(Remote – U.S.)
🧾 About the Role
One Inc is hiring a detail-oriented and results-driven Collections Specialist to manage B2B collections and recover outstanding debt or negative balances. If you’re skilled in communication, organization, and problem-solving, this fully remote role might be a perfect fit.
✅ Position Highlights
• Pay: Not listed
• Employment Type: Full-Time
• Location: Remote (U.S. only)
• Department: Payment Operations
• Status: Non-Exempt
• Company: One Inc
📋 What You’ll Own
• Communicate with customers to resolve receivables and past-due balances
• Negotiate payment terms and drive timely recoveries
• Investigate delinquencies and recommend next steps
• Resolve disputes across departments to maintain client relationships
• Document all collection activities and generate reports
• Send collection notices, invoices, and statements as needed
• Ensure compliance with SOC audit standards on collections and write-offs
• Manage collections tasks through JIRA and Salesforce
• Deliver exceptional customer service throughout the process
🎯 Must-Have Traits
• Associate’s or Bachelor’s degree in Business or related field
• 2+ years of proven experience in collections
• Strong communication, negotiation, and conflict resolution skills
• Self-motivated with solid organizational and documentation habits
• Familiarity with collection laws and data confidentiality
• Ability to work independently and meet deadlines
💻 Remote Requirements
• Reliable internet and a functional home office setup
• Ability to work in a focused, distraction-free environment
• Proficient with Salesforce, JIRA, and Microsoft Office tools
💡 Why It’s a Win for Remote Job Seekers
• Fully remote, flexible work environment
• Join a fast-growing fintech company transforming digital payments
• Competitive benefits: medical, dental, vision, 401(k), and more
• Culture of internal growth and support
✍️ Call to Action
If you’re a collections expert with a passion for accuracy and client service, One Inc is ready to bring you aboard. Apply now and help power the future of insurance payments.