(Remote – U.S.)
🧾 About the Role
Pomelo Care is on a mission to improve care for moms and babies using personalized, tech-driven healthcare. As a Care Coordinator, you’ll support their virtual clinical practice by handling key operational and administrative tasks. Your work helps ensure patients receive timely, high-quality support from pregnancy through postpartum and NICU stays.
✅ Position Highlights
• Salary: $45,000–$50,000 (choice of equity or more cash)
• Full-time, remote (U.S.-based)
• Schedule: Monday–Friday, 1:00 PM–9:00 PM ET
• Perks: Unlimited vacation, equity options, healthcare benefits, First Round Network access
📋 What You’ll Own
• Act as a liaison between patients and providers, coordinating care navigation and access to services like WIC, SNAP, housing, and transportation
• Monitor the member support line and respond to patient inquiries
• Conduct eligibility checks and manage the patient offboarding process
• Handle appointment scheduling, reminders, and provider calendar management
• Coordinate referrals to health plan Case Management teams
• Collaborate with Market Operations Lead to refine workflows and improve operations
• Promote a service-first, patient-centered culture of care
🎯 Must-Have Traits
• 4+ years of experience in healthcare administration (virtual care preferred)
• Familiarity with SDOH and referral platforms
• Detail-oriented, organized, and proactive
• Comfortable working in fast-paced, evolving environments
• Empathy-driven and focused on patient experience
• Strong communicator and team player
💻 Remote Requirements
• Based in the U.S. with a reliable internet connection
• Quiet, secure workspace for handling sensitive patient data
• Able to work East Coast hours regardless of time zone
💡 Why It’s a Win for Remote Job Seekers
• Work at the intersection of healthcare and mission
• Be part of a fast-growing team improving outcomes for moms and babies
• Enjoy professional growth, supportive leadership, and a fully remote setup
• Make a tangible impact in reducing maternal mortality and NICU admissions
✍️ Call to Action
If you’re passionate about maternal health and thrive in fast-moving, service-oriented roles, apply now to join Pomelo Care and help shape the future of compassionate, virtual-first care.