OneSource Virtual (Remote – US Based)
🧾 About the Role
Join OneSource Virtual, a leader in Business-Process-as-a-Service (BPaaS) for Workday. As a Customer On/Off Boarding Specialist, you’ll be the face of our Tax team—guiding new clients through onboarding, providing expert tax system support, and ensuring smooth transitions. This is a dynamic, full-time remote role ideal for someone with payroll tax experience who thrives in client-facing environments.
✅ Position Highlights
• $60,000–$75,000 estimated salary range (based on similar roles)
• Full-time, remote (US only)
• Standard Monday–Friday schedule
• Professional development, values-driven culture, and growth potential
• Work with leading-edge Workday technologies
📋 What You’ll Own
• Serve as the key liaison between Tax, Service Readiness, and new customers
• Support onboarding by reviewing tax setups, reconciliations, and audit explanations
• Manage ongoing client communication (email, tickets, calls)
• Prioritize and coordinate client calls with appropriate departments
• Build strong relationships with your assigned customer portfolio
• Act as a subject matter expert on OSV tax systems and procedures
• Collaborate cross-functionally with internal teams to support client needs
🎯 Must-Have Traits
• 3–5 years in customer service, tax, or payroll roles
• Strong working knowledge of federal, state, and local tax regulations
• Analytical mindset with excellent problem-solving skills
• Proficiency in Microsoft Office
• Excellent written and verbal communication
• High school diploma required; Associate’s degree or higher preferred
• Experience in payroll outsourcing or shared services is a plus
💻 Remote Requirements
• Reliable internet connection
• Quiet, professional home office setup
• Familiarity with remote collaboration tools (e.g., CRM platforms, Microsoft Teams)
💡 Why It’s a Win for Remote Job Seekers
• 100% remote role with no travel required
• Be part of a growing company with strong values and a track record of innovation
• Direct impact on client success and company performance
• Opportunities for advancement, learning, and long-term career growth
✍️ Call to Action
Ready to step into a customer-facing tax support role with a company transforming the way businesses manage HR and finance? Apply now and join the OneSource Virtual team—where innovation meets opportunity.
Happy Hunting,
~ 2 Chicks