(Remote – U.S.)
🧾 About the Role
Pomelo Care is hiring a full-time Care Coordinator to support our virtual maternal and infant healthcare practice. You’ll work directly with patients and clinicians, managing scheduling, referrals, and access to social services. Your work will ensure smooth care delivery for families across the country.
✅ Position Highlights
• Salary: $45,000 – $50,000/year
• Employment Type: Full-time
• Schedule: Monday–Friday, 1:00 PM – 9:00 PM ET
• Remote (U.S. only)
• Reports to: Market Operations Lead
📋 What You’ll Own
• Support patients in navigating care, referrals, and social services (WIC, SNAP, transportation, housing)
• Monitor support lines and respond to patient inquiries
• Conduct eligibility checks and manage offboarding for patients
• Handle all scheduling needs: prioritization, reminders, and provider calendars
• Coordinate with health plan Case Management teams
• Collaborate with Market Ops Lead to improve internal workflows
• Contribute to special projects and cross-functional care initiatives as assigned
🎯 Must-Have Traits
• 4+ years in healthcare administration (virtual care experience a plus)
• Familiarity with SDOH (Social Determinants of Health) platforms and referral systems
• Detail-oriented, responsive, and organized
• Proven ability to thrive in fast-paced, ambiguous environments
• Skilled at working with clinical staff and tech tools
• Passionate about maternal and child health outcomes
💻 Remote Requirements
• Must reside in the U.S.
• Home office setup with stable internet connection
• Available during ET business hours (1–9 PM ET)
💡 Why It’s a Win for Remote Job Seekers
• Work for a mission-driven startup focused on improving maternal and infant health
• Competitive salary plus generous equity options
• Unlimited vacation policy
• Access to First Round Network (events, Q&As, mentorship)
• Inclusive culture that values learning, speed, and data-driven action
✍️ Call to Action
If you want to play a hands-on role in improving outcomes for moms and babies while supporting a compassionate clinical team, apply to join Pomelo Care today.