(Full-Time | Remote – U.S.)
🧾 About the Role
CrewBloom is hiring a Care Coordinator to act as a clinical lifeline for members—offering guidance on preventive health, navigating benefit coverage, and coordinating provider support. This role bridges healthcare knowledge with compassionate service, making a direct impact on member wellbeing from behind the screen.
✅ Position Highlights
• Full-time, fully remote
• Serve as a go-to clinical resource for members and providers
• Involved in both healthcare guidance and marketing initiatives
• Ideal for nurses, case managers, or clinical professionals ready to shift to a digital environment
📋 What You’ll Own
• Provide guidance on screenings and preventive healthcare for members and families
• Respond to member inquiries via calls, email, and chat with clinical insight
• Review and summarize client healthcare plan benefits
• Draft coverage notices for specialty treatments (e.g. oncology, PT, bariatrics)
• Support providers with coverage clarification and alternative treatment options
• Maintain thorough documentation for audits, analytics, and compliance
• Assist in creating educational and marketing materials for awareness campaigns
• Suggest improvements in outreach and member support strategy
• Contribute to key special projects in collaboration with leadership
🎯 Must-Have Traits
• Clinical background—Care Coordinator, Case Manager, RN, or equivalent
• Excellent written and verbal communication skills
• Confident handling provider/member communication
• Skilled in documentation and detail-oriented follow-through
• Independent, self-managed, and HIPAA-savvy
• Comfortable navigating healthcare compliance requirements
🎓 Preferred Qualifications
• Bachelor’s in Nursing, Health Admin, or similar
• HIPAA Certification, USRN, or active NCLEX license
• Familiarity with benefit coverage summaries and awareness content creation
💻 Remote Requirements
• Internet: 15 Mbps primary, 10 Mbps backup
• Devices:
– Primary: Intel i5 (8th gen+) or Ryzen 5+ w/ 8GB RAM
– Backup: Intel i3 or better
• Webcam + noise-canceling USB headset
• Smartphone for 2FA and comms
• Quiet, distraction-free home office
💡 Why It’s a Win for Remote Job Seekers
• Meaningful remote healthcare work without bedside fatigue
• Contribute to wellness initiatives while growing your career
• Blend clinical expertise with communication, marketing, and member care
• Work on your terms in a supportive, growth-oriented team
✍️ Call to Action
If you’re ready to trade the hospital shift for home-based impact, apply now. Help members navigate their healthcare journeys with clarity and care.