(Remote – U.S.)
🧾 About the Role
Sparrow is redefining employee leave management through a high-tech, high-touch approach. As a Leave Specialist, you’ll be the primary contact for individuals navigating family, medical, and other leave scenarios. This role blends empathetic support with administrative precision—helping people through critical life events while ensuring compliance for HR and payroll teams.
✅ Position Highlights
• $22.25–$27.50/hour (based on state of residence)
• Full-Time | Non-exempt
• 100% Remote (U.S. only)
• Save clients 20–40 hours and up to $30K per leave
• Client-facing with internal growth opportunities
📋 What You’ll Own
• Manage leave cases end-to-end—from kickoff to return
• Communicate clearly and compassionately with individuals on leave, HR/payroll, healthcare providers, and government reps
• Track and organize multiple active leave cases with strict confidentiality
• Coordinate with payroll teams to ensure timely, accurate payments
• Maintain internal systems and workflows
• Provide user feedback to improve Sparrow’s tools and services
• Contribute to team best practices and company culture
🎯 Must-Have Traits & Experience
• 2+ years in a client-facing, relationship-focused role
• Excellent written and verbal communication
• Strong emotional intelligence and compassion
• Highly organized and detail-oriented multitasker
• Comfortable working independently and remotely
• Experience handling sensitive information
• Proficient with Google Suite and Mac OS (or similar tools)
💻 Remote Requirements
• Reliable internet and a distraction-free home workspace
• Ability to manage tasks independently and collaborate virtually
• Flexibility to support clients and teammates across time zones
💡 Why It’s a Win for Remote Job Seekers
• Help people during pivotal life moments
• Fully remote, values-driven culture
• Be part of a fast-growing, mission-aligned startup
• Collaborate with a diverse, distributed team across 30+ states
• Meaningful work with built-in flexibility
✍️ Call to Action
If you’re ready to lead with empathy and reshape leave management for the better, apply now to join Sparrow as a Leave Specialist. This is more than support—it’s a mission with heart.