🧾 About the Role
At Axia Women’s Health, we believe the path to better healthcare starts with better service. As our new Remote HR Service Delivery Generalist, you’ll be the first line of support for HR inquiries—balancing sharp detail, empathy, and process know-how. This full-time role supports key HR functions including onboarding, leaves of absence, and employee lifecycle transactions—all within a fast-paced digital ecosystem.
✅ Position Highlights
• Pay: $25–$31.56/hour
• Full-Time, Remote (U.S.-based)
• Department: Human Resources
• Reports to: HR Operations Lead
• HQ Location: Upper Providence Township, PA (Remote role)
📋 What You’ll Own
• Respond to and manage HR inquiries via a digital ticketing system
• Support employee lifecycle processes: new hires, terminations, promotions, etc.
• Coordinate and track leave of absence workflows and compliance
• Process onboarding tasks to ensure timely completion
• Identify when phone-based support or escalation is appropriate
• Communicate clearly and professionally in writing, with attention to tone
• Maintain accurate records and documentation
• Collaborate with HRBPs, recruiting, payroll, and other departments
• Assist with audits, reporting, and process improvements
🎯 Must-Have Traits
• High school diploma or equivalent
• 1–3 years in an HR support or service-delivery role
• Experience with onboarding and leave case tracking
• Excellent written communication and active listening skills
• Prior remote work experience in a digital, service-oriented setting
• Familiarity with HRIS systems (UKG preferred) and digital ticketing tools
• Basic-to-intermediate Excel skills (filters, xlookups, pivot tables a plus)
Preferred:
• Associate’s or Bachelor’s in HR, Business, or related field
• Background in healthcare or multi-site organizations
• Benefit support experience
💻 Remote Requirements
• Reliable internet connection
• Ability to operate independently in a remote HR support environment
• Comfortable using platforms like UKG and Excel
💡 Why It’s a Win for Remote Job Seekers
• Full benefits starting the first of the month after hire
• Multiple medical plan options + Axia provider access at low/no cost
• Dental, vision, life insurance, pet insurance, and more
• HSA with employer contribution & 401(k) match
• Generous PTO, volunteer time, paid holidays
• Mental health support for employees and family
• Discounts on gyms, hotels, theme parks, and more
✍️ Call to Action
If you’ve got HR chops, love solving problems, and thrive in a digital-first workplace that champions women’s health—you belong at Axia. Apply now and help lead the way toward better care and better service.