(Remote – U.S.)
🧾 About the Role
Digitech, part of the Sarnova family of companies, is hiring a Medical Claim Resolution Specialist to handle post-submission claims with commercial insurance carriers. This remote role is ideal for someone who’s organized, detail-driven, and proactive in resolving denials and processing delays.
✅ Position Highlights
• Employment Type: Full-time
• Location: 100% Remote (U.S. based)
• Schedule: Monday–Friday, standard business hours (Eastern Time)
• Equipment Provided: Yes (personal phone required for outbound calls)
• Industry: EMS Billing / Healthcare Claims
📋 What You’ll Own
• Work unresolved, denied, or incorrect commercial insurance claims
• Review claims on hold and take action to resolve outstanding issues
• Submit appeals and provide insurers with necessary documentation
• Communicate with payers via phone, email, and mail
• Process follow-ups, refunds, and billing correspondence
• Collaborate with team and leadership to escalate or address issues
🎯 Must-Have Traits & Skills
• Strong computer skills (MS Outlook, Word, Excel)
• Minimum typing speed: 40 WPM
• Excellent verbal and written communication
• Detail-oriented with strong problem-solving abilities
• Capable of prioritizing tasks and meeting tight deadlines
• Professional phone demeanor and ability to stay composed during calls
• Experience in metrics-driven environments (preferred)
💻 Remote Requirements
• Must reside in the U.S.
• Reliable internet connection
• Comfortable using a personal phone for outbound payer calls
• Ability to work independently within Eastern Time hours
💡 Why It’s a Win for Remote Job Seekers
• Equipment provided
• Work-from-home role with mission-driven healthcare impact
• Competitive salary and full benefits, including 401(k)
• Join a company that supports EMS providers and improves patient outcomes
✍️ Call to Action
If you’re a problem-solver with claims experience and a knack for communication, apply today and help Digitech keep the EMS revenue cycle running efficiently.