🌐 Account Servicing Associate 🤝

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🧾 About the Role
At Beyond Finance, we’re committed to breaking the cycle of debt through empathetic, compliance-first solutions. As a Remote Account Servicing Associate, you’ll support clients post-enrollment, streamline operational workflows, and help drive process improvements that elevate customer experience. If you’re detail-oriented, autonomous, and passionate about making financial relief real, you’ll thrive here.

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✅ Position Highlights
• Full-time, 100% Remote
• Department: Business Operations
• Collaborate across Enrollment, Client Service, and Settlements teams
• Focus on compliance, automation, and operational excellence
• Competitive hourly pay: $25–$27/hr

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📋 What You’ll Own
• Serve as liaison between operational units to up‑hold standards
• Process daily transactions for customer requests
• Analyze exception reports and creditor correspondence
• Maintain account integrity within CRM (Salesforce)
• Communicate program milestones and payment events
• Implement accuracy checks on core business processes
• Support special projects as needed

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🎯 Must-Have Traits
• 1–2 years of experience in financial services or banking
• Excellent time‑management and self‑direction
• Strong communicator, both written and verbal
• Independent yet collaborative work style
• Customer service–oriented mindset
• High school diploma or GED required; recent college grads encouraged
• Proficient in MS Office; CRM familiarity a plus

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💻 Remote Requirements
• Reliable high-speed internet
• Located within U.S.
• Capable of managing tasks independently via Slack, Salesforce, and remote productivity tools

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💡 Why It’s a Win for Remote Job Seekers
• Impact-driven role helping 700K+ clients find financial freedom
• Uplifting, collaborative, data-informed culture
• Full benefits: health, dental, vision, 401(k) match, PTO, parental leave
• Merit-based growth, training, and team‑first recognition

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✍️ Call to Action
If you’re eager to elevate financial journeys and operational excellence, Beyond Finance wants to hear from you. Apply now and join the mission to empower everyday Americans—one account at a time.