Pomelo Care | Remote (U.S. Based)
🧾 About the Role
Pomelo Care is transforming maternal and newborn outcomes through evidence-based virtual care. As a Care Coordinator, you’ll be the behind-the-scenes lifeline supporting our clinicians, helping patients access critical resources, and improving the operational flow that drives real impact for pregnant people and babies nationwide.
✅ Position Highlights
• $45,000–$50,000 annual salary
• Full-time (Monday–Friday, 1:00 PM – 9:00 PM ET)
• 100% Remote (U.S.-based only)
• Equity package available
• Unlimited PTO + generous healthcare benefits
📋 What You’ll Own
• Help patients navigate care by connecting them with providers, transportation, housing, and benefit programs (e.g., WIC, SNAP)
• Monitor the support line and respond to patient inquiries
• Perform eligibility checks and manage patient offboarding
• Handle appointment scheduling, prioritization, and reminders
• Refer patients to health plan case management teams
• Collaborate on workflow improvements to enhance efficiency
• Support the clinical team with administrative and operational needs
🎯 Must-Have Traits
• 4+ years in healthcare administration (virtual care preferred)
• Familiarity with SDOH (Social Determinants of Health) platforms
• Detail-oriented, organized, and driven to help others
• Strong communicator with a calm, problem-solving mindset
• Committed to improving maternal and newborn health outcomes
💻 Remote Requirements
• Must currently reside in the United States
• Reliable home internet and ability to work scheduled hours (1–9 PM ET)
• Comfortable working independently and cross-functionally
💡 Why It’s a Win for Remote Job Seekers
• Mission-driven work that makes a real impact
• Fast-moving, well-funded startup with room for growth
• Equity included – own a piece of what you’re building
• Inclusive culture with a strong focus on diversity and belonging
• Membership in the First Round Network for mentorship and networking
✍️ Call to Action
If you’re passionate about maternal health and ready to improve outcomes for families across the U.S., join the team at Pomelo Care. Apply today and help us build a more compassionate, connected future for moms and babies.