by Terrance Ellis | Sep 3, 2025 | Uncategorized
Help support clients through their healing journey in a flexible, part-time role.
About Charlie Health
Charlie Health is redefining mental healthcare by providing personalized, virtual treatment for people navigating complex mental health conditions, substance use, and eating disorders. Our mission is to expand access to life-saving care by building connections—between clients, clinicians, families, and communities.
Schedule
- W2 part-time role (12–28 hours per week)
- Must be available at least 15 hours/week
- Core availability:
- Monday–Thursday, 3–9pm MT or 10am–2pm MT (split-shift availability preferred)
- Rotating Fridays & Saturdays, 9am–3pm MT
- Consistent availability required throughout employment
- Remote role—must have reliable WiFi and a private, confidential workspace
Responsibilities
- Engage clients in 1:1 peer discussions to support treatment goals and attendance
- Provide skill-based interventions to help stabilize clients during stress
- Conduct risk screenings, safety planning, and escalate to crisis clinicians as needed
- Remain a consistent, motivating presence throughout treatment to ensure engagement
Requirements
- Bachelor’s degree (or in senior year) in Psychology, Sociology, Social Work, or related field; relevant certifications (e.g., Certified Peer Specialist) also accepted
- 2nd-year Master’s students strongly preferred
- Direct/lived experience with mental health or substance use disorders required (including parenting a youth with these challenges)
- Previous experience with young adults/adolescents in inpatient, IOP, PHP, or RTC settings strongly preferred
- 1+ years’ experience in peer support, mentorship, or mental health associate role preferred
- For Virginia applicants: PRS or FSP certification and registration required
- Strong communication and interpersonal skills; knowledge of client rights and confidentiality standards
- Comfort working in a fast-paced environment and supporting client treatment success
- Proficiency with Slack, Gmail, Zoom, Google Drive, EMRs, and Microsoft Office/Google Sheets
Benefits
- Pay: $20.00 per hour
- Flexible part-time schedule
- Meaningful opportunity to make an impact in the lives of clients
Our Values
- Connection: Care deeply & inspire hope
- Congruence: Stay curious & heed the evidence
- Commitment: Act with urgency & don’t give up
Join Charlie Health and help clients achieve sustainable healing in a supportive, flexible role.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Create evidence-based therapeutic programming that empowers clients to heal together.
About Charlie Health
Charlie Health’s mission is to connect people to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients, clinicians, care teams, and loved ones. By focusing on people with complex needs, we expand access to meaningful care and drive better outcomes from home.
Schedule
- Remote, United States (#LI-HYBRID)
- Full-time, exempt role
- Flexible hours to meet the needs of the clinical programming team
- Not available for candidates residing in CA, NY, or CO
Responsibilities
- Write, edit, and develop best-in-class curriculum resources including facilitator guides, manuals, handouts, and group exercises
- Ensure alignment with Charlie Health’s clinical model and synthesize organizational data with peer-reviewed research
- Incorporate relational, trauma-informed, and CBT/third-wave CBT frameworks (DBT, ACT, Compassion Focused Therapy) into accessible content
- Collaborate with clinical leadership, facilitators, and subject matter experts to refine materials
- Regularly update and revise curriculum based on facilitator feedback, client needs, and evolving best practices
- Maintain organized documentation, version control, and formatting standards
- Embed culturally responsive, developmentally appropriate, and affirming practices throughout content
- Support training initiatives by preparing materials and content explanations
- Explore interactive and multimedia enhancements for curriculum delivery
Requirements
- Master’s degree in Social Work, Counseling, Psychology, Marriage & Family Therapy, or related field
- Active or previously held clinical license (LCSW, LMFT, LPC, LPCC) with direct clinical experience
- 2+ years of experience in curriculum writing, clinical content development, or related field
- Strong writing and editing skills with a focus on clarity, accessibility, and empathy
- Broad knowledge of contemporary therapeutic models and trauma-informed care
- Ability to translate complex clinical concepts into engaging, client-centered language
- Highly organized with attention to detail and version control
- Strong collaboration skills with clinicians, program leads, and operational teams
- Proficiency in Google Suite, Slack, and Zoom
- Work authorization in the United States; English proficiency required
Benefits
- Base salary: $57,000–$75,000 annually (based on experience, location, and equity considerations)
- Eligible for stock options and other Charlie Health-sponsored benefits
- Comprehensive benefits package for full-time exempt employees
- Remote flexibility with hybrid collaboration expectations
Ready to use your clinical expertise to create programming that changes lives? Apply today and help shape the future of behavioral health care.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Support clients and families by coordinating treatment updates and building comprehensive discharge plans that set them up for long-term success.
About Charlie Health
Charlie Health’s mission is to connect people to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients, clinicians, care teams, and loved ones. By focusing on people with complex needs, we expand access to meaningful care and drive better outcomes from home.
Schedule
- Remote, United States (#LI-REMOTE)
- Full-time, exempt role
- Evening availability preferred
Responsibilities
- Provide consistent, high-quality treatment updates to referring providers and answer questions
- Build trusting relationships with hospitals, outpatient practices, schools, and other referral partners
- Develop clinically appropriate discharge plans for clients completing treatment
- Identify and connect clients to appropriate aftercare resources
- Facilitate smooth transitions by coordinating with families and external providers
- Maintain and update provider databases to ensure accurate referral options
- Follow up with clients and providers to confirm placement and care continuity
- Document all case management contacts and communicate with therapists and treatment teams
- Collaborate with Charlie Health internal teams to ensure seamless client experiences
- Meet performance metrics and adhere to compliance standards
Requirements
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 2+ years of relevant experience (case management, discharge planning, referral relations, admissions, or outreach)
- Strong communication, listening, and relationship-building skills
- Metrics-driven mindset with proven ability to meet targets
- Highly organized with attention to detail
- Proficiency with Salesforce, Google Suite, and Microsoft Office
- Ability to thrive in a fast-paced environment and learn quickly
- Work authorization in the United States; English proficiency required (Spanish bilingual a plus)
Benefits
- Base salary: $52,500–$60,000 annually (based on location, experience, and equity considerations)
- Eligible for incentive compensation, discretionary bonuses, and other short- and long-term packages
- Comprehensive Charlie Health-sponsored benefits for full-time exempt employees
- Remote work flexibility
Ready to make a lasting difference in client care transitions? Apply today and help us expand access to behavioral health treatment.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Help clients and families transition smoothly by coordinating treatment updates and discharge planning with referral sources.
About Charlie Health
Charlie Health’s mission is to connect people to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients, clinicians, care teams, and loved ones. By focusing on people with complex needs, we expand access to meaningful care and drive better outcomes from home.
Schedule
- Remote, United States (#LI-REMOTE)
- Standard full-time schedule with flexibility to support client and referral source needs
- Evening availability preferred
Responsibilities
- Provide consistent, professional treatment updates to referring providers and answer questions
- Develop comprehensive discharge plans for clients completing treatment
- Make timely, accurate referrals to aftercare providers and verify placement
- Use nationwide provider database to identify referral options
- Document case management contacts and updates; collaborate with clinical teams
- Build trusted relationships with referral partners, clients, and families
- Partner with Clinical Outreach and Partnerships teams to understand provider capabilities
- Achieve performance metrics and adhere to policies and compliance standards
Requirements
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 2+ years of relevant experience (e.g., case management, discharge planning, admissions, referral relations, outreach)
- Strong communication, listening, and relationship-building skills
- Metrics-driven mindset; highly organized with attention to detail
- Proficiency with Salesforce and Google Suite/Microsoft Office
- Ability to thrive in a fast-paced environment and learn quickly
- Work authorization in the United States; English proficiency required (Spanish bilingual a plus)
Benefits
- Base salary: $52,500–$60,000 annually (based on location, experience, and equity considerations)
- Eligible for incentive compensation, discretionary bonuses, and other short- and long-term packages
- Comprehensive Charlie Health-sponsored benefits for full-time exempt employees
- Remote work flexibility
Ready to make a lasting impact by ensuring clients receive the right care at the right time? Apply today and help us expand access to behavioral health treatment.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Support critical care operations by ensuring accuracy, integrity, and efficiency in patient data management while contributing to life-saving behavioral healthcare.
About Charlie Health
Charlie Health exists to connect people to personalized, virtual behavioral health treatment. We focus on individuals with complex needs, expanding access to meaningful care and driving better outcomes from home. As one of the fastest-growing organizations in healthcare, we are redefining what mental health treatment can look like.
Schedule
- Part-time, remote (U.S.)
- Flexible work in a mission-driven environment
- Rolling application review
Responsibilities
- Data Review & Transfer: Accurately review and transfer patient data between Salesforce and medical records systems, ensuring compliance with internal and regulatory standards.
- Chart Maintenance: Maintain complete, up-to-date, and organized patient charts and records.
- Data Entry & Management: Enter and update patient information across systems, ensuring accuracy and resolving discrepancies quickly.
- Administrative Support: Assist admissions and clinical teams with scheduling, documentation, meetings, and correspondence.
- Compliance: Protect patient confidentiality and follow HIPAA and organizational standards for data handling and storage.
- Collaboration: Work closely with admissions, clinical, and admin teams to ensure seamless communication and patient support.
- Training & Development: Participate in training to strengthen skills in care administration, data management, and compliance practices.
Qualifications
- 1+ years of relevant professional experience
- Associate or Bachelor’s degree in Health Sciences, Communications, or related field
- Previous experience in healthcare administration, data operations, or related roles a plus
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Strong written and verbal communication skills; collaborative mindset
- Commitment to confidentiality and compliance standards
- Proficiency with GSheets, Salesforce, or EMRs is a plus
Benefits
- Competitive hourly pay
- Flexible part-time schedule
- Mission-driven, supportive remote-first culture
- Opportunities for growth and skill development
Note: This role is not open to candidates residing in Illinois.
At Charlie Health, we act with urgency and purpose—because when our team succeeds, our patients succeed. If you are ready to make an impact and help expand access to life-saving mental health treatment, we’d love to meet you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Lead and optimize a high-performing data operations team driving accuracy, efficiency, and impact in virtual behavioral healthcare.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment rooted in connection—between clients and clinicians, care teams, families, and communities. By focusing on people with complex needs, we expand access to meaningful care and drive better outcomes from home. We’re one of the fastest-growing organizations in healthcare, building a team that’s redefining what treatment can look like for those who need it most.
Schedule
- Full-time, remote (U.S.)
- Collaborative, mission-driven team environment
- Fast-paced, performance-driven culture
What You’ll Do
- Lead a Team: Supervise Care Delivery Specialists, driving performance, productivity, and a collaborative team culture.
- Data Reconciliation: Oversee reconciliation processes to ensure data accuracy, integrity, and consistency.
- Data Entry & Migration: Manage manual data entry and coordinate data migration projects, ensuring accuracy and timely execution across systems.
- Quality Assurance: Implement QA audits and protocols to validate data and maintain high standards.
- Process Improvement: Continuously evaluate workflows, streamline processes, and identify automation opportunities.
- Cross-Functional Collaboration: Partner with Admissions, Care Experience, Compliance, and other teams to align data operations with organizational goals.
- Documentation & Standards: Maintain process documentation and ensure compliance with established policies and standards.
What You Need
- 3+ years of relevant professional experience in data operations or management
- Bachelor’s degree in Health Sciences, Communications, or related field
- Strong knowledge of data reconciliation, entry, and migration workflows
- Prior leadership or supervisory experience strongly preferred
- Proficiency in tools such as Google Sheets, Salesforce, and EMRs a plus
- Exceptional organizational skills, detail orientation, and ability to manage multiple priorities
- Strong communication and collaboration skills to work cross-functionally in a fast-paced setting
Benefits
- Competitive salary
- Comprehensive medical, dental, and vision coverage
- PTO, sick leave, and parental leave
- 401(k) retirement plan
- Mission-driven remote-first culture with opportunities for growth
At Charlie Health, we work with urgency and purpose—because when our teams succeed, our patients succeed. If you’re ready to drive impact, lead with compassion, and grow in a role where your work truly saves lives, we’d love to meet you.
Happy Hunting,
~Two Chicks…
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