Therapy Flow | Supporting Mental Health Private Practices
🧾 About the Role
Therapy Flow is seeking a Client Appointment Specialist to help convert inbound leads into scheduled appointments for our clients in the mental health space. You’ll serve as the first voice a potential patient hears—providing expert, compassionate communication while managing multiple pipelines and booking qualified leads. If you thrive in a sales-meets-service role and want to work with a mission-driven company, this role is for you.
✅ Position Highlights
• $42,000–$55,000 per year
• Full-Time | Remote (U.S. only)
• Health, dental, vision insurance
• Flexible, unlimited PTO
• Responsible autonomy and remote-first culture
📋 What You’ll Own
• Answer inbound calls in real time with professionalism and warmth
• Follow up with leads via calls, texts, and emails
• Qualify and schedule prospective patients based on established criteria
• Manage and optimize lead pipelines for multiple clients
• Use CRM tools to track activity, appointments, and lead progress
• Collaborate with internal teams to align scheduling and client needs
• Refine sales scripts and strategies to improve booking conversion rates
🎯 Must-Have Traits
• 2+ years in customer service, sales, or appointment coordination
• Proven success converting leads via phone and email
• Confident communicator with excellent verbal/written skills
• Highly organized, detail-oriented, and self-motivated
• Familiarity with CRM tools (GoHighLevel is a plus)
• Adaptable and action-oriented with a growth mindset
💻 Remote Requirements
• High-speed internet connection
• Reliable home office setup
• Ability to self-manage and thrive in a remote work environment
💡 Why It’s a Win for Remote Job Seekers
• Make a real impact in mental health and wellness
• Work with a values-driven team that leads with passion, integrity, and simplicity
• Be part of a culture that values ownership, community, and continual learning
• Enjoy full autonomy and flexibility while being supported by a strong team
✍️ Call to Action
If you’re ready to level up your career and help mental health providers grow their practices with purpose, Therapy Flow wants to hear from you. Join a team committed to excellence, connection, and service. Apply today and let’s build something meaningful together.