by Terrance Ellis | Aug 26, 2025 | Uncategorized
Make a direct impact on patients’ lives by ensuring they receive the respiratory care and equipment they need, when they need it.
About AdaptHealth
AdaptHealth provides full-service home medical equipment and services to empower patients to live their best lives at home. We are expanding rapidly and seeking compassionate, detail-oriented professionals who want to make a difference in patient care while building a rewarding career.
Schedule & Compensation
- Full-time, fully remote
- Monday–Friday schedule
- Competitive hourly pay based on experience
Responsibilities
- Serve as the primary contact for patients, guiding them through the respiratory resupply process with empathy and professionalism.
- Respond promptly to patient emails, calls, and requests, ensuring all needs are fully addressed.
- Send letters to patients when direct contact cannot be made and follow up until resolution.
- Troubleshoot respiratory equipment issues (such as concentrators) over the phone.
- Verify patient contact information, delivery addresses, and instructions for all orders.
- Review and validate documentation prior to processing orders.
- Route orders to the correct location, department, or regional branch as needed.
- Accurately document patient communications, delivery expectations, and requests in system notes.
- Identify process or system inefficiencies and recommend improvements to increase effectiveness and reduce costs.
- Collaborate with co-workers by assisting with call schedules, mentoring, and sharing best practices.
- Escalate complex patient concerns to supervisors for resolution.
- Contribute to team reference materials and support staff training initiatives.
Requirements
- High school diploma or equivalent required.
- Minimum 1 year of experience in healthcare administration, billing, call center, or insurance-related customer service.
- Senior level requires 2 years of related experience and at least 1 year of direct respiratory/HME or insurance billing experience.
- Experience in Medicare-certified HME, diabetic supplies, pharmacy, or home medical equipment billing strongly preferred.
- Strong decision-making, analytical, and problem-solving skills.
- Excellent verbal and written communication with strong organizational abilities.
- Proficiency with Microsoft Office and ability to quickly learn new technologies and systems.
- Ability to work independently while also thriving in a collaborative, team-based environment.
Why You’ll Love Working With Us
- Competitive pay with room for growth.
- Fully remote opportunity with consistent scheduling.
- Mission-driven work providing essential respiratory care services to patients.
- Collaborative culture with opportunities for mentoring, training, and professional development.
- Recognition as a national leader in home medical equipment and patient support services.
Physical Requirements
- Prolonged periods working at a computer.
- Ability to occasionally lift items weighing up to 15 pounds.
How to Apply
If you’re passionate about patient care and want to grow with a company dedicated to making a difference, apply today and join the AdaptHealth team.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 26, 2025 | Uncategorized
Play a vital role in ensuring billing compliance and accurate documentation in a fast-growing healthcare organization.
About AdaptHealth
AdaptHealth provides full-service home medical equipment and services to empower patients to live healthier, more independent lives at home. We’re expanding nationwide and seeking motivated professionals who want to make a direct impact on patients’ quality of life while working in a collaborative, growth-driven environment.
Schedule & Compensation
- Full-time, fully remote
- Monday–Friday schedule
- Pay: Based on experience
Responsibilities
- Maintain processes and timely responses to Medicare, Medicaid, and commercial health plan billing compliance audits.
- Analyze payer reimbursement policies for coverage and documentation requirements.
- Review patient file documentation for accuracy and completeness.
- Log and track all audit activity including prepayment audits, post-payment documentation requests, refund requests, CERT audits, and medical necessity documentation.
- Retrieve and prepare documentation such as proof of delivery, written orders, Certificates of Medical Necessity, test results, physician notes, and ABNs.
- Communicate with AdaptHealth Account Executives, operations teams, and physicians to obtain supporting documents.
- Ensure all documentation submitted for audits is accurate and complete.
- Record all audit activity in proprietary audit applications and maintain detailed records.
- Assist with reporting audit findings, performance improvement initiatives, and compliance programs.
- Protect the confidentiality of all audit-related information.
Requirements
- High school diploma or equivalent required; associate degree preferred.
- 1+ year of experience in healthcare administration, insurance services, billing, claims, call centers, or financial services required.
- Senior-level requires 2 years of work-related experience and at least 1 year of direct audit or billing compliance experience.
- Experience in a Medicare-certified HME, pharmacy, diabetic, or home medical supplies environment preferred.
- Strong proficiency in Microsoft Office (Excel, Word, Outlook).
- Knowledge of Medicare, Medicaid, and commercial health plan reimbursement policies.
- Excellent verbal and written communication skills.
- Strong organizational, problem-solving, and critical-thinking abilities.
- Ability to manage multiple projects, work independently, and adapt in a fast-changing environment.
Why You’ll Love Working With Us
- Fully remote opportunity with consistent weekday schedule.
- Competitive pay and opportunities for professional growth.
- Collaborative team culture with strong leadership support.
- Mission-driven work that ensures compliance and financial sustainability in healthcare.
Physical Requirements
- Comfortable working at a computer for extended periods.
- Ability to occasionally lift items up to 15 pounds.
How to Apply
Our hiring process is designed to identify exceptional candidates. Apply today to join AdaptHealth and help ensure compliance while supporting patients across the country.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 26, 2025 | Uncategorized
Help strengthen compliance, risk management, and governance while advancing your audit career.
About AdaptHealth
AdaptHealth is a full-service home medical equipment provider that empowers patients to live their best lives at home. We’ve built a reputation on patient-centered care, operational excellence, and strong financial management. Now we’re seeking a skilled Senior Internal Audit Associate to join our team and support audit engagements across the organization.
Schedule & Compensation
- Full-time, Monday–Friday
- Flexible schedule, fully remote
- Pay: Based on experience
Responsibilities
- Support planning, scoping, and execution of risk-based audits, including financial, operational, IT, and compliance audits.
- Perform walkthroughs and testing of key controls to ensure Sarbanes-Oxley (SOX) compliance.
- Conduct risk assessments and evaluate the design and effectiveness of internal controls.
- Document workpapers, draft findings, and deliver clear audit reports with actionable recommendations.
- Collaborate with Finance, IT, Legal, and Operations to build awareness of risk and control concepts.
- Track remediation of audit issues, validate control fixes, and provide support during resolution.
- Identify process improvements to increase efficiency and strengthen governance.
- Coordinate with external auditors during annual SOX and financial audits.
- Manage multiple audit projects simultaneously, adjusting to changing priorities.
- Stay current on audit best practices, regulatory updates, and industry trends.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, Computer Science, or related field.
- 3–5 years of internal audit, risk, or compliance experience.
- Progress toward or completion of certifications such as CIA, CPA, or CISA preferred.
- Strong knowledge of SOX, COSO, and risk assessment frameworks.
- Proficiency with Excel, audit management software, and data analytics tools.
- Excellent written and verbal communication skills.
- Ability to work independently while mentoring junior associates.
- Strong ethics, integrity, and professional skepticism.
Preferred Experience
- Prior exposure to IT, operations, or financial audits.
- Experience developing audit programs and conducting risk assessments.
- Experience interfacing directly with process owners.
Physical Requirements
- Extended periods of sitting at a computer workstation.
- Occasional standing, bending, and lifting up to 10 pounds.
- Ability to handle confidential information with discretion.
Why You’ll Love Working Here
- Fully remote role with flexibility.
- Competitive compensation and growth opportunities.
- Collaborative, mission-driven environment.
- Work that directly supports organizational compliance, efficiency, and financial stability.
Bring your audit expertise and professional drive to AdaptHealth and help us strengthen our governance and compliance practices.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 26, 2025 | Uncategorized
Support patients and providers by ensuring accurate referrals and smooth service coordination.
About AdaptHealth
AdaptHealth provides full-service home medical equipment, products, and services that empower patients to live their best lives—out of the hospital and in their homes. We are actively recruiting in Newton, IA, for candidates who want to make a meaningful difference in the lives of patients every day.
Schedule
- 4×10 schedule: Thursday–Sunday, 10-hour shifts
- Initial training required on-site in Newton, IA; remote work option available after successful training and performance
Responsibilities
- Enter referrals within established timeframes, meeting productivity and quality standards.
- Communicate with referral sources, physicians, and staff to ensure documentation is complete and routed for physician signatures.
- Accurately input referral information into appropriate systems and databases.
- Work with local branch leadership to ensure proper inventory and services are provided.
- Educate non-Medicaid patients on financial responsibility, collect payment, and document records accordingly.
- Answer inbound and outbound calls promptly, assisting patients and referral sources.
- Review medical records for compliance and payer guideline requirements.
- Collaborate with referral sources and sales team to obtain necessary documentation.
- Navigate multiple EMR systems to gather and verify patient documentation.
- Partner with the verification team to ensure insurance and payment accuracy.
- Follow company policies to ensure cost-effective delivery methods for equipment and services.
- Provide updates to patients when documentation does not meet payer guidelines, offering alternative options.
- Document all communications thoroughly and accurately.
- Perform other related duties as assigned.
Requirements
- High School Diploma or equivalent required.
- At least 1 year of experience in healthcare administration, financial services, insurance customer service, billing, claims, call center, or management.
- Experience in a Medicare-certified HME, IV, or HH environment preferred.
- Strong communication, customer service, and problem-solving skills.
- Ability to learn new systems quickly and work across multiple EMR platforms.
- Proficient computer skills, including Microsoft Office.
- Detail-oriented, organized, and able to manage multiple priorities.
Benefits
- Competitive pay with growth opportunities.
- Remote work after successful training and performance.
- Comprehensive benefits package (medical, dental, vision, etc.).
- Paid time off and company holidays.
- Mission-driven work improving patient health and independence.
- Inclusive and supportive workplace culture.
Bring your organizational skills and patient-first approach to AdaptHealth and help us deliver the right products and services at the right time.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 26, 2025 | Uncategorized
Make a profound impact on patients’ lives.
About AdaptHealth
AdaptHealth is a leading provider of full-service home medical equipment, products, and services that empower patients to live their best lives — outside the hospital and in their homes. We are actively recruiting nationwide and seek compassionate, driven professionals who are passionate about making a difference.
Schedule
- Pay: Competitive, based on experience
- Monday–Friday, standard business hours
- Fully Remote
Responsibilities
- Schedule appointments for patients to pick up PAP (Positive Airway Pressure) equipment and receive usage instruction.
- Explain insurance coverage details and patients’ financial responsibility, ensuring payment is collected prior to processing supply orders.
- Provide inbound and outbound call support, verifying patient information and delivery details.
- Educate patients on compliance requirements for insurance reimbursement.
- Troubleshoot equipment issues over the phone and recommend products to improve care quality.
- Send letters to patients when contact cannot be established.
- Review documentation for validity prior to processing orders.
- Document all account activity in standard formats, including delivery expectations and patient communications.
- Ensure orders received via CMB, email, fax, or phone are processed in a timely and accurate manner.
- Identify and recommend process improvements to increase efficiency and cost savings.
- Support departmental goals by assisting team members with schedules and tasks.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent required.
- Minimum 1 year of related experience in healthcare administration, financial services, insurance customer service, claims, billing, or call center support.
- Experience in a Medicare-certified HME (Home Medical Equipment) environment strongly preferred.
- Strong communication skills with the ability to explain coverage, compliance, and financial responsibilities to patients.
- Excellent organizational skills with attention to accuracy and detail.
- Comfortable working with insurance guidelines and reimbursement processes.
Benefits
- Competitive compensation with growth opportunities.
- Fully remote position with stable weekday schedule.
- Opportunity to positively impact patient health outcomes.
- Supportive, mission-driven team culture.
- Equal Opportunity Employer: AdaptHealth values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other protected status.
Ready to help patients live healthier, more independent lives? Apply now and join the AdaptHealth team!
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 26, 2025 | Uncategorized
Join a USA Today Top 100 Workplace & Best in KLAS Team!
About RSi
For over 20 years, RSi has proudly supported healthcare providers, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for providers and fostering an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.
Schedule
- Pay Range: $58,000–$60,000 annually
- Monday–Friday, 8:00 AM–5:00 PM EST
- Fully Remote
Responsibilities
- Perform follow-up on outstanding insurance and patient balances via payer portals, phone calls, and correspondence.
- Analyze denials to identify trends, root causes, and recommend process improvements.
- Monitor assigned worklists or aging reports to ensure timely resolution.
- Investigate unpaid or denied claims to secure reimbursement.
- Review EOBs/ERAs to determine actions for denied or underpaid claims.
- Submit reconsiderations, corrected claims, and appeals in compliance with payer guidelines.
- Resolve claim issues such as medical necessity, authorization, bundling, or eligibility rejections.
- Contact patients to verify or update insurance information as needed.
- Identify underpaid claims and dispute with payers when appropriate.
- Accurately document all actions in workflow systems.
- Collaborate with coding, patient access, billing, and compliance teams to prevent recurring denials.
- Support onboarding and training of new team members on payer-specific requirements.
- Escalate unresolved issues appropriately and adhere to departmental productivity and quality standards.
Requirements
- Minimum 3+ years of medical billing or insurance follow-up experience (healthcare or hospital setting preferred).
- Strong understanding of claim lifecycles, denial management, and payer processes.
- Proficiency with CMS-1500 forms, CPT, HCPCS, ICD-10, and payer-specific rules.
- Rural Health Clinic billing experience preferred.
- Experience with systems such as Epic, Cerner, Meditech, SSI, IDX/Centricity, Athena, Keane, or similar.
- High school diploma or equivalent required; associate degree preferred.
- Preferred certifications: CRCR (HFMA), CPB (AAPC), CMRS (AMBA).
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Understanding of HIPAA and compliance regulations.
Benefits
- Competitive pay with ample opportunities for career growth.
- Fully remote position with a stable Monday–Friday schedule.
- Collaborative, performance-driven environment with expert leadership.
- Mission-driven work supporting essential healthcare providers.
- Recognition as a nationally respected leader in revenue cycle management.
Physical Requirements
- Comfortable working at a computer for extended periods.
- Ability to occasionally lift up to 15 pounds.
What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete a skills assessment. Completing this step promptly positions you for an interview and demonstrates your commitment to excellence.
We believe in building exceptional teams where every member can thrive and grow.
Ready to be part of something special? Apply now and join our team!
Happy Hunting,
~Two Chicks…
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