8 Data Entry Positions Hiring Now
Tier 1 Technical Support Specialist
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
ISI a Fullsteam organization is the industry-leading quick service solution for fast lube software, training, support and facilities. With over 30 years of experience, LubeSoft® is the No. 1 fast lube system with over 2,500 shops powering more than 22 million oil changes per year.
ISI is looking for a Tier 1 Technical Support Specialist. This position is responsible for providing our customers with friendly, timely, accurate and professional support related to our various products and services. You will diagnose and troubleshoot software and hardware issues, answer questions and help our customers to be successful in running their business by using our hardware and software effectively.
Primary Responsibilities:
- Give support by telephone & email for our proprietary point of sale software.
- Diagnose and troubleshoot hardware and networking related issues over the phone.
- Ask customers targeted questions to quickly understand the root of the problem.
- Dive into unknown hardware and software issues, systematically find a solution and move rapidly to the next call/issue.
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Prioritize and manage several open issues at one time.
- Document technical knowledge in our internal “answer book”.
- Track software and hardware issues through resolution in our ticketing system.
- Provide exceptional customer service.
Primary Qualifications:
- Enjoy working with customers.
- Excellent problem solving and communication skills.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and troubleshoot technical issues.
- Understand how to configure and troubleshoot home/small business networks.
- Ability to provide step-by-step technical help, both written and verbal.
- Self-motivated and ability to work on your own initiative
- Proven experience as a software support provider, IT help desk technician or similar role.
- Hands on experience with Linux a plus.
- Willing to work Pacific Standard Time hours.
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
Field Service Trainer, Southwest Region
Location: Onsite – Southwest United States (Preferably seeking someone residing in California)
Opportunity
Our innovative & growing Kitchen & Bath Business is looking for a motivated, self-starter to join a team of professionals leading field service training on Kohlers flag ship smart toilets. This position will have you working and training others in the cutting edge of plumbing & bathroom technology. Other responsibilities will include assisting with and servicing products for escalated customer issues in a gracious manner, as well as root cause analysis, and reporting.
Specific Responsibilities
- Creating, planning, & implementing a regional training program for Kohler products with a focus on Kohler Smart Toilets.
- Natural problem-solving and repair of products within a customer’s home, ensuring a high standard of quality and care is provided.
- Performing root cause analysis on products that are not meeting the customer or Kohlers expectations in the field.
- Building meaningful partnerships with third party service representatives elevating the level of service provided for Kohler products.
- Consolidation & monthly reporting on service visits and root cause findings for assigned region.
Skills/Requirements
- 3+ Years of Plumbing Experience
- Experience Leading Group Trainings
- 2+ Years Customer Facing Experience
- Strong Troubleshooting and Problem-Solving Skills (Six Sigma and/or Shanin a plus)
- Excellent Communication Skills
- Individual Contributor/Self Starter
- Ability to Communicate Verbally & Written with all Levels Including Management
- Comfortable working with Electronics/Technology
- Applicance Repair Experience/Knowledge a Plus
- Natural Problem-Solving Skills
- Computer Skills (Microsoft Office Suite)
- Willingness to Travel
- Valid Driver’s License/Maintain Clean Driving Record
- High School Diploma/GED Required
- Bachelor of Science or Journeyman License Preferred
- Willingness to Collaborate and work within a team.
- C-36 License preferred but not required
#LI-Remote #LI-NE1
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $30.50 – $38.15. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [email protected]. Kohler Co. is an equal opportunity/affirmative action employer.
Regulatory Analyst 1
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full Time Remote Regulatory Analyst 1.
CORE JOB SUMMARY:
The SCCC department is seeking a Regulatory Analyst 1 that will be responsible for conducting the on-site audits, reviewing consolidated records (the results of the records once the new data are added), designing, reviewing and testing the revised treatment matrix which will identify possible cancers from claims data. The RA1 will facilitate the process of preparing required regulatory documentation for initial and subsequent study submissions to various boards, committees, industry, academic, and cooperative sponsors. Provides regulatory support for multiple clinical trials from study start-up through study closure. Generates and updates essential regulatory documents, accordingly, including the editing of consent forms appropriately based on required institutional language and/or study revisions. Attends site visits conducted by sponsor/Contract Research Organization (CRO) for matters concerning regulatory documents. Maintains current knowledge of applicable regulatory topics (e.g., institutional SOPs, federal regulations, etc.) and adheres to university and department-level policies and procedures and safeguards University assets. Ensures compliance of general and study specific regulatory related processes with SOPs, FDA, NIH, and other applicable regulations.
CORE JOB FUNCTIONS:
• Analyzes regulatory requirements, identifying potential conflicts, and has thorough knowledge and ability to apply federal regulations and University policies.
• Oversees accurate and timely processing, tracking and filing of submissions to and actions which includes monthly notifications on submissions for federally mandated deadlines.
• Assists with drafting, preparation, and presentation of programs to investigators and their research staff to raise and maintain knowledge and awareness of research compliance.
• Provides support to investigators by reviewing submissions for content.
• Sends decision correspondence to appropriate parties requesting information.
• Maintains accurate databases generate letters, develops and maintains templates, creates files, and mailing notices.
Develops and maintains templates, creates files, and mails notices. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Education: Bachelor’s degree in relevant field
Experience: Minimum 1 year of relevant experience
Any relevant education, certifications and/or work experience may be considered
Department Specific Functions
DUTIES & RESPONSIBILITIES:
Job duties will include, but not be limited to:
Prepare and coordinate the entire process of regulatory document submission to the Institutional Review Board (IRB) from study start-up to study closure, including communicating with ancillary committees, study team, business office, contract research organizations, and sponsors.
Completion of the new protocol submission packet with the information provided by PRMC as well as any additional required documentation (i.e., local protocol, HIPAA forms, etc.). Modifying and standardizing consent forms for IRB submission is required.
Compilation of documents in order to prepare the following forms for IRB submission to ensure protocol compliance with federal regulations.
This process will take place from study start-up throughout the completion of the study.
- Initial IRB application
- Amendments / modifications
- Reportable new information
- Protocol deviations / violations
- Protocol exceptions
- IND safety letters
- Continuing and final reports
- Other communications from the sponsor requiring IRB submission.
- Preparation and maintenance of regulatory binders (paper or electronic) with all necessary study documentation in compliance with institutional standard operating procedures (SOPs), sponsor requirements (as applicable) and applicable regulatory requirements.
- Communication with study staff to ensure the maintenance and accuracy of the Delegation of Authority Log (DOAL). Ensure in conjunction with the DOAL that all protocol-related training (whether initial or with a new study protocol amendment/modification) is completed for all study personnel and documentation maintained within the regulatory binder.
- Maintains department credentialing information and research records for clinical trials within institution’s electronic systems (e.g., Velos, Complion) and appropriate drives, as applicable.
- Participate in site visits with monitors as well as site audits concerning compliance of regulatory documents. Ensure timely resolution of observations identified during monitoring and auditing visits.
- Communicate with Clinical Coordinators and PIs to review and submit protocol deviations and amendments as part of the plan to resolve the deficiencies identified during the audit/monitoring visit.
- Assist in the collection and maintenance of credentialing information for study personnel (e.g., study-specific training, IBC, EHS requirements, etc.).
- Upkeep of departmental trackers with study updates to ensure study team personnel are effectively alerted of initial study approvals and IRB approved study and consent amendments.
- Communicate to SCCC staff and PI relevant aspects of the regulatory process concerning IRB approval of initial protocol, exceptions, continuing reports, and study modifications. This includes facilitation of training and notification of required re-consenting in collaboration with the clinical team following approval of study modifications.
- Provides updates to the study team and/or management regarding submission statuses and approvals (e.g. initial and amendments) during internal team meetings and upon request.
- Communicate with the sponsor and/or contract research organization for completion and submission of regulatory documents via inter-links, regular mail, or email as well as provide submission updates upon request. This responsibility is sponsor dependent. The following documents may be included:
- Financial Disclosure Forms
- FDA 1572
- Initial Protocol Signature Page
- Amendments signature page
- Investigators CV and Medical Licenses
- Laboratories normal ranges and certifications
- IRB approvals
- Approved consents
- Other documents as required by the sponsor
- Provide feedback to Regulatory Management on opportunities for regulatory process improvement.
- Identifies and escalates issues before they become critical.
- Assists with various regulatory related projects under the direction of the Regulatory Manager and/or Director of Regulatory.
- Other duties as assigned by senior management.
Education:
- Bachelor’s degree
- In lieu of bachelor’s degree, years of relevant experience in clinical research, compliance, research, or a medical setting may be substituted for the educational requirement.
Certification and Licensing:
- Not required
Experience:
- Minimum one (1) year of relevant experience in compliance, research, or a medical setting.
- Experience in clinical trials is preferred.
Knowledge, Skills and Attitudes:
- Skill in completing assignments accurately and with attention to detail.
- Ability to communicate effectively in both oral and written form.
- Ability to handle difficult and stressful situations with professional composure.
- Ability to maintain effective interpersonal relationships.
- Ability to understand and follow instructions.
#LI-YC1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.
Patient safety is a top priority. As a result, during the Influenza (“the flu”) season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:Full time
Employee Type:Staff
Pay Grade:H7
Sr. Payroll Analyst – Remote
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
The Senior Payroll Analyst is responsible for the effective execution of payroll operations in the United States. The Senior Payroll Analyst supports effective and accurate payroll data collection, calculations and disbursements as well as payroll related inquiries across the organization. The ideal candidate thrives in fast-paced global environments with a strong collaborative style and bias to employee experience.
What You’ll Do
- Apply knowledge and skills required to support payroll activities such as the collection, review, and analysis of full-cycle payroll-related data sources for use in payroll generation for all levels of the organization and across all locations via Workday platform.
- Support equity processing for stock activity in accordance with federal, state, and local regulations.
- Assist with testing new payroll earnings, deductions, accruals, and other new programs in the test environment.
- Continuous evaluation, improvement, and maintenance of existing work processes to ensure the most effective use of resources and drive operational excellence.
- Support all payroll inquiries, navigate complex situations by recognizing problematic areas, and take ownership of communications through timely resolution.
- Build and nurture strong working relationships with all levels across the organization, 3rd party providers, and others to resolve issues and drive process improvements.
- Follow proper governance of payroll data, time and attendance, record keeping, and internal controls.
- Assists internal and external auditors during the audit process by providing documents, and other payroll-related reports upon request.
- Assist payroll accounting with balancing and reconciliation requests.
- Provide payroll reports, metrics, and assigned management reports.
- Research payroll inquiries, garnishments and ensure it is being done in a timely manner.
- Assist with global payroll and related tasks as needed
Your Background
- Minimum 5-7 years of experience processing payroll in the US
- Experience with Workday system to process semi-monthly, bi-weekly and off cycle payrolls
- Strong knowledge of Excel
- Understanding of payroll rules, regulations, policies, and practices governing wage payments, distributions, and record keeping across multiple jurisdictions e.g. COBRA, FMLA, DOL/FLSA etc.
- Detail oriented, deadline driven and work well under pressure with a high degree of accuracy.
- Ability to work independently, and coordinate multiple large projects through planning, prioritizing, and multi-tasking in a fast-paced environment
- Strong analytical, critical thinking, problem-solving and organizational skills required
- Continuous improvement and process mindset
- Ability to work under pressure and perform multifaceted projects in conjunction with daily activities.
- Exceptional communication skills (written and verbal), interpersonal and influencing skills.
- Must be able to handle confidential information with discretion
This position is available either in-office or remote, as applicable, at the following locations:
- Arizona – Remote
- Arkansas – Remote
- California – Remote
- Connecticut – Remote
- Florida – Remote
- Georgia – Remote
- Idaho – Remote
- Illinois – Remote
- Maryland – Remote
- Massachusetts – Remote
- Michigan – Remote
- Minnesota – Remote
- Missouri – Remote
- Montana – Remote
- Nevada – Remote
- New Hampshire – Remote
- New Jersey – Remote
- New York – Remote
- North Carolina – Remote
- Ohio – Remote
- Oregon – Remote
- Pennsylvania – Remote
- Tennessee – Remote
- Texas – Remote
- Utah – Remote
- Virginia – Remote
- Washington – Remote
- Washington – Seattle
- Washington, D.C. – Remote
- Wisconsin – Remote
- #BI-Remote
Base salary range: $82,000 – $122,000
Employees are eligible to receive stock options and may also receive other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Health Savings Account (HSA) with employer contribution
-401(k) Matching with immediate vesting on employer match
-Flexible PTO
-8 paid holidays and 5 paid days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-18 weeks paid parental leave
-Access to Coaches and Therapists through Modern Health
-2 volunteer days per year
-Commuting benefits
#LI-PK1
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don’t rule yourself out! If this role resonates with you, hit the ‘apply’ button.
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