Insurance Follow-Up Representative (Hospital) – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has proudly supported healthcare providers, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional results for providers and fostering an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $58,000–$60,000 annually
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

What You’ll Do

  • Analyze denials to uncover trends and recommend process improvements.
  • Contact payers via phone, email, and portals to resolve unpaid or denied claims.
  • Review EOBs/ERAs and take appropriate action steps.
  • File appeals and resubmit corrected claims within payer deadlines.
  • Identify and resolve underpaid claims based on contract terms.
  • Document all actions accurately in workflow management systems.
  • Collaborate with coding, registration, billing, compliance, and internal teams to prevent rejections.
  • Monitor aging buckets and maintain KPIs for turnaround time and A/R days.
  • Train and support new team members on payer-specific requirements.
  • Escalate unresolved claim issues to leadership as needed.
  • Support teammates in achieving departmental and client goals.

What You Need

  • Minimum 3+ years of hospital billing, insurance follow-up, or denial management experience.
  • Strong knowledge of UB-04 claim forms, revenue codes, and payer-specific rules.
  • Credentials preferred: CRCR (HFMA), CMRS, CPB, or equivalent.
  • Experience with Epic, Cerner, Meditech, SSI, IDX/Centricity, Athena, Keane, or similar systems.
  • Excellent written and verbal communication skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Ability to meet deadlines and productivity targets in a fast-paced environment.
  • High school diploma or equivalent required; associate degree preferred.
  • Understanding of HIPAA and compliance requirements.

Benefits

  • Competitive pay with opportunities for career advancement.
  • Fully remote position with a stable Monday–Friday schedule.
  • Collaborative, performance-driven environment with strong leadership support.
  • Mission-driven work supporting essential healthcare providers.
  • Recognition as a nationally respected leader in revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift items up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete a skills assessment. Completing this step promptly positions you for an interview and demonstrates your commitment to excellence.

We believe in building exceptional teams where every member can thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Insurance Follow-Up Rep (Hospice) – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has proudly served healthcare providers across the nation, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for providers while fostering an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a real impact every day.

Schedule

  • Pay Range: $58,000–$60,000 annually
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

Responsibilities

  • Follow up with hospice insurance carriers to determine claim denial reasons and resolve unpaid claims.
  • Process hospice claims, payments, adjustments, denials, and outstanding insurance balances.
  • File appeals with government and commercial carriers for denied hospice claims.
  • Analyze unpaid hospice claims and identify root causes of nonpayment.
  • Maintain accurate account documentation and update insurance information as needed.
  • Serve as a liaison with payers, third-party vendors, and administrative staff to resolve billing issues.
  • Monitor and report unusual account activity or workflow challenges to management.
  • Stay current on hospice contracts, regulations, and payer requirements.
  • Adhere to hospice billing standards, departmental practices, and HIPAA regulations.
  • Support departmental goals through collaboration with team members and cross-functional partners.
  • Perform additional duties as assigned.

Requirements

  • High school diploma required; Associate’s degree or higher preferred.
  • 3–5 years of hospice-related insurance follow-up and billing experience required.
  • Experience with UB-04 and HCFA 1500 claim forms for hospice services required.
  • Proficiency with billing systems and add-on software such as Change Healthcare, US Bank, SSI, IDX/Centricity, Epic, Meditech, FastTrack, or Cerner.
  • In-depth knowledge of hospice billing requirements, including CPT, DRG, HCPCS, revenue codes, modifiers, and hospice bill types.
  • Strong communication and documentation skills.
  • Ability to manage multiple projects effectively and maintain confidentiality.
  • Results-oriented, highly organized, and detail-driven.

Benefits

  • Competitive pay with opportunities for advancement.
  • Fully remote position with consistent Monday–Friday hours.
  • Collaborative, performance-driven work environment.
  • Mission-driven work supporting essential hospice and healthcare services.
  • Recognition as a nationally respected leader in healthcare revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
Once your application is received, you’ll be invited to complete an initial skills assessment. Completing this promptly positions you for an interview and demonstrates your commitment to excellence.

At RSi, we build exceptional teams where every member has the opportunity to thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Healthcare Revenue Cycle Credit Balance Specialist – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For more than 20 years, RSi has partnered with healthcare providers nationwide, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our success comes from delivering exceptional financial results for healthcare providers while building an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $17–$18/hour
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

What You’ll Do

  • Review and analyze patient and insurance accounts with credit balances to determine root cause.
  • Initiate and process timely refund requests to patients, payers, or other appropriate parties.
  • Research and resolve overpayments caused by duplicate payments, coordination of benefits, or billing errors.
  • Coordinate with internal billing teams, payers, and other departments to resolve discrepancies.
  • Ensure all refund and adjustment activities comply with payer guidelines, internal policies, and regulations.
  • Monitor and track refund requests through completion, following up on delays or denials.
  • Identify recurring issues in credit balances and suggest process improvements.
  • Maintain accurate documentation in the system of record.
  • Handle sensitive patient and financial information in accordance with HIPAA regulations.
  • Perform other duties as assigned.

What You Need

  • High school diploma or GED required; associate degree preferred.
  • 2+ years of healthcare billing or payment posting experience.
  • Strong knowledge of remittance processing (EOBs, ERAs, payer adjustments).
  • Familiarity with medical billing systems (Epic, Cerner, or equivalent) preferred.
  • Understanding of payer types (Medicare, Medicaid, commercial insurance).
  • Strong attention to detail and analytical skills.
  • Proficiency in Microsoft Excel and reconciliation tools.
  • Experience in both hospital and professional billing environments.
  • Familiarity with denial management and payer remittance trends.
  • Ability to meet performance standards: posting accuracy ≥ 97%, volume targets ≥ 95%, timely posting within 48 hours, ≤ 2% error rate in reconciliation.

Benefits

  • Competitive pay with opportunities for career growth.
  • Fully remote role with stable Monday–Friday hours.
  • Collaborative, performance-driven culture with expert leadership.
  • Mission-driven work supporting essential healthcare services.
  • Recognition as a nationally respected leader in healthcare revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete an initial skills assessment. Completing this step promptly positions you for an interview and shows your commitment to excellence.

At RSi, we believe in building exceptional teams where every member can thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Bad Debt Legal Collector – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For more than 20 years, RSi has proudly partnered with healthcare providers nationwide, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for providers and fostering an unbeatable work culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $13.50–$16.50/hour
  • Monday–Friday, 8:00 AM–4:30 PM CST
  • Fully Remote

Responsibilities

  • Review and approve delinquent account files for appropriate and timely collection action.
  • Research and verify debtor assets, including skip tracing when necessary.
  • Collaborate with attorneys as a liaison to resolve debts cost-effectively.
  • Ensure the quality, integrity, and productivity of assigned account inventory.
  • Adhere to all local, state, and federal regulations, as well as RSi policies and procedures.
  • Manage inbound and outbound calls using an auto dialer in a call center environment.
  • Document all collection activity, maintain organized records, and respond to inquiries.
  • Appear in court to represent clients, testifying to reasonable and customary charges.
  • Maximize recovery of delinquent accounts while upholding professionalism and compliance.
  • Independently manage multiple projects under aggressive timelines.
  • Organize workload, prioritize tasks, and contribute to departmental goals.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • 3–5 years of collections experience preferred.
  • Knowledge of medical terminology a plus.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with Latitude, FACS, and Epic preferred.
  • Strong organizational skills, attention to detail, and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to maintain confidentiality and adhere to compliance standards.
  • Strong work ethic with consistent attendance and punctuality.

Why You’ll Love RSi

  • Competitive pay with growth opportunities.
  • Fully remote role with a steady Monday–Friday schedule.
  • Collaborative, performance-driven culture with expert leadership.
  • Mission-driven work supporting essential healthcare providers.
  • Recognition as a nationally respected leader in healthcare revenue cycle management.

Physical Requirements

  • Prolonged periods of computer and desk work.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete an initial skills assessment. Completing this step promptly will position you for an interview and demonstrate your commitment to excellence.

At RSi, we believe in building exceptional teams where every member can thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Medical Scheduler – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has partnered with healthcare providers nationwide, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our success is built on delivering exceptional financial results for providers and cultivating an unbeatable work culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $17–$19/hour
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

Responsibilities

  • Schedule patient appointments according to established practice protocols.
  • Collect and update demographic and insurance information.
  • Verify method of payment (Medicare, private insurance, self-pay, etc.).
  • Confirm referrals and authorizations are in place before scheduling.
  • Inform patients of any documentation or payments required at time of visit.
  • Maintain productivity and accuracy standards for scheduling.
  • Answer patient questions and provide general information.
  • Ensure compliance with HIPAA, RSi policies, and state/federal regulations.
  • Perform other related duties as assigned.

Requirements

  • High school diploma or GED required.
  • 1+ years of medical scheduling experience preferred.
  • Familiarity with medical terminology.
  • Excellent verbal and written communication skills.
  • Strong customer service and phone etiquette.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Strong work ethic with attention to detail.

Benefits

  • Competitive pay with opportunities for growth.
  • Fully remote position with a stable Monday–Friday schedule.
  • Collaborative, performance-driven team culture.
  • Mission-driven work supporting essential healthcare services.
  • National recognition as a leader in healthcare revenue management.

Physical Requirements

  • Extended periods of computer work.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
Once your application is received, you’ll be invited to complete a brief skills assessment. Completing this step promptly will fast-track your opportunity for an interview and demonstrate your commitment to excellence.

At RSi, we believe in building exceptional teams where every member has the opportunity to thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Physician Biller – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has partnered with healthcare providers nationwide, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our success is built on delivering exceptional financial results for providers and cultivating an unbeatable work culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $58,000–$60,000 annually
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

What You’ll Do

  • Prepare, review, and submit professional claims (CMS-1500) to commercial, Medicare, Medicaid, and third-party payers.
  • Ensure accurate use of CPT, HCPCS, ICD-10, modifiers, and payer-specific requirements.
  • Verify patient demographics, insurance eligibility, diagnosis/procedure codes, and provider details.
  • Correct and rebill denied claims caused by billing errors, coding discrepancies, or eligibility issues.
  • Ensure claims are submitted within timely filing limits and escalate barriers as needed.
  • Collaborate with front office, coding, and AR teams to ensure claim accuracy and payment reconciliation.
  • Monitor claim status and follow up with payers on rejected claims.
  • Maintain documentation in the workflow management system.
  • Analyze denial trends, underpayments, and edits, and support appeals.
  • Stay current on coding, billing requirements, payer policies, and healthcare regulations.
  • Train new team members on payer- and system-specific workflows.
  • Recommend process improvements based on denial patterns and payer behavior.
  • Perform additional related duties as assigned.

What You Need

  • Strong knowledge of CPT, ICD-10, and HCPCS Level II coding.
  • CPB, CPC, or CMRS certification preferred (AAPC, AHIMA, or equivalent).
  • 3+ years of professional billing experience with strong understanding of claim lifecycles and denial management.
  • Proficiency with CMS-1500 requirements and billing codes.
  • Experience with Medicare, Medicaid, and commercial payer billing rules.
  • Skilled in billing software and EHRs (Epic, Meditech, Cerner, IDX, SSI, Optum, Athena, eClinicalWorks, etc.).
  • Understanding of CMS and payer fee schedules, RVUs, and NCCI edits.
  • Strong analytical, organizational, and communication skills.
  • High school diploma required; associate degree preferred.
  • Commitment to HIPAA and compliance requirements.

Benefits

  • Competitive pay with ample opportunities for advancement.
  • Fully remote with a steady Monday–Friday schedule.
  • Collaborative, performance-driven culture with supportive leadership.
  • Mission-driven work that directly supports essential healthcare services.
  • National recognition as a trusted leader in healthcare revenue cycle management.

Physical Requirements

  • Extended periods working at a computer.
  • Ability to occasionally lift items up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll be invited to complete an initial skills assessment. Completing this promptly demonstrates your commitment to excellence and positions you for an interview.

At RSi, we’re committed to building exceptional teams where every member has the opportunity to thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE