🧾 About the Role
Bold Business is looking for a detail-driven, tech-savvy Fulfillment and Client Support Coordinator to streamline order processing and ensure client satisfaction. In this role, you’ll be the glue between sales, project management, and accounting teams—tracking orders, managing vendor communication, and helping deliver on our promise to clients. If you’re a multitasker with sharp communication and coordination skills, this role is built for you.
✅ Position Highlights
• Full-Time
• 100% Remote
• Competitive compensation
• Cross-functional role supporting global clients
• Opportunity to grow within a high-performance, supportive team
📋 What You’ll Own
• Process and track customer orders from intake to billing
• Coordinate with vendors and manufacturers to confirm product specs and timelines
• Use NetSuite or similar software to manage order workflows and documentation
• Assist in developing client proposals and managing new client/vendor forms
• Maintain tracking systems and provide regular status reports
• Confirm deliveries, manage installations, and track warehouse receipts
• Support final client approvals and resolve fulfillment issues
• Process invoices and maintain well-organized project records
🎯 Must-Have Traits
• Excellent verbal and written English communication
• Highly organized with strong project coordination skills
• Prior experience in client support, order fulfillment, or customer service preferred
• Strong interpersonal skills for working across internal and external teams
• Comfortable with technology and able to adapt to new software quickly
• Proficiency in NetSuite (or similar ERP), Microsoft Office (Excel, Word, Outlook)
• Familiarity with Project Spec and Cap Worksheets or similar tools
• Able to manage multiple tasks while meeting tight deadlines
💻 Remote Requirements
• Personal PC or laptop
• Stable high-speed internet (minimum 20 Mbps download and upload)
• Ability to work U.S. Eastern business hours
💡 Why It’s a Win for Remote Job Seekers
• 100% remote flexibility with global team collaboration
• Be the operational engine behind high-visibility client projects
• Fast-paced, supportive environment with room to grow
• Work with a firm that’s helped deliver over $7B in client engagements
✍️ Call to Action
If you’re ready to bring structure, clarity, and top-tier service to a dynamic global team—Bold Business is ready for you. Apply today to help keep our operations running smooth and our clients happy.