(Remote – U.S.)
🧾 About the Role
Join a mission-driven healthcare team as a Medication Adherence Specialist, helping patients stay on track with their treatment plans. In this non-clinical, patient-facing role, you’ll conduct structured outreach calls, schedule MTM services, and coordinate with providers and pharmacies. It’s a remote opportunity designed for licensed pharmacy techs who excel in high-touch, detail-oriented environments.
✅ Position Highlights
• Title: Medication Adherence Specialist
• Location: Remote (U.S.-based)
• Pay: Competitive hourly wage (based on experience)
• Schedule: Weekday schedule (set hours shared during interview)
• Employment Type: Full-time
• Benefits:
– Medical, dental, and vision insurance
– HSA & FSA options
– 401(k) with employer match + Roth
– Paid parental leave & adoption assistance
– Flex PTO + 15 days in Year 1
– 11 paid holidays
– Fertility and family planning support
– Wellness program & employee resource groups
📋 What You’ll Own
• Conduct outbound calls to engage patients in adherence programs
• Educate patients on refills and importance of consistent medication use
• Identify non-clinical barriers to medication compliance
• Coordinate renewals, provider outreach, and pharmacy communication
• Escalate clinical issues to licensed pharmacists
• Schedule MTM appointments and manage inbound calls
• Log all interactions in compliance with HIPAA and CMS standards
• Meet call quality, productivity, and attendance benchmarks
🎯 Must-Have Traits
• Empathetic and patient-centered with strong phone skills
• Comfortable using call scripts and handling objections
• Detail-driven with strong organizational habits
• Familiarity with medical terms, drug categories, and chronic conditions
• Effective multitasker in remote and/or call center settings
• Excellent written and verbal communication
✨ Required Experience
• 1+ year in pharmacy, medication support, or healthcare call center
• High school diploma or GED
• Active state Pharmacy Technician License (if required)
• National certification (PTCB or ExCPT)
• Proven reliability and attendance in prior roles
💻 Remote Requirements
• High-speed internet
• Quiet, distraction-free home office
• Willingness to meet telework and training guidelines
💡 Why It’s a Win for Remote Job Seekers
• Impact health outcomes without direct clinical care
• Apply pharmacy skills in a meaningful, fully remote role
• Expand experience in MTM and patient engagement
• Work for a purpose-led organization with excellent benefits and flexibility
✍️ Call to Action
If you’re a licensed pharmacy tech who loves supporting patient success, apply now to become a Medication Adherence Specialist—where your voice makes a healthier future possible.