Remote – U.S. | Full-Time | Remote | Flexible Hours
🧾 About Us
Uscreen is a fast-growing, profitable SaaS company on a mission to empower video entrepreneurs. Our all-in-one video membership platform helps creators monetize through subscriptions, communities, courses, and live-streamed events—across web, mobile, and TV apps.
We’re not just building tech. We’re building creator legacies.
✅ Position Highlights
• Compensation: Competitive + Benefits
• Work Style: 100% Remote
• Schedule: Flexible with asynchronous options
• Time Off: Unlimited PTO + Parental Leave
• Extras: WFH stipend or coworking reimbursement
📋 What You’ll Own
• Serve as the primary onboarding contact for new high-value customers
• Guide platform setup, configuration, and activation
• Deliver training and light technical support via video, email, phone, and SMS
• Coordinate with Launch, Migration, and Product teams to ensure seamless go-lives
• Track onboarding milestones, resolve blockers, and drive customer satisfaction
• Align onboarding activities with customer business goals and ROI
• Relay onboarding feedback to internal teams to improve the customer journey
🎯 Must-Have Traits
• 3+ years in Implementation, Customer Success, or Account Management (SaaS preferred)
• Stellar communication and customer rapport skills
• Strong project management and multitasking ability
• Tech-savvy with a gift for simplifying complex topics
• Collaborative mindset across departments and remote environments
• Bonus if you’ve worked with video platforms or online communities
💻 Remote Requirements
• Stable internet and dedicated workspace
• Comfortable working across time zones and with distributed teams
• Eligible to work in the U.S.
💡 Why It’s a Win for Remote Job Seekers
• Partner with exciting creators and changemakers
• Work autonomously in a supportive, mission-driven culture
• Be part of a team that’s scaling rapidly—but sustainably
• Get the tools and flexibility to thrive
✍️ Call to Action
If you’re passionate about guiding creators and thrive in high-touch environments, we’d love to hear from you. Apply today to help shape the future of video entrepreneurship at Uscreen.