Live Chat Customer Service Advisor

Job Description

Live Chat Customer Service Advisor  

Remote – US  

The Opportunity:  

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.    

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.   

For more information about Anthology and our career opportunities, please visit www.anthology.com.    

Student Success brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better educational experience for everyone by extending institutional resources to meet the growing demands of learners.  

Student Success offers remote, work from home opportunities with immediate availability and schedules that offer flexibility.   

Primary position responsibilities will include:  

  • Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
  • Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
  • Handling and resolving situations with customers in a timely and effective manner
  • Assisting management with special projects relating to customer service 
  • Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
  • Handling multiple job tasks at one time and escalating issues in a timely manner

The Candidate:  

Requirements:   

  • Ability to sit and work at a desk and on the computer for extended periods of time 
  • Ability to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
  • Ability to pass a typing speed test and type 50 WPM
  • Ability to take inbound (voice) phone calls in a conversation-heavy environment
  • Full professional proficiency in written and spoken English (equivalent to CEF B2 level or above)
  • High School diploma or GED
  • Must be at least 18 years old
  • Ability to work a variable schedule, including evenings and weekends, based on call center needs
  • Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
  • At least 1 year of professional customer service experience, preferably in a large Call Center environment as a chat agent
  • Willing to accept a temporary assignment
  • Must reside within an approved state*
  • Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
    • Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to point internet service
    • 40 Mbps Download
    • 15 Mbps Upload
    • 100ms Ping or less
    • Jitter: 40 MS or less
    • Hardwired Connection
      • Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges

Preferred skills:  

  • College degree or some level of college completed
  • Able to easily operate a computer learning and adapt quickly to software applications
  • Able to troubleshoot caller issues and provide supporting help documentation
  • Committed to quality and service matrix and culture
  • Able to quickly adapt to face changing situations
  • Able to provide positive customer experience for customers
  • Self-motivated, accountable approach combined with strong sense of teamwork 
  • Strong sense of customer service with enthusiastic, energetic, and professional behavior
  • Good organizational skills and detail-oriented
  • Excellent time management skills

Pay rate is $12/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.  

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.    

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.   

*This position is available for candidates residing in the following states: AL, AR, GA, IN, KY, LA, MO, MS, NC, NV, OH, OK, PA, SC, TN, TX, WI, WV  

Data Entry Specialist

Accepting applications until: April 30, 2024 at 11:59 PM CST
Location: Fairfax, VA 22031
Pay Rate: $24.03 – $33.65 Hourly
Job Status: Full-Time
Work Shift: 8:00 AM – 5:00 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Status: Accepting Applications
Position Description
Under the direction and supervision of the Director of Data Management, this position is responsible for performing all data entry functions as they relate to the completion of case report forms, by entering study data collected by the research team into the Electronic Data Capture (EDC) system. Data entry personnel will also resolve all data queries. The position works closely with the research coordinators in support of all ongoing clinical studies.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Oversee and manage the data entry from the source document to the case report form (CRF)
Reviews patient records for completeness and accuracy
Coordinates and schedules monitor(s) visits.
Meets with sponsor/monitors to review data entry. Provides support and information to monitors as necessary and as directed by supervisor(s).
Timely resolution of data queries promptly to insure completeness of CRFs.
Complies with all applicable regulations, guidelines and procedures pertaining to data loading, EDC and clinical research
Identifies lab facilities used for studies so that lab certifications can be requested for study files.
Assures that data entry remains current for all studies per SOP.
Reviews and utilizes protocols as guides for study activities.
Communicates as needed with accounts receivable staff regarding submitted data.
Attends meetings and briefings regarding clinical studies as required.
Ability to assist in the guidance and training of less experienced staff.
Ability to maintain a positive attitude with the research team.
Maintain professional demeanor with sponsors, monitors and auditors.
Remains current with all required training.
Performs other duties as assigned.
KNOWLEDGE AND SKILLS:
Working knowledge of clinical research Electronic Data Capture (EDC) systems.
Excellent interpersonal skills to deal effectively with research personnel.
Knowledge of medical terminology.
Knowledge of ICH GCP, FDA, OHRP, OSHA and HIPAA guidelines pertaining to clinical research.
Excellent organizational skills to independently manage work flow.
Ability to prioritize quickly and appropriately with minimal guidance.
Ability to multi-task.
Ability to work independently and function as part of a team.
Ability to react calmly in emergent situations.
Clear and concise verbal and written communications

Quality Assurance Specialist (Medical Report Reviewer)

Description

Why Work for Us?

Workplace well-being is more important than ever. We are the winner of the 2018, 2019, 2020, 2021, 2022 and 2023 Best and Brightest Companies to Work for In The Nation. We have also won the 2020 Best Places to Work Award, Minneapolis/St. Paul Business Journal.

Our employees benefit from a competitive benefits package that includes paid time off (PTO), paid parental leave, paid holidays, insurance (medical, dental, vision, life, STD, LTD), flexible schedules, a 401k program with company match, and profit sharing. Insurance benefits are effective on the 1st of the month following month of hire.

We strive to develop and provide growth opportunities for our employees. In 2022, R3 Continuum spent approximately $32,500 on employee training and development.

At R3 Continuum, we believe our differences don’t divide us but teach us. R3 Continuum eagerly embraces diversity and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against based on any protected classifications.

Join a company dedicated to helping people and organizations be more resilient and thrive.

Position Summary

(Remote, FT, 1st shift)

The Quality Assurance (QA) Specialist provides reviews and audits the work of the network panel (medical and behavioral health) on File Reviews and Evaluations services. The QA Specialist reviews their work for content, opinion, clarity, and consistency and will ensure that all questions posed by the client are answered and that the answers contain appropriate rationale. The specialist will work directly with the network panel for revisions to reports and case documents as needed and will also facilitate any calls required between panelists on a case. The specialist will also be responsible for identifying and resolving network panelist quality issues.

Essential Functions (In order of importance) Approximate % of time required

QA Specialist 90%

Other 10%

Essential Functions

  • Complete quality assurance reviews on each report (file reviews and evaluations), letter, and appendix and provide clear and concise edits to the specialist, ensuring that reports and case documents are error free and delivered on time to the customer
    • Review for consistency and clarity of content
    • Ensure network specialist answers all questions requested by customer
    • Review completeness of all reports, letters, and appendices, ensuring that all customer instructions were followed by the network specialist
    • Identify potential clinical content inconsistencies and collaborate with Manager, Quality Assurance, and/or Clinical Subject Matter Experts as needed, including clarification reports
  • Facilitate and document panel calls between network specialists as needed
  • Send letters to attending physicians via fax or mail
  • Send finalized reports and case documents to customers
  • Identify network panelist quality issues and resolve issues by providing feedback/training to the network panelist and, if necessary, referring the network panelist back to the Training Department based on available data
  • Demonstrate proficiency in using eCase Manager (eCM) as it relates to QA tasks
  • Document all communications with network specialists and work completed in eCM
  • Monitor workload through use of eCM reports
  • Maintain confidentiality utilizing HIPAA guidelines

Other Essential Functions

  • Assist in gathering case documents for legal records requests, as needed
  • Participate in process improvement identification and solutions, including completion of projects
  • Participate in department and company meetings, as requested
  • Perform other duties as assigned
  • Overtime/Additional Hours – There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround timeframes

Requirements

  • Ability to develop and foster relationships with employees, network panelists, and customers at all levels of the organization.
  • Comfort and ability to give clear, consistent, and concise direction and communication with network panelists (RNs, psychologists, physicians) and team members.
  • Good judgment with the ability to make timely and sound decisions based on data and business acumen
  • Ability to recall important and commonly used QA concepts and to independently apply concepts learned to multiple areas
  • Highly proficient with verbal and written communication
  • Excellent grammar and spelling skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Ability to multitask and to quickly switch between two unrelated tasks
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Ability to function well in a high-paced and at times stressful environment
  • Proficient with Microsoft Office Suite or related software
  • Basic mathematics skills

Education & Licensing

Bachelor’s degree or higher from an accredited college or university preferred

Experience

1 to 3+ years of previous experience in the disability or workers’ compensation insurance industry or similar is preferred

Employment contingent on a successful background check, reference checks, work verification, and signing a non-disclosure agreement.

Solutions Consultant

  • Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand service requirements
  • Provide technical and engineering expertise to IT professionals by answering questions regarding integrations and data.
  • Work with product management to provide feedback and requirements from prospects and customers, serve as an advocate on product roadmap and new feature requests
  • Contribute to team effort by accomplishing related activities as needed
  • Travel periodically based upon customer and business needs
  • Gather and document detailed integration requirements for both API and EDI integrations
  • Create, communicate, and manage integration project plans
  • Accompany Loadsmart Sales employees to pitch meetings that involve technical stakeholders, and help customers understand integration vision and value as part of the pre-sales process.

REQUIRED QUALIFICATIONS:

  • 3-5 years of experience working in a solutions engineering and/or technical project management capacity dealing directly with customers and various technical teams
  • 1+ years of supply chain and transportation technology experience
  • Proven track record of project management, software implementation and systems integrations
  • Strong written and verbal communication skills in order to effectively communicate with customers, prospects and internal teams
  • Familiarity with EDI and APIs in the logistics industry is a big plus.

Compliance Specialist

Key tasks:

  • Perform security and compliance assessments on new and existing infrastructure and applications to ensure adherence and effective controls are in place.
  • Implement existing and new compliance requirements.
  • Collaborate with stakeholders to ensure corrective actions are in place; document lessons learned.
  • Provide support in due-diligence and third party risk assessment efforts.
  • Ensure adherence of risk policies with SAP NS2 standards.
  • Provide reports on analysis and corrective actions in the event of security incidents and alerts.
  • Support internal and external audit processes, as needed.
  • Perform business impact analysis and develop/maintain risk register.
  • Collaborate with leadership to develop risk metrics and dashboard; generate periodic reports as defined by the metrics and as needed by management.
  • Assist business and IT partners with risk vulnerability remediation activities.
  • Stay abreast on emerging regulatory updates, technological trends, and changing threat landscape to inform new policies and standards.

Experience and Education Requirements:

  • Bachelor’s degree or relevant professional experience
  • 2-5 years of experience working in risk management and compliance functions
  • Familiarity with Risk Management solutions and processes
  • Familiarity with security laws, strategies, processes, standards, and services
  • Security Certifications like CISSP, CISA, CISM, GCFA, GCIH, GCIA, GNFA, GREM, GCCC, or Security+ are an asset

Application Security Analyst

  • Responds to security alerts created across infosec alerting systems
  • Escalates security alerts requiring further investigation
  • Creates new security alerts and dashboards as needed
  • Performs threat hunting across information security log feeds 
  • Creates Infosec policies,procedures, playbooks, and workflows
  • Monitors for, investigates, and responds to security incidents 
  • Performs root cause analysis on identified vulnerabilities and identified incidents 
  • Conduct security reviews and penetration testing across company products and services as needed
  • Conduct and assess the results of vulnerability scans and triage vulnerabilities across company products
  • Stay informed on the latest vulnerabilities
  • Conducts security, vulnerability and risk reviews of systems, applications, and source code through the use of various automated tools and manual testing procedures. 
  • Address security throughout the SDLC
  • Review security findings from container scans, dependency checks and static code analysis tools.
  • Manage the bug bounty program
  • Perform security reviews of the source code

Requirements:

  • Bachelor’s degree in information technology or a related field preferred
  • Some experience in information security and IT.
  • Has an understanding of infosec concepts such as: cloud infrastructure, application security, vulnerability scanning, penetration testing.
  • Some experience with infosec testing tools and scripts.
  • Familiar with application development concepts: servers, databases, coding, API’s, containers, logging, troubleshooting.
  • Knowledge of various operating systems, ChromeOS, Linux, Mac, Windows.
  • Familiar with OWASP top 10 and MITRE ATT&CK Framework.
  • Able to navigate the linux command line
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Excellent Analytical skills
  • An understanding of security best practices and frameworks such as NIST, ISO, and CIS

Data Engineer

n your first year:

  • Help define scalable workflows and setup data infrastructure, processes and documentation that will enable data scientists, and analysts to develop deep analyses  
  • Create data products and processes to enable self-service analytics, predictive analytics, content recommendation and personalization in our core product 

What you bring to the table

  • 5+ years of data engineering experience of relevant industry experience 
  • Expertise working with Data Warehousing platforms (AWS RedShift or Snowflake preferred) and data lake / lakehouse architectures
  • Experience with Data Streaming platforms (AWS Kinesis / Firehose preferred) 
  • Demonstrated ability to (creatively) solve complex architectural problems, think about tradeoffs and systems design
  • Effective communication skills and ability to translate deeply technical designs into business appropriate representations as well as analyze business needs and requirements ensuring implementation of data services directly correlates to the strategy and growth of the business
  • Expertise with SQL and programming languages commonly used in data platforms (Python, Spark, etc) 
  • Experience with data pipeline orchestration (e.g., Airflow) and data pipeline integrations (e.g. Airbyte, Stitch) 

Special Process Quality Auditor

  • Responsible for auditing Special Processes at a key Aerospace customer’s manufacturing sites and suppliers.
  • Requires breadth of technical special process / NADCAP (National Aerospace and Defense Contractors Accreditation Program)
  • Knowledge and experience across programs and products to work with our site locations and customers in determining compliance with appropriate special process requirements.  
  • Perform audits per NADCAP / customer requirements using NADCAP and customer specific checklists
  • Document opportunities and findings against noncompliance’s, work with sites to ensure robust corrective actions are completed on time and effective.
  • Experience in auditing the following areas/special processes: Conventional Machining, Chemical Processing, Heat Treat, Welding, Coatings, etc.


​Basic Qualifications (Required Education, Experience, Skills, and Certifications)

 Specific requirements regarding education and experience will prevail.

  • Education: High school diploma with 2 years of experience in special processes or associate degree with 2 years of aerospace quality or special process experience. Exceptions require approval.
  • US citizenship is required for the job.
  • Experience: Technical knowledge/experience must be validated by the Certified Accessor Auditor (CAA) through written assessment, exam, interview, or documented training/experience.
  • Process Training: 40 hours of Quality System training, auditing, and use of Acceptance Checklists (AC).
  • Audit Experience: Complete at least one Special Process training audit under qualified supervision. Prior audit experience may be considered at the discretion of the CAA.

 Finance & Accounting

  • Conduct and support in the creation of webinars as needed
  • Support during Tax Authority audits
  •  Keep up-to-date with tax changes in a select group of countries
  • Actively engage in team training and support the training team
  • Propagate an environment promoting ongoing learning and growth

QUALIFICATIONS FOR THE GLOBAL CORPORATE TAX ADVISORY MANAGER:

  • Minimum of 3+ years of experience in a global tax setting, or at a Big 4/mid-tier accounting/tax/professional services firm
  • Must be CA/CPA or CTA certified or equivalent
  • Organized and goal-driven with the ability to manage multiple projects simultaneously
  • Excellent written and verbal communication skills
  • Self-driven with strong negotiation and influencing abilities
  • Eager to acquire new technical skills
  • Competent in using Microsoft Office suite and other essential IT applications

EDUCATION REQUIREMENTS:

  • Bachelor’s degree in related field is required

Physician Coding Auditor

  • Edits/Denials/Coding – Assists with edits, denials and appeals. Also assists with coding and working holds on an as needed basis
  • Training – Assists with training new and existing staff. Develops all training materials and coding aids for both formal training and use by coders in daily work. Identifies coders to be cross-trained and suggests areas for training improvement. Assists in the implementation and administration of effective systems, processes, and procedures
  • Coordinating – Coordinates the presentation of ongoing professional seminars and materials via audio-conferences, webinars, and other publications. Maintains education records on all staff to include attendance records for all coding related educational activities
  • Resource – Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards. Performs miscellaneous job-related duties as assigned
  • Reporting – Provides reports of audit findings to coding management, individual coders and leadership as needed/requested along with providers that are contracted/employed and outlined in the client SOW (Included Provider verbiage). Assists with the creation of various documents and reports as requested. Immediately provides reports related to compliance risks when requested

Experience We Love:

  • 5+ years of coding experience.
  • 3+ years of auditing experience.
  • Proficiency in multiple EMR’s, encoders, and the Microsoft Office suite.
  • Educated in HIPAA regulations; must maintain strict confidentiality of patient and client information.
  • Consistently achieves quality and productivity standards.
  • Ability to organize and complete work in a timely manner.
  • Ability to read, write and effectively communicate in English.
  • Ability to understand medical/surgical terminology.
  • Above average written and verbal communication skills.
  • Position may require up to 20% travel to client sites.

REMOTE Audit Manager

We are recognized as one of Atlanta’s leading accounting, tax, and consulting firm founded over 17 years ago with 120 Professionals and growing! We specialize in a number of industries including Manufacturing/Distribution, Construction, Technology, Healthcare, Non-Profit, Technology, International, and many more. We have been awarded Best Place to Work for over 10 consecutive years and recognized in Forbes as “America’s Best Tax Firms” in 2021. 

This is a 100% Remote Role! 

Must have 4-5+ Years of Public Accounting Experience (with a CPA firm), at least 1 Year as an Audit Manager, and an Active CPA. In return, we are offering a competitive salary ($100k-$150k), Full Benefits (including Health, Dental, Vision, 401k Match, etc.), Annual Bonuses, Capped Busy Season Hours, Open PTO, and Paid Holidays.

Please apply today or send an email with a copy of your latest resume to [email protected]!

** We are also looking for 100% Remote Audit Seniors, Audit Supervisors, and Senior Audit Managers. Please email your resume to [email protected]! **

What You Need for this Position

– Must have 4-5+ Years of Public Accounting Experience (with a CPA firm) 
– At least 1 Year as an Audit Manager
– Active CPA

Physician Coding Auditor

  • Educating – Assesses the educational needs of coding staff and providers that are contracted/employed and outlined in the client SOW (included Provider Education verbiage) and develops programs or researches educational resources to meet those needs. Assists with Task Force, CDE and quality department related education. Creates presentations, develops learning material, handbook and other educational materials
  • Edits/Denials/Coding – Assists with edits, denials and appeals. Also assists with coding and working holds on an as needed basis
  • Training – Assists with training new and existing staff. Develops all training materials and coding aids for both formal training and use by coders in daily work. Identifies coders to be cross-trained and suggests areas for training improvement. Assists in the implementation and administration of effective systems, processes, and procedures
  • Coordinating – Coordinates the presentation of ongoing professional seminars and materials via audio-conferences, webinars, and other publications. Maintains education records on all staff to include attendance records for all coding related educational activities
  • Resource – Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards. Performs miscellaneous job-related duties as assigned
  • Reporting – Provides reports of audit findings to coding management, individual coders and leadership as needed/requested along with providers that are contracted/employed and outlined in the client SOW (Included Provider verbiage). Assists with the creation of various documents and reports as requested. Immediately provides reports related to compliance risks when requested

Experience We Love:

  • 5+ years of coding experience.
  • 3+ years of auditing experience.
  • Proficiency in multiple EMR’s, encoders, and the Microsoft Office suite.
  • Educated in HIPAA regulations; must maintain strict confidentiality of patient and client information.
  • Consistently achieves quality and productivity standards.
  • Ability to organize and complete work in a timely manner.
  • Ability to read, write and effectively communicate in English.
  • Ability to understand medical/surgical terminology.
  • Above average written and verbal communication skills.

Retail Call Center Government Underwriter

Supervisory Responsibilities:

This job has no supervisory responsibilities

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Appraisal review and tax return analysis skills required
  • Prior credit signing authority a plus
  • Experience with repurchase response and/or rebuttal review and response preparation
  • Secondary market experience a plus
  • Understanding of TILA, RESPA and Predatory Lending
  • Strong analytical and decision making/problem solving skills
  • Possess a keen eye for accuracy, attention to detail and ability to handle a high volume work load
  • Excellent interpersonal, organizational, prioritization and time management skills
  • Proficient in computers including LOS systems, Microsoft Office and Excel. Ability to adapt/ learn/utilize multiple software programs. Experience with paperless environment preferred.
  • Ability to type/use a keyboard with sufficient speed to meet job demands
  • Ability to deliver effective results and to meet deadlines with minimal supervision
  • Self-starter, adapt to a changing environment and have the ability to communicate and work well with Investors and co-workers
  • Possess clear, concise and effective written and oral communication skills
  • Professional demeanor in appearance, interpersonal relations, work ethic and attitude

Education and/or Experience:

  • High School Diploma or GED Required; BA or BS degree preferred
  • Minimum 3 years of current front-line mortgage Underwriting Required

Real Time Analyst

  • Monitor Client Operations KPIs in real-time and take actions to ensure speedy response to customer contacts while creating a high level of visibility on performance for department and executive leadership 
  • Provide regular report-outs on staffing, performance and explanation of drivers impacting service level attainment (i.e. shrinkage, handle time, call volume, etc.) 
  • Monitor agent adherence and intervene where necessary to ensure scheduled activities are followed throughout the day 
  • Identify and provide feedback to relevant team members on improvement opportunities in forecasting, scheduling and operational execution 
  • Adjust schedules proactively to account for recent trends and changes in staffing and requirements 
  • Administer schedule updates in line with business needs for time off, overtime, sickness, adherence exceptions, etc. 
  • Create and update ad hoc reporting as needed to support planning and performance management 
  • Coordinate departmental response during technical outages or force majeure situations affecting service delivery 

Requirements: 

  • Minimum 2 years’ experience in Workforce Management or similar analytical role 
  • Specific qualifications (education level)
  • Bachelor’s degree or equivalent  
  • Intermediate level of expertise with Excel, including ability to use basic formulas and pivot tables for accessible reporting
  • Comfortable with typical contact center and WFM tools including ACD and WFM platforms (ie IEX, Calabrio, Assembled)
  • Basic understanding of Workforce Management, with emphasis in real-time analysis
  • Able to manage multiple priorities on a day-to-day basis in a fast changing contact center environment
  • Flexible and willing to work in dynamic start-up culture where responsibilities may change or grow as the team and processes develop
  • Willing to work a set schedule within a 24/7 operation 

Lead Database Engineer

  • Design and implement high availability and disaster recovery solutions for different databases using AWS services such as Aurora Global Database, Multi-AZ deployments, and DynamoDB Global Tables. 
  • Lead and mentor a team of database administrators by providing technical guidance, support, and training. 
  • Collaborate with cross-functional teams, including developers, DevOps ,data engineers to design and optimize database solutions for various applications and workloads. 
  • Stay up-to-date with database technologies, AWS services, and industry trends to make recommendations for continuous improvement. 
  • Document database configurations, procedures, and troubleshooting guides for knowledge sharing and reference. 

What you will bring: 

  • Minimum of 8 years of experience as a Database Administrator, with expertise in MySQL, MySQL Aurora, and Redshift 
  • In-depth knowledge of database architectures, replication, clustering, and performance optimization techniques for various database systems 
  • Hands-on experience with AWS Cloud services such as RDS, Aurora, Redshift, DynamoDB, EC2, S3, IAM, and CloudWatch 
  • Experience implementing database sharding techniques for horizontal partitioning of data across multiple shards 
  • Strong understanding of database security concepts including authentication, authorization, encryption, and compliance 
  • Excellent troubleshooting skills with the ability to diagnose and resolve complex database issues 
  • Experience leading and mentoring a team of DBAs 
  • Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams 

Digital Marketing Specialist

HOW YOU WILL MAKE AN IMPACT

This individual is responsible for digital campaign execution support and high-quality service to our clients.

  • Collaborate in the planning and execution of digital and integrated marketing programs
  • Update promotional content on client websites
  • Assist in creation of HTML emails for both trade and consumer distribution
  • Assist in reporting digital campaign activity
  • Additional responsibilities as assigned

WHAT YOU BRING

  • Prior experience with email marketing and HTML
  • Excellent verbal and written communication skills
  • Sound understanding of digital marketing techniques and terminology
  • Ability to effectively interact at all levels of the organization
  • Must be organized and quick thinking
  • Ability to multi-task effectively
  • Experience with some or all of the tools listed below. This list is representative of the tools in our environment today, but this list will change and grow:
  • Social Media Marketing Tools
  • Microsoft Office Suite (including proficiency in use of Word, Excel and PowerPoint)
  • Adobe Photoshop/InDesign/Illustrator/Dreamweaver
  • Salesforce Marketing Cloud
  • 1-3 years of experience in a digital marketing or ecommerce role
  • Degree in Marketing or Business Communications or equivalent work experience preferred

Staff Accountant

Our client, a professional coaching and training company, is seeking a Staff Accountant to join their team! This role will be fully remote with the ideal candidate able to work East coast hours. This role will be responsible for the following:

  • COGS recognition
  • Accounts payable check runs
  • Calculating commissions
  • Creating and reviewing journal entries as needed
  • Assist with annual audit
  • Month-end duties
  • Account reconciliations
  • Projects as needed

Qualifications:

  • Bachelors degree preferred
  • 2+ years of GL experience
  • Understanding of GAAP accounting
  • Advanced excel skills
  • NetSuite experience is a plus!

Remote Tax Senior

Key Responsibilities:

  • Prepare and review federal, state, and local tax returns for individuals, partnerships, and corporations.
  • Research and resolve complex tax issues
  • Review and analyze financial statements for tax compliance
  • Assist with preparing tax projections and estimates
  • Provide technical advice on tax matters to clients
  • Communicate with clients regarding tax issues
  • Comply with federal, state and local tax regulations
  • Ensure compliance with all applicable regulations
  • Stay current on changes in tax laws and regulations

Qualifications:

  • Bachelor’s degree in Accounting or related field
  • At least 5 years of experience in a tax or accounting role
  • CPA or other professional certification is preferred
  • Knowledge of federal, state, and local tax laws
  • Excellent communication skills
  • Strong attention to detail
  • Proficiency with tax preparation software
  • Ability to work independently and manage multiple tasks
  • Knowledge of QuickBooks and other accounting software

Project and Change Management

As a Specialist – Project Take Off, you will be responsible for supporting projects from time of quote through final closing. This will include material quotations from customer inquiries, plans and specifications. You may visit customer sites when necessary to better understand the process and may be involved before the project goes out for quotations and therefore giving us a better chance of winning and at a higher margin.

Responsibilities:

  • Provides technical and new product expertise to support existing branches and customers.
  • Provides new branches and customers a trusted advisor to electrical interconnection and product selection. 
  • Serves as primary technical point of contact for assigned projects or customers, as identified from field business development resources.
  • Builds strong customer relationships and establishes trust with key contacts resulting in increased sales.
  • Works with sales team to enable sales with technical expertise.  Coordinates “Bill of Materials” for sales team. Including Material Take Offs, verifying customer specs, and crossing products to available material.

Qualifications:

  • High School Degree or equivalent required; Bachelor’s degree preferred.
  • Five years of design experience required.
  • Customer facing sales experience required.
  • Technical or Sales presentation experience is preferred.
  • Microsoft Office Suite proficiency.
  • Excellent written and verbal communication skills.
  • Strong problem solving capability.
  • Ability to manage multiple concurrent initiatives; multitasking.
  • Organizational skills.

Project Manager

  • Identify and address areas of concern regarding potential risk surrounding project, project logistical issues, budget, and scope.
  • Coordinate and track all Vendor Request For Proposals (“RFPs”)
  • Interact and negotiate with contractors and subcontractors.
  • Prepare/update project status reports, process invoices, update tracking reports, and maintain files for due diligence and financials.
  • Actively track each aspect of project performance against schedules and critical path.
  • Coordinate the activities of sub-contractors and the relocation of technical functions.
  • Demonstrate a proactive focus on meeting client and project requirements, in a timely and cost effective manner.
  • Assist the Local Project Development Services team in meeting Adjusted Gross Margin (“AGM”) targets on a Regional and National level, as determined on a yearly basis by the Management Executive Committee.
  • Demonstrate proficiency in the use and application of all Project Development Services technology, as required for assigned projects.

Desired experience and technical skills  

Required

  • Minimum of 3 to 5 years of relevant work experience – or a combination of relevant work experience, education, or an equivalent Military experience
  • Ability to prepare and track budgets
  • Understanding of technical requirements for a business relocation, construction, and renovation projects
  • Experience managing multiple projects at different phases to ensure key dates and budgets are met
  • Able to adapt and prioritize meeting deadlines in a fast-paced team or an independent environment
  • Outstanding interpersonal and communication skills (verbal and written) with the ability to successfully communicate with architects, contractors, client’s representatives, and team members
  • Proficiency with Microsoft Office Suite

Controller, Private Equity

  • Key contributor to building our PE practice nationally.  You have developed key relationships and positioned SA to be successful in this vertical market.
  • Participating in the operational leadership team providing value beyond your vertical expertise to support the overall growth of SA.
  • Being regarded by your colleagues as a “go to” resource within SA and are sought out for your expertise and advice.
  • Demonstrating adaptability, curiosity, and a detail-oriented approach.

 QUALITY ATTRIBUTES:

  • Coachable / Adaptability: Clients can vary widely and the ability to adapt to different organizational cultures, team dynamics, and service needs is crucial. 
  • Curiosity / Continuous Learner: A willingness to embrace continuous learning and stay updated on industry trends, methodologies, and organizations’ goals. Ability to receive feedback and improve.
  • Listener: Be able to build and maintain positive client relationships by active listening, empathy, and the ability to understand and address client needs.
  • Industry Expertise: Maintaining and growing expertise in the private equity industry and understanding industry-specific dynamics, challenges, and trends.
  • Close Deals: The ability to influence and engage with clients to adopt recommended strategies and solutions as well as overcome objections to win the deal.
  • Detail-Oriented: Leverage tools and resources to track relationships and opportunities to enable accurate and timely reporting and follow up.

QUALIFICATIONS, EDUCATION, EXPERIENCE:

  • Minimum of 7-10 years of accounting experience focused on mergers and acquisitions experience with increasing responsibility.
  • Bachelor’s Degree with emphasis in Finance, Accounting, Statistics, Mathematics, or Economics from an accredited college or university.
  • CFA, CPA, and/or MBA or Masters in Finance preferred.
  • Proficiency in G-Suite, Zoom, Microsoft Office Suite, and other accounting enablement tools required (ERP systems and accounting systems).
  • Strong PowerPoint skills

Accounts Receivable Specialist

  • Managing day-to-day collections operations
  • Implement effective cash collection strategies to reduce Days Sales Outstanding (DSO). Work closely with customers to resolve payment issues and ensure timely receivables

Customer Relationship:

  • Maintain positive relationships with customers through clear communication and support
  • Address customer inquiries related to billing and payments promptly

Reporting:

  • Generate regular reports on accounts receivable status, aging, and cash collections
  • Provide insights to management on receivables performance
  • Perform timely and precise account reconciliation

Process Optimization:

  • Continuously improve and streamline accounts receivable processes for efficiency
  • Collaborate with cross-functional teams to enhance overall financial workflows

Qualifications:

  • Proven experience in accounts receivable within SaaS or Marketplace environments
  • Knowledge of relevant accounting principles and regulations
  • Strong analytical and problem-solving skills
  • Ability to analyse large sets of information
  • Excellent communication and interpersonal abilities
  • Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough
  • Bachelor’s degree in Finance, Accounting, or related field

Payment and Collection Specialist

About The Role: 

Paytient is seeking our first Payment Specialist to join our growing team! In this role, you will support the growth of Paytient by owning areas of the accounts receivable/collections process, ultimately contributing to the company’s financial health. Your day-to-day will involve assisting Paytients with billing questions, reaching out to Paytients with past due accounts to collect payments, and getting them established on payment plans.

Our “remote with roots” model allows us to work where we thrive and gather as needed, often in our home office in Columbia, Missouri. This role can be performed from anywhere in the continental U.S., with the exception of Montana. 

What You’ll Do: 

  • Communicate with customers via email and outbound phone communication and maintain follow up responses
  • Manage customer accounts, receiving and accurately posting payments
  • Inform customers about the status of their accounts in a timely manner
  • Collect payments from customers to bring overdue accounts current
  • Maintain accurate records and reporting
  • Investigate billing-related questions and work directly with customers to resolve any issues
  • Support other departments with questions about customer accounts and billing

What You’ll Bring: 

  • Strong phone skills and comfort making a high-volume of outbound and inbound calls to members
  • 1-2 years of success working in a billing or call center
  • Familiarity with debt collections regulations and processes 
  • Intermediate understanding of credit and collections systems and procedures.
  • Strong verbal and written communication skill
  • Collaborative spirit in working with a team
  • Strong skills working in CRM platforms
  • Openness to feedback for growth and learning opportunities
  • Willingness to ask for help (though you usually seek out the answer yourself)

Accounts Receivable Analyst

Our client, an industry leader in pharmaceutical distribution, is looking to hire a Accounts Receivable Analyst for a 6 to 12 month opportunity.  The Accounts Receivable Analyst will be responsible for the collection, management, and resolution of outstanding invoices from past due accounts.  Will interface with sales support, customer service and accounts receivable in reconciling accounts.  Position is 100% Remote but must live in the Irving, TX, Cary, NC or Nashville, TN area.   Qualifications:

  • Bachelors preferred or Associates in accounting, finance or related field
  • Revenue cycle experience preferred
  • Excellent critical thinking and advanced techinical skills
  • Knowledge of AR, Credit, and Collections
  • Use of good judgment within defined policies and practices
  • Ability to interact with customers via phone, email, etc.
  • Intermediate to Advanced skills in Excel & Outlook
  • Excellent verbal and written communication skills
  • Accounting and reconciliation skills
  • SAP experience a plus

Insurance Billing/Collections Assistant II

  • Process claims identified for appeals with appropriate documentation.
  • Performs appeals follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
  • Handles appeals and associated adjustments and charge corrections.
  • Makes appeals follow-up calls to insurance companies to ensure timely processing of appeals.
  • Reviews remittance advices for rejection and accuracy of payment amounts.
  • Verifies accuracy and completeness of charge tickets, monitors attachments for appeals to obtain maximum reimbursements.
  • Consistently meets the Quality Assurance (QA) standard as established within the department. Consistently meets the productivity and efficiency standards of working a set amount of appeals a day and follows best practices for one-touch resolution as established within the department. Acts as liaison between appeals/billing staff and the supervisor with finding resolutions to billing matters.
  • Responds to questions and requests from insurance companies.
  • Supports customer service unit in answering billing and appeals questions.
  • Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Working Conditions

This position works remotely; however, occasional onsite presence may be required.

Preferred Qualifications

  • Two years of college or business school.
  • Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.
  • Advanced knowledge of insurance policies, plans, and appeals process strongly preferred.

Home Infusion Patient Accounts Specialist

The Patient Account Specialist is responsible for the billing and collection activities for Soleo Health’s Patient Accounts Receivable. The Patient Account Specialist will work with branch Intake and Reimbursement teams to manage the Patient Accounts Receivable including balances for copay/deductibles, Soleo Assistance, self-pay patients and manufacturer co-payment programs. Responsibilities include:

  • Review billing statements for patient balances remaining after third party payments have been received and posted and Generate and distribute Patient Collection Reports to the field identifying delinquent patient accounts
  • Communicates with patients regarding overdue balances, billing concerns and/or payment arrangements
  • Monitor Soleo’s collection agency portal and provide requested information as needed
  • Prepare necessary adjustments to patient balances after all collection efforts have been exhausted
  • Reviews Soleo Assistance Applications for final approval or denial
  • Create and submit manufacturer co-payment claims in a timely manner
  • Manage the Mfg Co Pay A/R for prompt collections
  • Maintain positive relationships with Mfg Co-Pay Programs
  • Create patient invoices for missing pumps as identified by the Pump Management Team and tracks them through the collections process
  • Research and prepare patient refund requests when necessary
  • Researches patient correspondence and return mail
  • Documents notes in a clear and concise fashion in Company software system
  • Identifies issues/trends and escalates to Manager when assistance is needed
  • Provides exceptional customer service to internal and external customers
  • Ensures compliance with federal, state, and local governments, third party contracts and company policies

Schedule:

  •  M-F 830-5p

Requirements

  • Knowledge of home infusion therapy billing practices required
  • High School Diploma or GED required
  • Medical and Billing Collections experience: 1 year
  • Knowledge of HCPC-coding and medical terminology
  • Excellent math and writing skills
  • Experience providing customer service to internal and external customers
  • Excel and Outlook experience required
  • CPR+ system experience preferred

Data Entry Specialist

Accepting applications until: April 30, 2024 at 11:59 PM CST
Location: Fairfax, VA 22031
Pay Rate: $24.03 – $33.65 Hourly
Job Status: Full-Time
Work Shift: 8:00 AM – 5:00 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Status: Accepting Applications
Position Description
Under the direction and supervision of the Director of Data Management, this position is responsible for performing all data entry functions as they relate to the completion of case report forms, by entering study data collected by the research team into the Electronic Data Capture (EDC) system. Data entry personnel will also resolve all data queries. The position works closely with the research coordinators in support of all ongoing clinical studies.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Oversee and manage the data entry from the source document to the case report form (CRF)
Reviews patient records for completeness and accuracy
Coordinates and schedules monitor(s) visits.
Meets with sponsor/monitors to review data entry. Provides support and information to monitors as necessary and as directed by supervisor(s).
Timely resolution of data queries promptly to insure completeness of CRFs.
Complies with all applicable regulations, guidelines and procedures pertaining to data loading, EDC and clinical research
Identifies lab facilities used for studies so that lab certifications can be requested for study files.
Assures that data entry remains current for all studies per SOP.
Reviews and utilizes protocols as guides for study activities.
Communicates as needed with accounts receivable staff regarding submitted data.
Attends meetings and briefings regarding clinical studies as required.
Ability to assist in the guidance and training of less experienced staff.
Ability to maintain a positive attitude with the research team.
Maintain professional demeanor with sponsors, monitors and auditors.
Remains current with all required training.
Performs other duties as assigned.
KNOWLEDGE AND SKILLS:
Working knowledge of clinical research Electronic Data Capture (EDC) systems.
Excellent interpersonal skills to deal effectively with research personnel.
Knowledge of medical terminology.
Knowledge of ICH GCP, FDA, OHRP, OSHA and HIPAA guidelines pertaining to clinical research.
Excellent organizational skills to independently manage work flow.
Ability to prioritize quickly and appropriately with minimal guidance.
Ability to multi-task.
Ability to work independently and function as part of a team.
Ability to react calmly in emergent situations.
Clear and concise verbal and written communications.

Marketing Assistant

RentReporters.com is looking to expand its marketing team by hiring a Marketing Assistant. RentReporters assists individuals by confirming and reporting their rent payments to Equifax and TransUnion, thus allowing so many more people to improve their credit based upon their rental history.

As a Marketing Assistant You Will:

Collaborate with the marketing manager and internal teams on marketing strategy.
Help execute and manage email campaigns.
Help execute and manage social media campaigns.
Create content for blogs, emails, social media, website, and video scripts.
Manage social media channels such as responding to comments and scheduling content.
Assist with gathering testimonials from happy customers.
Help maintain customer and prospect database.
Provide administrative support.
Prepare and analyze reports for marketing campaigns and channels.
Requirements:

Effective written and verbal communication skills.
Attention to detail.
Ability to work effectively in a remote environment.
Experience using computers for a variety of tasks.
Demonstrated competency in Google Business Suite tools.
Good organization skills.
Relevant job, internship, or educational experience.
These skills and experience are a plus:

Experience or interest in SEO, social media, email marketing.
Experience in Salesforce, Pardot, Hubspot or other CRMs and marketing tools.
Experience with personal finance tools.
Experience or knowledge of the credit industry.
Compensation and Benefits

$19.00 – $22.00 per hour

Benefits: 401(k), Dental insurance, Flexible spending account, Health insurance, Paid time off, Vision insurance

Field Operations Analyst-Remote

  • Generate and maintain reports to track operational effectiveness and analyze results against targets
  • Engage adjacent teams to provide informed and coherent suggestions for operational course correction based on data analysis
  • Project required contractor, vendor, and internal resource capacity based on business goals
  • Collaborate with adjacent RFP stakeholders to develop unified requirements for engaging bidders
  • Analyze bidder proposals and provide actionable recommendations to cross-functional stakeholders
  • Remain current with ROI requirements and historical energy performance of the Budderfly customer base to ensure recommendations prioritize performance
  • Other job-related duties may be assigned


Required Skills and Experience:

  • Bachelor’s degree in Engineering, Construction Management, Business Analytics, or related field
  • 2-5 years of experience in a data analysis or project management role informing business decisions
  • Superior critical thinking and problem solving skills
  • Excellent written and verbal communication skills
  • Robust organization skills including attention to detail and an ability to multitask in a fast-paced environment
  • Exceptional Excel, Powerpoint, and Microsoft Office skills and ability to learn new software programs

Desired Skills and Experience:

  • Proven understanding of field operations within the construction or ESCO industry

Associate Collections Representative

The Associate Collections Representative is responsible for insurance premium collections. Positions in this function contact customers to determine reason for payment delinquency, negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handling of unresolved inquiries/issues, and responsible for developing, implementing, maintaining and managing organization policies on collection practices. May work with outside legal counsel and/or outside agencies in more complex collection cases.

This position is full-time (40 hours/week) Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of paid training. The hours during training will be 8:00am to 5:00pm CST.  

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Receive and review all correspondence daily from the home office.
  • Follow up on assigned insurance accounts.
  • Assist all hospital employees with any needs that arise.
  • Make outgoing insurance calls on Ingram accounts.
  • Act as an on-site liaison between Ingram and Associates and the hospital; Notify Management of any issues or concerns that may arise.
  • Our ideal candidate is an adept communicator; deadline oriented, and self-motivated, with excellent follow-up and customer service skills. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED
  • 1+ years of customer service experience 
  • 6+ months of experience working with client/customer data in support of managing projects.
  • Basic Proficiency with Windows PC applications and experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
  • Ability to work our normal business hours of 8:00am – 5:00pm CST, Monday – Friday, including the flexibility to work occasional overtime given the business need
  • Must be 18 years of age or older

Business Writer (Freelance)

  • Working from anywhere. This position is fully freelance.
  • Getting consistent work. We provide the clients, and you provide the content. And the projects are guaranteed to keep coming.
  • Earning as much as you want. As long as you’re delivering quality content, who are we to slow you down? Our projects are paid at US$0.10 per word.
  • Becoming part of a larger community. Does freelancing sometimes feel like it’s just you against the world? At Compose.ly, you’ll work with a team to ensure every project goes smoothly.
  • Having dedicated a Community Coordinator. They’ll help you navigate client communication so you can focus on what you do best.

This Role Is for You if You…

  • Can write about the leading industry concepts for audiences with field knowledge and laypeople
  • Are an excellent self-editor
  • Are familiar with SEO
  • Are detail-oriented and take pride in your work
  • Are accountable for the work you do
  • Are always looking for ways to improve
  • Are even-tempered and don’t buckle under pressure
  • Have strong organizational and time management skills

Responsibilities

You’ll be responsible for crafting professional content, which may include blog posts, white papers, landing pages, and more. You’ll also be required to:

  • Ensure that your content conforms to SEO best practices and is engaging, accurate, and follows project guidelines
  • Make requested revisions as necessary
  • Efficiently organize and track your projects to meet deadlines

Skills and Qualifications

  • A bachelor’s degree or higher
  • 1+ years of experience writing business (esp. HR and/or Furniture) content
  • Intimate familiarity with English
  • Knowledge of SEO in content creation and current SEO best practices

Grading Assistant

Qualifications for the Grading Assistant:

  • This position is fully online/remote.
  • Minimum completed Bachelor’s degree from accredited institution on date of submitted application.
  • Must have sufficient courses in Biomedical Engineering as well as having received a grade of B or higher in these courses.

Responsibilities as Grading Assistant:

  • Assist with grading as needed by Instructor  
  • Observes students’ performance and address any concerns with the instructor
  • Keep in communication with your assigned instructor on a regular basis.
  • Stay updated and prepared for the classroom agenda and material.
  • May help with course material prep, grading and lecturing. 
  • Assists instruction with in-class activities, including proctoring examinations.
  • Observes students’ performance, and records relevant data to aid instructor in assessing progress
  • Assists with grading assignments
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Remote – LTC Pharmacy Order Entry

This position will enter prescription orders and other patient information in an efficient, productive and accurate manner.

  • Contact physician’s office as needed for refill authorization.
  • Contact client for verification of orders as needed.
  • Prepare audit sheets.
  • Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

  • High School diploma or general education degree (GED).
  • Must currently live in a state Symbria Rx Services is licensed in  ***AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI***
  • Long-term care pharmacy data entry experience required.:
  • Frameworks and DocuTraks experience required.

Accountant Assistant

  • Assist in tracking and categorizing expenses, including troubleshooting in Unanet, Fearless’ ERP.
  • Utilize accounting and payroll software (Unanet and Paylocity) effectively.

Payroll: 

  • Process payment of payroll.
  • Collect and verify timekeeping information from employees.
  • Update payroll records with relevant tax withholdings, direct deposit, and other payroll-related data changes.
  • Prepare and submit payroll tax reports as required.
  • Maintain accurate and organized payroll records.

Customer Service:

  • Supporting Fearless team members with questions about expense reimbursement, timesheets, and other items managed in Unanet. 
  • Support the Unanet help desk service by responding to and resolving team members’ questions.

Essential Skills and Experience 

Must-Have Skills

  • 3-5 years of directly related experience.
  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Proven experience as a Payroll Clerk or in a similar role.
  • Knowledge of payroll processes, tax regulations, and relevant software.
  • Strong proficiency in data entry and attention to detail.
  • Knowledge of basic accounting principles and practices.
  • Familiarity with accounting software, Microsoft Excel, and/or Google Sheets.
  • Strong attention to detail and accuracy in data entry.
  • Strong communication, multitasking, and organizational skills. 
  • Ability to handle sensitive and confidential information with discretion.
  • Experience processing payroll for 25 employees or greater. 
  • Skilled experience in spreadsheet analysis utilizing Google Sheets and/or Microsoft Excel. 
  • Experience with accounts payable. 

Customer Service and Administrative Assistant

  • Provide outstanding customer service through phone, email, and chat to address inquiries and resolve issues effectively.
  • Assist in onboarding new customers and help them get started with our SaaS products.
  • Manage customer accounts, ensuring accurate and up-to-date information.
  • Maintain documentation, records, and files related to customer interactions.
  • Collaborate with our technical team to escalate and resolve technical issues.
  • Assist in creating and updating customer support materials, including FAQs and tutorials.
  • Coordinate administrative tasks, such as scheduling meetings, managing calendars, and work on special projects as needed.
  • Assist in data entry, invoicing, and maintaining financial records.
  • Support other teams as needed with various administrative and customer-related tasks.

Qualifications:

  • Excellent communication skills, both written and verbal.
  • Strong organizational skills with a keen eye for detail.
  • A customer-centric mindset and a passion for delivering exceptional service.
  • Proficiency in office software, including Microsoft Office and Google Workspace.
  • Previous experience in customer service or administrative roles is a plus.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • An understanding of SaaS and technology is a bonus.

Lead PLADS Business Systems Analyst

Salary Range: $55,000 – $140,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. This role is remote. This means you will be expected to work from your home, within the continental US. There may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations

What does it take to be successful in this role?

Group and/or Individual Disability and Absence Management Insurance Industry experience
Experience working in an Agile team
Strong Analytical Problem-Solving skills
Attention to detail and results oriented, with a strong customer focus
Ability to work as part of a team and independently
Problem-solving and technical communication skills
Ability to prioritize workload to meet tight deadlines
Experience with ClaimVantage (preferred)
Experience with requirements management tools and techniques, such as UML Class/Sequence Diagrams, Use Cases, Story-boarding, Scrum, Atlassian Tools Suite – Jira and Confluence
Experience using data query tools to perform data analysis, profiling and validation
Strong written and verbal communication skills
Experience in Life, Absence and Disability Insurance

Education & Experience Required

Bachelor’s Degree in Computer Science, Information Systems, Business Admin, or a related field
Six or more years’ experience in a Business Analysis function
Demonstrated experience in developing projects across all phases of the project life cycle; demonstrated experience in developing functional specifications, , user interface designs/wireframes
Knowledge of how systems support business operations, collection of technical requirements, and modeling concepts
Experience in working simultaneously with technical IT resources and non-technical business resources and users
Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
Group Life/Absence/Disability (LAD) industry experience highly preferred
Or an equivalent combination of education and experience

Principal Duties & Responsibilities

Leads all Business Systems Analyst activities and strategies within their team, guiding more junior Business Systems Analysts
Engages with representatives from multiple business and/or IT units to develop user requirements for enhancements to the system
Analyzes and understands business processes and end user needs to effectively prioritize, triage, recreate and analyze system issues to determine root cause and provide solution recommendations
Effectively communicates complex technical concepts and topics to a broad audience
Creates appropriate documentation for project deliverables, such as use cases, cost benefit analysis, test plans, process flows, training and communication plans as needed to support the successful launch of solutions
Assists in the coordination of testing partnering with our QA team
Provides Peer Reviews on work from within the team
Understands the work across teams to identify potential conflicts
Serves as a self-accountable team member to prioritize and function in environments with competing and alternating priorities, with a constant focus on delivery
Continually refines business acumen and establishes domain / industry vertical expertise
Performs other related duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $55,000 to $140,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Workplace Accommodation Spec

Salary Range: $40,000 – $95,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations

What does it take to be successful in this role?

  • Familiarity with disability claims and concepts related to workplace accommodation administration.
  • Public Speaking/presentation skills
  • Good understanding of medical terminology/pathology/anatomy
  • Articulate verbal and writing skills, decision making, meeting deadlines, working with confidential information
  • Moderate skills with Microsoft Office and other software applications
  • Customer service skills
  • Stress tolerance
  • Math skills
  • Ability to multi-task and prioritize
  • Have a high level of attention to detail
  • Works well under pressure
  • Confidence to make claim decisions
  • Results-driven
  • High attention to departmental/company procedures/practices

Education & Experience Required

High School Diploma or equivalent
Two plus years of ADA, STD, LOA, workplace accommodation or relevant experience
Demonstrated proficiency in product specific areas of STD, LTD or AM as well as federal and state regulations governing these products and services
Must have or be willing to participate in training to become certified in ADA or workplace accommodation services.
Must agree to complete ADA or workplace accommodation related certification(s), as outlined and required by current departmental policy, within 18 months of hire.
Or an equivalent combination of education and experience

Education & Experience Preferred

Bachelor’s Degree In healthcare or a related field

Principal Duties & Responsibilities

  • Conducts timely, accurate, and customer-focused workplace accommodation assessments; obtains relevant clinical, vocational, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents.
  • Engages in interactive process with employee, reviews accommodation request holistically, in adherence to all applicable laws. Maintains timely communication with customer, provides customer with accurate, detailed, and thorough review enabling the customer to render a timely accommodation decision without delays.
  • Serves as subject matter expert in ADA, PWFA, and other applicable laws as it relates to workplace accommodations; represent workplace accommodation team internally and externally as an expert in the field.
  • Acts as a guide and mentor for internal and external partners, answering questions and addressing concerns; works with members and clients on at-work options under the ADA, PWFA, and other applicable laws; participates as needed in client discussions about workplace accommodation offerings
  • Documents the claims system in an accurate and comprehensive manner; remains in full compliance with regulatory requirements. Demonstrates an above average level of proficiency in product and claims administration techniques; remains fully compliant with operational standards; meets or exceeds claims team operational metrics
  • Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant’s and employer’s trust and confidence; anticipates customer’s needs and takes action as appropriate
  • Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence.
  • Assists in training and mentoring of new staff; stays abreast of industry trends.
  • Performs other related duties as required.

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $40,000 to $95,000.

Report Processor

JOB ID:4613
PAY RATE RANGE:$24/hr – $32/hr
CITY:Cincinnati
STATE:OH
DURATION:03/10/2024 – 07/10/2024
JOB TYPE:Contract
JOB DESCRIPTION:
Report Processor

Pay: $24-$32/hour (W2)

Duration: ASAP to 6/28/24 (Extension Possible)

Location: Fully Remote

Number of Openings: 2

Our large public accounting firm client is seeking a Report Processor to assist audit teams, during the current audit busy season, with the production of audit reports across the firm.

The Report Processor is responsible for proofing, editing, and formatting audit and attest reports for various types of clients, and will work with audit teams across the U.S. from a centralized, remote, location.

Ideal individuals will have strong writing, proofing, and editing skills. Individuals should have a high attention to detail, and the ability to quickly transition from one assignment to the next. This individual should also have strong skills in MS Word applications, including an understanding of shortcuts, formatting, and copy-editing tools, and intermediate Excel editing skills.

Key areas of focus include, but may not be limited to:

Formatting audit reports to conform with regulatory and firm standards.
Authoring of various sections of the audit report
Reviewing and proofing of audit reports
Participating in a robust quality control process to ensure the accuracy of audit reports
Responsibilities:

Document Processing
Prepare audit reports, including formatting, checking data, and printing and binding.
Copy edits audit reports for spelling, grammar, punctuation, and tense.
Collaborate with audit teams to produce customizations and unique modifications to audit reports.
Ensure audit documents are of high quality, meet consistency standards, and are error-free.
Requirements:

Associate degree preferred or equivalent work experience.
2+ years of relevant experience
Proficiency in Microsoft Office Suite
Excellent, proactive customer service skills
Highly attentive to detail and organized.
Effective time management skills to meet deadlines.
Ability to work in a team and self-directed.
Ability to handle confidential information.
Ability to anticipate and manage ambiguity and change.
Excellent communication skills, both verbal and written
Self-motivated and have the capacity to take on additional responsibilities as needed.

PCFA #LI-REMOTE

About PeopleCaddie

PeopleCaddie is a digital talent marketplace focused exclusively on contract opportunities for highly skilled business professionals. Our talent cloud utilizes proprietary data and technology to help contractors find attractive job opportunities through PeopleCaddie’s user-friendly mobile app while enjoying unparalleled visibility in pay rates and application status.

With an established array of clients nationwide, including Fortune 500 companies spanning multiple industries, PeopleCaddie has quickly become one of the fastest-growing talent clouds.

Trust & Safety Specialist

Step into a new era of innovation and legacy with Clutter. We’re thrilled to join forces with Iron Mountain, a bold move that pushes storage solutions to new horizons. By teaming up, we’re rewriting storage norms, merging our future-focused mindset with Iron Mountain’s industry expertise. Join us to be a part of the global storage revolution.

Clutter is your ultimate destination for moving and storage. Our cutting-edge technology offers the most affordable, flexible, and dependable service nationwide. With our seamless logistics platform, we’re disrupting the $60B/year self-storage and moving industries.

Our mission is simple: to make lives more convenient, letting you enjoy what you love. We’re devoted to stress-free, affordable services, achieved through exceptional people, smart tech, and pristine spaces.

Driven by convenience, security, and flexibility, we’re not just archiving documents – we’re crafting personalized storage experiences. Our goal is to simplify lives and protect what truly matters. Stay updated on our innovations, unique insights, and the chance to reshape storage standards. Experience a career that blends innovation and legacy – welcome to Clutter, now seamlessly integrated with Iron Mountain.

Embark on a transformative journey where challenges fuel opportunities, change is constant, and together, we redefine storage’s core.

ABOUT THE ROLE

Our Trust & Safety Specialists are analytic, passionate about resolving complex issues and operate well under pressure. This team is responsible for resolving all customer claims, escalated disputes, and social media risk with accuracy and professionalism. Trust & Safety Specialists will utilize all forms of communication to resolve customer claims & concerns. We are looking for a detail-oriented Trust & Safety Specialist to join this collaborative, fully-remote team. This is an hourly position that may require overtime, depending on the needs of the business. This fully remote position reports to the Trust & Safety Supervisor.

ABOUT THE OPPORTUNITY

$24.00 per hour starting pay

Schedules – Five 8.5 hour (.5 unpaid lunch) shifts per week. Shift start times vary from 5:00am to 9:00am PST. The team operates 7 days a week, weekend shifts are typical and overtime may be required depending on business need. Shift start times and days of the week are scheduled based upon business need.

Competitive vacation, uniform sick, and holiday time-off policy

Health Benefits for you and your family (Medical, Dental, and Vision)

Equipment – A Mac laptop and headset for work use

Flexibility to work remotely from any of the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MN, MO, NB, ND, NJ, NV, NY, OH, OK, OR, PA, SD, TN, TX, VA, WA, WI

RESPONSIBILITIES

Provide support throughout the claims process and own monetary compensation escalations via phone or email

Investigate and evaluate customer damage/lost Item claims and provide 100% accurate claim settlements

Investigate and evaluate customer issue claims and provide resolutions that balance profitability, risk mitigation, and the customer experience

Build rapport and demonstrate empathy in all customer interactions.

Monitor Clutter’s social media presence, moderate comments and provide support for customers who post on Yelp, Twitter, Instagram, GMB, BBB, Consumer Affairs, T.P. & GroupOn

Address and respond to Customer Debit & Credit Disputes

Mitigate risk via inbound call transfers from the Clutter Customer Experience Team

Completion of paid training in the first week of employment is a requirement

THE IDEAL CANDIDATE

Bachelor’s or Associate’s degree

Availability to work on weekends required

1 year of experience in claims or trust & safety (preferred – not required)

Passion for technology and respect for the process

Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations

Strong communicator who enjoys building rapport with customers and resolving complaints

Experience or understanding of how to work and collaborate with a remote, distributed team

WHAT’S IN IT FOR YOU?

Be part of an ever evolving global organization focused on transformation

Have a support system where you have a safe place to voice your opinion and share feedback

Open space to be creative, strategize, brainstorm, and plan for the future success of IRM

Global connectivity to learn from 27,000+ teammates across 63 countries

Be part of a winning team who embrace diversity, inclusion, and our differences

Clutter, now an Iron Mountain company, is committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work. We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling. Come join us.

Reasonably expected salary range: $46,100.00 – $57,600.00

Category: Customer Support

Clutter

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0071221

Remote Internet Search Quality Rater – English (United States)

OVERVIEW

Welocalize is seeking English speakers to help support our client’s project as an internet Search Quality Rater. In this remote position, you will answer different types of theoretical questions with true/false answers. There are also simple quality tasks that are more true/false queries, as well as needs met tasks that you rate on a sliding scale.

Please click here for a short demo of these types of tasks: What Does a Search Quality Rater Do? (youtube.com)

The main goal for this project is to develop and augment AI data.

In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)

Project Details

Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.

This work is based on project needs. Weekly hours may vary.

Benefits:
Paid Sick Time
Employee Assistance Program

Following eligibility requirements:
Medical Insurance
Dental Insurance
Vision Insurance
HSA
Voluntary Life Insurance
Accident, Critical Illness,Hospital Indemnity Insurance
401(k) Retirement Plan

PLEASE NOTE: We are currently hiring in Arizona, Connecticut, Florida, Georgia, Illinois (but NOT Chicago), Maine, Maryland, Minnesota, New Jersey, New Mexico, Ohio, Pennsylvania, Texas, Virginia, Wisconsin, California, New York, and Oregon.

Requirements
Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.

If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.

Data Entry Associate

Company Overview: Our client is a Fortune 500 Financial Services Company renowned for its excellence and innovation in the industry. We are currently seeking individuals eager to embark on a professional journey within a corporate environment. This is a remarkable opportunity to immerse yourself in the corporate culture and service lines of a leading organization through an extensive paid training program.

Position: Data Entry Associate

Job Description: As a member of our Process Management team within the group insurance sector, you will be integral to our operations. Daily tasks encompass a wide range of transaction types, involving meticulous attention to detail and adherence to established processes. Below are key responsibilities:
Manage a variety of transaction types (totaling 31) within the Customer Communications Unit Que, Settlement Options Team, Money Out Team, Premium Team, Electronic Funds Transfer (EFTs) Team, and Renewal Statements Team.
Handle tasks such as creating value quotes, processing policy status letters, updating beneficiaries, and managing settlement options.
Review referrals and ensure all data is in good order for processing, occasionally requiring outreach to other departments for escalated cases.
Assist with premium management, including processing changes, suspending premiums, and managing tax withholdings.
Utilize Salesforce for transactions and ensure all work is pulled from the platform.
Requirements:
Professional Demeanor: Demonstrate patience, composure, and a client service attitude.
Problem-Solving and Decision-Making Skills.
Salesforce and life insurance experience are advantageous.
Ability to follow processes and identify areas for improvement.
Initiative: Display a self-starting behavior and willingness to assist others.
Excellent Communication Skills: Communicate effectively both written and verbal, tailoring communications to the audience.
Patience: Navigate a large corporate environment without constant support.
Multi-tasking: Manage multiple responsibilities efficiently.
Ambition to Succeed and Strong People Skills.
Outstanding Customer Service.
Basic computer skills, including Word, Excel, Outlook, Teams, etc.
Basic troubleshooting abilities (e.g., internet connectivity issues).
Benefits:
Competitive compensation package.
Comprehensive benefits package, including health, dental, and vision insurance.
Retirement savings plan with employer matching.
Extensive paid training program to facilitate professional development.
Opportunities for career advancement within a prestigious organization.
If you are driven, detail-oriented, and eager to gain valuable experience in a corporate setting, we invite you to apply for this exciting opportunity. Join us in shaping the future of the financial services industry and making a positive impact within our dynamic team.

Fraud Review Specialist

United States

Finance /

Full Time /

Remote

APPLY FOR THIS JOB

About Us:

Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.

With platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

The Role:

Responsible for processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. During high-volume periods, agents will handle inbound calls regarding trust and safety This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when an unrecognized transaction is escalated. 

What you’ll be doing:

  • Resolve ticket purchasing issues as related to Fraud.
  • Identify causes of wrongful cancellations or other undesirable situations for our Fans
  • Document actions, processes, and policies around fraud detection and ticket procurement.
  • Provide information to the dispute team to successfully resolve ticketing issues.

What you’ll need:

  •  Strong verbal and written communication skills
  • Attention to detail
  • Ability to manage varying workloads and deadlines

$20 – $20 an hour

At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. For internal employees, the employee will be kept at their current established pay rate.

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

EMR Processing Agent

Overview
Cotiviti, Inc. (formerly Verscend Technologies) drives better healthcare outcomes through data analytics. This means taking in billions of clinical and financial data points, analyzing them, and then helping our clients discover ways they can improve efficiency and quality. Learn more at www.Cotiviti.com.

Responsibilities
Remotely retrieve records through providers’ medical record systems electronically
Prepare and transmit records through standard processing procedures
Ensure that job processes are working appropriately and troubleshoot errors when required, providing steady feedback to EMR Coordinator and Retrieval leadership on potential improvements to the EMR retrieval process; while maintaining adequate production and quality levels through tracked metrics. Participates in training sessions with Provider representatives
Completes all responsibilities as outlined on annual Performance Plan.
Completes all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
Qualifications
High school diploma, GED, or equivalent work experience
Ability to communicate clearly through verbal and written communication, using proper spelling and grammar
Demonstrated ability to give close attention to detail, including planning, executing, and follow up procedures
Demonstrated ability to learn new EMR systems by participating in training sessions with Provider representatives
Must be able to work well in a team environment
Strong understanding of HIPAA regulations
Base compensation is $15.00/hr. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Date of posting: 03/21/2024

Applications are assessed on a rolling basis. We anticipate that the application window will close on 03/29/2024, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

Entry-Level AI Data Rater – English (Canada)

OVERVIEW

Are you tech-savvy? Have a passion for quality? We are looking for Data Raters to work on projects aimed at advancing AI technologies. Join us for a unique chance to kickstart your career in the AI field!

This project is an excellent starting point for entry-level candidates. We offer comprehensive learning support, making it a great opportunity to gain experience in data annotation and data rating within the AI field—an industry currently in high demand for skilled specialists, especially those with expertise in localization and linguistic proficiency.

MAIN DUTIES

  • Follow project-specific guidelines to conduct research on e-commerce data.
  • Evaluate the usefulness of product filters and results based on the research.
  • Rate the e-commerce data according to the guidelines provided.

Project Details

Start Date: Immediately after completing qualification process
Duration: Ongoing
Schedule: 5 -15 hours weekly; set your own schedule.
This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary.
Employment Type: Freelance/Independent Contract
Location: Remote
Language: English (Canada)
Pay Rate: $15/hour

By applying, you’ll become part of our Freelance community, opening doors to a range of projects tailored to your skills and availability, particularly highlighting localization and linguistic expertise.

Payment rates for future projects may vary, ensuring fair compensation that reflects your location, industry, and skill set.

Joining us means contributing to our current project and becoming part of our dynamic network.

This is a unique chance to enhance global user experiences and apply your language skills in meaningful ways.
Requirements
Fully Proficient in English (Canada)
Linguistic competency in target language equal to the following: ILR Level 5 or CEF C2
Must be located in Canada
Web-savvy and able to work in a fast-paced environment
Preferably previous experience in Search Relevance tasks, experience with e-commerce searches/websites
Excellent online research skills
Attention to detail
Performing enough research during allocated time, working within short throughputs
Reliable computer system and internet connection
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass training and a required quality test before starting work
When you join Welocalize, you have the opportunity to bring your career to the next level:
… receive steady volume of work and long-term partnership {where this applies}
… professional development: work on exciting projects that will empower you keep learning and growing
… work with multicultural, international team with a great variety of documents and content types
… 24-hour 6-day a week support from our Community team.

If this opportunity sounds appealing to you, apply below.

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

Freelance Video Editor

United States

AI Services – AI Service General Application /

Part-Time /

Remote

APPLY FOR THIS JOB

Do you love doing video editing? We are currently hiring video editors to tell visual stories. This is an entry level position, but at least 1 year of social media video editing experience would be preferred.

Responsibilities

Edit film snippets into a comprehensive story for the target audience

Trim these sections as needed

Input music, dialogues, graphics and effects

Create rough and final cuts

Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency

Requirements

  • Proven work experience as a video editor ( 1 year preferred)
  • Solid experience with digital technology and editing software packages

Data Developer

THE ROLE

The Sotheby’s Data & Analytics team is looking for a data developer to help accelerate our ability to prepare data for analysis and reporting. This role is responsible for modeling data according to the business logic used across the company. They will work with both data engineers and data team members to ensure data is modeled consistently and provides a solid foundation for business partners to build upon. They will be tasked with ensuring data quality and integrity as it reaches end users.

RESPONSIBILITIES

  • Understand business requirements from various team members and plan a solution to address data requirements
  • Collect, refine, and prepare data for analytics and visualization
  • Build repeatable data models using dbt for use across the company
  • Optimize queries to improve performance and runtimes
  • Work with upstream and downstream collaborators to maintain a cohesive data modeling strategy
  • Define new critical metrics and analyze them to form actionable recommendations
  • Tackle any data or performance issues related to workbooks and data sources

IDEAL EXPERIENCE & COMPETENCIES

  • Bachelor’s degree in analytics related field
  • Experience with Tableau or other visualization tools
  • Understanding of Data Modeling Principles and ETL principles
  • Proficient in SQL, able to take abstract requirements and create SQL queries, working with structured and unstructured data, joining large and complex data sets
  • Excellent verbal and written communication skills; professional and adaptable

Low code Developer

What you’ll do

  • Use requirements from product manager to develop features that clients will love
  • Use best practices to create great code
  • Connect with your remote team daily to coordinate activities
  • Keep your team in the loop with the latest updates to your tasks.
  • Ask questions and make suggestions so we can deliver the best software to our clients
  • Carefully analyze requirements and test scripts
  • Assist in planning and scope management
  • Collaborate with project leadership and team members
  • Identify blockers and potential blockers so the team moves quickly and effectively
  • Test code locally and participate in weekly code reviews

Who you are

Web Developer developer with

  • +3 years of experience with Low Code
  • Team play who has worked with full project team (including design, QA, and multiple developers)
  • Familiar with trends and state of the industry for MVP software, startups, and javascript
  • Flexible and responsive to changing requirements

Data Scientist IV

Reporting to the Director of Data Science Development, this Data Scientist IV specializing in AI Ops is an individual contributor role in the Data & AI Department on the Data Science Development team.  This role is for a data scientist who is not only a strong critical thinker and problem solver but also a data science cloud architect and MLOps tools expert. They have a high proficiency in machine learning engineering as well as general data science and AI solution component engineering (beyond only ML), pipeline creation, and systems tooling used for deploying and maintaining end-to-end production data science or AI solutions in public Cloud platforms.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Role qualifications:

  • Bachelor’s degree in (CS, Math, Data Science, Engineering, or other quantitative field) PLUS 7 yrs relevant work experience, or computational MS + 5 yrs, or PhD +3 yrs with computational research experience, or overall equivalent length of requisite work experience in lieu of a degree.
  • Hands-on AI/ML algorithm development experience leveraging ML libraries and frameworks.
  • Strong proficiency and real-world experience with developing ML and other data science solutions in a cloud-native, micro-service environment.  AWS experience is a plus.
  • 2-yrs experience writing Helm charts and Infrastructure as Code, with preference for Terraform/Terragrunt experience.
  • Demonstrated proficiency in Python and SQL programming.
  • Strong proficiency with software tools/practices such as Git, CI/CD pipelines, and integration testing.
  • Experience creating APIs and other integration frameworks.
  • Autonomous worker, able to define technical development themes/epics and user stories from business requirements and drive work to completion.
  • A creative mind with excellent analytical, critical-thinking, and problem-solving skills that reliably demonstrates attention to details and accuracy in execution.
  • Ability to independently and quickly learn and skill-up with unfamiliar data and/or products.
  • Ability to thrive in both collaborative and independent work environments.
  • Excellent communication skills in explaining engineering concepts and architecture and/or data flow diagrams to audiences with varying levels of experience.

Data Scientist

  • Develop and support financial loan pricing and conversion optimization models
  • Build forecasting models on both product demand and internal operations backlog
  • Optimize product conversion by running A/B tests and other experimentation methods on our pricing, marketing and product models
  • Research and prototype models and present in model review sessions
  • Work with data and infrastructure engineers to deploy your model or develop required data pipelines to automate training and monitoring with BI tools
  • Prepare technical design and git/confluence documentation
  • Work with general managers, marketing and operation teams to identify and address their data modeling needs for better forecasting and planning
  • Work with product teams to prototype and test LLMs to improve engagement across the customer lifecycle

About You:

  • 2+ years in R/Python and SQL
  • 2+ years professional experience in model development and/or data analytics (or Master’s degree in Data Science, Operations Research, Industrial Engineering, Economics or a related quantitative field with 1+ years of professional experience in model development and analytics)
  • Expertise in statistical inference
  • Experience in product analytics and experimental design
  • Deep understanding of classification, regression and forecasting models and AB testing
  • Experience working in a cross-functional environment with teamwork and excellent communication skills
  • Experience in working with scalable ML pipelines and LLMs

Manager, Statistical Programming

  • Manages cross functional teams and delivers optimization of end-to-end business processes that enable quality and efficiency.
  • Drives change management by conceiving and operationalizing innovation and facilitating adoption across teams.
  • Engages with multi-disciplinary experts to influence, elicit, analyze, and document business requirements and translate into technology functional requirements.
  • Leverages project management tools and software development methodologies to manage resources, mitigate risk and deliver on commitments.
  • Evaluates and recommends upcoming industry trends, best practices, cutting-edge tools, and novel programming approaches that leverage machine learning, simulation, robotic automation, metadata driven processes, artificial intelligence, and natural language processing.
  • Participates in recruitment, selection and mentoring of new staff.

Qualifications

  • Required: B.S. in computer science, data science, engineering, statistics, or a related field with 10+ years of relevant experience OR M.S. in computer science, data science, engineering, statistics, or a related field with 8+ years of relevant experience.
  • Previous experience leading teams. Matrix Management and Project Management skills desirable.
  • Ability to effectively communicate complex analytical and technical concepts with clarity, both written and oral.
  • Ability to effectively represent Statistical Programming Operations in cross functional teams.
  • Demonstrated problem-solving, analytical, and multitasking skills with a good understanding of clinical research, statistical programming and CDISC standards.
  • Intermediate-level proficiency in SAS, R, python, shell scripting or other programming languages. Intermediate-level knowledge of statistical and data mining techniques.
  • Programming certifications and proficiency in multiple programming languages are desirable.
  • Familiarity with various programming paradigms and IT system architectures desirable.

This individual can work remotely anywhere within the U.S.

Quality Control Specialist

ealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

LOCATION:REMOTE

Position: QUALITY CONTROL 

Job Description:

Entry level job duties include but not limited to:

  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control Lead/Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand

Requirements:

  •         40 wpm
  •         High Internet speed quality 
  •         Goal oriented, focused on ensuring accuracy and speed 
  • Computer literacy and familiarity with various computer programs such as 
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Job Type: Full-time Copyright © 2024, ADP, Inc. All rights reserved.Privacy

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Senior Risk Adjustment Coding Specialist

The Senior Risk Adjustment Coding Specialist would help in setting work distribution across production coders, complete and drive audits (internal and external regulatory audits), update our coding guidelines, collaborate with coding vendors, and present chart review and audit findings. The client can hire full time employees in the following states:

  • Arizona
  • Colorado
  • Florida
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Louisiana
  • Maryland
  • Montana
  • Nebraska
  • Nevada
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas
  • Washington
  • Wyoming

Requirements

  • CRC
  • 5+ years (not necessarily consecutive) of Risk Adjustment Coding – this is a Senior role (the current manger’s “right hand” person)
  • Has more than just doing RA/Coding at a Physicians/Doctor’s office, must have vendor or health plan experience
  • Peer Auditing experience and giving feedback to others on the team
  • Knowledge of acceptable medical record standards and criteria in the context of risk adjustment data validation (RADV) audit (experience with HHS RADV and CMS RADV preferred)
  • Strong written and verbal communication skills; able to communicate with and collaborate effectively with physicians, allied health care providers, executive leadership, and external vendors
  • Ability to multi-task and deal with complex assignments on a frequent basis; Strong organizational, time management skills
  • Ability to design and update provider feedback report templates
  • Strong analytical skills and the ability to interpret, evaluate and formulate action plans based upon data
  • Proficiency and experience with electronic medical record (EMR) software and Microsoft Office products
  • Medicare/Medicaid preferred, not required

Payroll Specialist

  • Process bi-weekly payroll for employees accurately and on time.
  • Verify and reconcile timekeeping records, ensuring accuracy and compliance with company policies.
  • Calculate and process payroll deductions, including taxes, benefits, garnishments, and other withholdings.
  • Prepare and distribute payroll reports to management as needed.
  • Stay updated on federal, state, and local payroll regulations and ensure compliance with all relevant laws and regulations.
  • Address and resolve payroll discrepancies and issues in a timely manner.
Requirements
  • Software: UKG is a MUST
  • Role is Fully REMOTE
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
  • Proven experience as a Payroll Specialist or similar role, with at least 2-3 years of experience.

Staff Cloud Engineer

  • Join a team of skilled engineers dedicated to proactively building highly-performant infrastructures for online services
  • Have a critical role in building and maintaining a robust, fault-tolerant, global payments platform processing billions of dollars per year.
  • Lead, mentor, and inspire a team of software engineers, fostering a culture of innovation, excellence, and continuous learning
  • Drive architectural decisions, advocating for best practices and improvements to our development processes.
  • Participate in an engineering culture of “always be learning” where the sharing and learning from failures is celebrated and the giving and receiving of constructive candid feedback is highly encouraged.
  • Fostering DevOps mentality to push the department’s velocity to meet goals 

What you bring (Required):

  • Bachelor’s Degree in Computer Science or a related field, or equivalent work experience.
  • 8+ years hands-on experience building highly scalable projects involving cloud-based infrastructure design and implementation.
  • High-level proficiency with AWS.
  • Expertise in software architecture, design patterns, and microservices architecture.
  • Good understanding of distributed data models with experience debugging distributed systems with high data loads.
  • High-level of proficiency in infrastructure as code (IaC) 
  • Expertise with Bash and one or more of PHP, NodeJS, Python3, Go
  • A deep sense of quality, and sharp engineering skills with strong computer science fundamentals.
  • An ability to thrive in fast-paced, sometimes ambiguous start-up environments
  • Demonstrated ability to work collaboratively across different teams and cultures.

Entry-Level AI Data Rater – English (US)

OVERVIEW

Are you tech-savvy? Have a passion for quality? We are looking for Data Raters to work on projects aimed at advancing AI technologies. Join us for a unique chance to kickstart your career in the AI field!

This project is an excellent starting point for entry-level candidates. We offer comprehensive learning support, making it a great opportunity to gain experience in data annotation and data rating within the AI field—an industry currently in high demand for skilled specialists, especially those with expertise in localization and linguistic proficiency.

MAIN DUTIES

  • Follow project-specific guidelines to conduct research on e-commerce data.
  • Evaluate the usefulness of product filters and results based on the research.
  • Rate the e-commerce data according to the guidelines provided.

Project Details

Start Date: Immediately after completing qualification process
Duration: Ongoing
Schedule: 10 -15 hours weekly; set your own schedule
This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary.
Employment Type: Freelance/Independent Contract
Location: Remote
Language: English (United States)
Pay Rate: $23/hour

By applying, you’ll become part of our Freelance community, opening doors to a range of projects tailored to your skills and availability, particularly highlighting localization and linguistic expertise.

Payment rates for future projects may vary, ensuring fair compensation that reflects your location, industry, and skill set.

Joining us means contributing to our current project and becoming part of our dynamic network.

This is a unique chance to enhance global user experiences and apply your language skills in meaningful ways.
Requirements
Fully Proficient in English (US)
Linguistic competency in target language equal to the following: ILR Level 5 or CEF C2
Must be located in the United States
Web-savvy and able to work in a fast-paced environment
Preferably previous experience in Relevance tasks, experience with e-commerce searches/websites
Excellent online research skills
Attention to detail
Performing enough research during allocated time, working within short throughputs
Reliable computer system and internet connection
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass training and a required quality test before starting work
$23 – $23 an hour
When you join Welocalize, you have the opportunity to bring your career to the next level:
… receive steady volume of work and long-term partnership {where this applies}
… professional development: work on exciting projects that will empower you keep learning and growing
… work with multicultural, international team with a great variety of documents and content types
… 24-hour 6-day a week support from our Community team.

Account Manager

  • Establish and develop trusted, long term relationships with assigned client(s), along with internal teams, garnering support and getting appropriate buy-in throughout cross-functional teams when needed
  • Develop holistic view of clients’ business including in-depth knowledge of marketing plans, objectives, strategies, and challenges
  • Work with multiple departments at Inmar and clients (e.g., Sales, Client Services/Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, etc.) to execute campaigns, understand trends of the business, identify and seize new opportunities to grow revenue, and resolve any potential issues

Analytics (10%)

  • In coordination with assigned retail client, develop and manage effective and efficient program ROI.
  • Develop metrics and measures to help quickly access the relative success or failure of programs, and the overall success of the program to the client.
  • Track performance of historical and live campaigns.
  • Share insights with internal business partners for contribution to the greater strategic plan

Technical (10%)

  • Liaison with internal teams to assist in executing technical solutions for client’s business challenges
  • Leverage technology, continuous improvement and transformational change initiatives to optimize business processes.
    • Assist in development of automated solutions to improve efficiency, productivity and customer satisfaction.

Required Qualifications:

  • Bachelor’s Degree in Business or a related field; MBA preferred
  • 5-7 years of experience in Retail and/or CPG industry; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
  • Knowledge of digital promotions preferred
  • Ability to professionally handle client issues and maintain good business relations
  • Ability to communicate, cultivate relationships and partner with various internal customers and external stakeholders
  • Ability to learn and understand common retailer metrics at all levels of retailer business hierarchy
  • Proficiency in Microsoft Office and Google Suite of products

Individual Competencies:

ROI Medical Records Specialist

  • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Maintain equipment in excellent operating condition (inside and out).
  • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
  • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
  • Maintains a neat, clean, and professional personal appearance and observes the dress code established.
  • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
  • Maintains working knowledge of the existing state laws and fee structure
  • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
  • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
  • Maintains confidentiality, security and standards of ethics with all information.
  • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

  • High School Diploma (GED) required
  • A minimum of 2 years prior experience in a medical records department or like setting preferred
  • Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
  • Excellent organizational skills a must
  • Must be able to type 50 wpm
  • Must be able to use fax, copier, scanning machine
  • Must be willing to learn new equipment and processes quickly.
  • Must be self-motivated, a team player
  • Must have proven customer satisfaction skills
  • Must be able to multi-task
  • Internet speed must be minimum of 5Mbps

Remote Care Coordinator

  • Responsible for reporting Adverse Events within the required timeframe
  • Create and complete accurate referrals and applications and keep updated on policy or procedural changes
  • Investigate and resolve patient/physician inquiries and concerns in a timely manner
  • Enter detailed information into company proprietary software while conversing via telephone
  • Place outbound phone calls for patient follow ups or confirmations
  • Demonstrate superior customer support talents
  • Interact with the patient referral sources to process new applicants
  • Steward patient accounts from initial contact through final approval/denial
  • Prioritize multiple, concurrent assignments and work with a sense of urgency
  • Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes

Requirements

Education and Experience – Remote Care Coordinator

  • High School diploma or equivalent preferred
  • 2-4 years Care Coordinator experience and/or training desired
    • Or equivalent combination of education and experience
  • Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment
  • Knowledge in insurance billing methods and general pharmacy operations, preferred
  • Ability to utilize all systems for maximum efficiencies (Word, Excel, MS Outlook, company proprietary software – ConnectSource, telephone and call center software)
  • Manage a high level of productivity, preferred
  • Ability to multitask while conversing, preferred

Billing Specialist II

US Anesthesia Partners is seeking a Billing Specialist to join our team, remotely. The Data Entry team member whose primary responsibility will be working and clearing edits in TES and BAR. 

Job Highlights

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

  • Processing and clearing TES and BAR edits to ensure clean claims going out.
  • Contacting surgeon/facilities to confirm billing information.
  • Running eligibility on a variety of insurance portals.
  • Confirming authorizations, etc. in hospital portal

Qualifications

JOB REQUIREMENTS (Knowledge, Skills and Abilities):

  • Healthcare/RCM experience
  • Professional communication skills, both verbal and written

EDUCATION/TRAINING/EXPERIENCE:

  • High School diploma
  • Healthcare/RCM experience a must
  • Anesthesia knowledge is a bonus
  • Payment posting experience preferred 

Paid Media Specialist

his is a full-time remote position with the ability to work in US time zones such as Eastern Standard Time, Central Standard Time, or Pacific Standard Time.

Position Responsibilities

  • Paid Media (search focused) advertising performance analysis, strategy support and optimization execution for up to 10 accounts
  • Support client communication through email, phone, and video
  • Coordinate with internal Paid Media Managers & Strategists, Paid Social, Creative, Analytics, SEO, Earned Social and Web Development teams

Required Qualifications

  • 3+ years of paid media marketing work experience with an emphasis in paid search/Google ads
  • Excel / Google sheets competency
  • Data studio or similar reporting experience with data visualization
  • Bachelor’s Degree in Business, Communication, Advertising, Marketing, or related field
  • Strong Presentation Skills, Creative, Customer Focused & Action Oriented
  • Critical Thinker, Relentless Learner, Winning Can Do Attitude 
  • Strong Attention to Detail 

Required Ad Platforms & Tools Experience Requirements

  • Google Ads / Bing Ads
  • Google Analytics

Virtual Executive Assistant

  • Maintain executive’s appointments/calendar.
  • Email management and organization.
  • Prepare presentations and/or spreadsheets.
  • Social Media management.
  • Create structure/workflow/processes.
  • Research technologies and make recommendations.
  • CRM administration: updates and data entry.
  • Make travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Project Assistance/Coordination.
  • Event planning and coordination.
  • Provide assistance with personal tasks as needed.

KEY ATTRIBUTES:

  • Detail-oriented, organized, and efficient.
  • Extremely self-motivated with strong time management.
  • Proactive, pragmatic, and resourceful problem solver.
  • Trustworthy and reliable.
  • Friendly and professional communicator.
  • Ability to manage multiple priorities and meet or beat deadlines with no errors.
  • Tech-savvy and quick to learn new concepts.
  • Ability to anticipate the needs of others coupled with a strong desire to serve.
  • Adaptable.

KEY QUALIFICATIONS:

  • Bachelor’s Degree and experience working remotely preferred.
  • Available daily (Mon-Fri) during business hours, and able to dedicate at least 20 hours/week.
  • Experience in an administrative support role.
  • In-home office setup including Mac or PC Computer (including webcam) with minimum 1.0ghz dual-core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint).
  • A fast and reliable internet connection.
  • Smartphone with email capabilities.
  • Designated professional, quiet space.

 Virtual Executive Assistant

  • Create structure/workflow/processes.
  • Research technologies and make recommendations.
  • CRM administration: updates and data entry.
  • Make travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Project Assistance/Coordination.
  • Event planning and coordination.
  • Provide assistance with personal tasks as needed.

KEY ATTRIBUTES:

  • Detail-oriented, organized, and efficient.
  • Extremely self-motivated with strong time management.
  • Proactive, pragmatic, and resourceful problem solver.
  • Trustworthy and reliable.
  • Friendly and professional communicator.
  • Ability to manage multiple priorities and meet or beat deadlines with no errors.
  • Tech-savvy and quick to learn new concepts.
  • Ability to anticipate the needs of others coupled with a strong desire to serve.
  • Adaptable.

KEY QUALIFICATIONS:

  • Bachelor’s Degree and experience working remotely preferred.
  • Available daily (Mon-Fri) during business hours, and able to dedicate at least 20 hours/week.
  • Experience in an administrative support role.
  • In-home office setup including Mac or PC Computer (including webcam) with minimum 1.0ghz dual-core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint).
  • A fast and reliable internet connection.
  • Smartphone with email capabilities.
  • Designated professional, quiet space.

Accounts Payable Specialist

Pacaso is scaling and we are looking for a seasoned Accounts Payable Specialist to assist us in managing our vendor invoices and payments as we grow. As a member of our Finance & Accounting team, you will own all aspects of accounting support at Pacaso. You’ll have full responsibility over all invoices for Pacaso and its subsidiaries, and ensure all invoices are paid to our vendors in a timely manner. Additionally, this role will be responsible for ongoing vendor maintenance, and  reconciling A/P reports on a monthly basis. This role will be critical in ensuring we grow in a well-maintained manner. 

This is an excellent opportunity for someone who is a self-starter, who values autonomy, but also has a customer service mindset and a strong attention to detail.

What You’ll Do:

  • Process approximately 500-800 invoices per month, with growing volume
  • Vendor maintenance including new setup, electronic payments, collection of proper documents such as form W-9 and certificates of insurance
  • Code invoices appropriately and ensure proper approval
  • Work with vendors and Property Manager to reconcile issues related to invoices and payments
  • Reconcile A/P reports monthly

You’d be a great fit if you have:

  • Excellent written and verbal communication skills
  • Customer-Service mindset 
  • High level of attention to detail, with the ability to work quickly and accurately
  • High level of comfort working in a fast-paced, high volume, and deadline-oriented environment
  • Experience in various software such as Quickbooks, Rent Manager and corporate ERP systems
  • BA/BS/AA degree in accounting, bookkeeping or similar AP certification program with 1-2 years of accounts payable experience
  • 5-plus years of direct work experience in accounts payable may be substituted for education degree
  • International experience preferred, but not required
  • Experience with NetSuite and AvidXchange a plus

Staff Accountant

  • areas may include cash, prepaid expenses, accrued expenses and operating expenses)
  • Establish strong working relationships cross functionally
  • Learn how to use Virta’s accounting tools efficiently
  • Learn about Virta’s product offerings and how the business works

Must-Haves

  • Bachelor’s degree in accounting or finance
  • 1-2  years of experience preferably with a public accounting/private accounting mix
  • CPA (or parts passed) preferred
  • Ability to read and analyze financial statements/reports
  • Comfort with ambiguity and lack of formally defined processes
  • Strong problem solving and analytical skills
  • Proficient in Microsoft Excel
  • Highly organized and detail oriented

Lead Investment Accountant

  • Maintains relationships with external service providers, custodians and investment managers.
  • Investment cash reconciliation on a daily basis to ensure receivable and payables are current.
  • Lead and overseas production of monthly investment packages and key drivers behind investment performances for both USGAAP and Statutory accounting bases.
  • Lead hedge effectiveness testing procedures to ensure compliance with USGAAP and Stat guidance.
  • Ensure compliance with policies and procedures related to invested assets and Derivatives.
  • Lead and manages delivery of audit documentation and provides support to internal and external auditors.
  • Researches, interprets and implements applicable accounting guidance, pronouncements and SEC and other regulatory requirements.

Minimum Knowledge & Experience:

  • Bachelor’s Degree in Accounting/Finance. 
  • 7 years of strong investment accounting (5 years of Derivative accounting experience) and reporting experience under both US GAAP and Statutory accounting bases. 
  • Strong knowledge of investment products in particular derivatives, commercial mortgage loans, fixed income securities and alternatives.

Actuarial Associate (Remote)

his position oversees and directs the work of analysts in a supervisory capacity. This position is responsible for implementing departmental strategy and policies in order to meet team goals, as well as making recommendations to Actuarial management where appropriate.  
 

Essential Functions:

  • Responsible for coordinating the activities analysts ensuring accurate and timely release of requested analyses and reports. Responsible for providing training, development, documenting performance issues, if needed, and monitoring and enforcing adherence to Company policies. The Supervisor sets objectives, writes and deliveries performance feedback and appraisals, promotions, salary increases, hiring and disciplinary communications.
  • Responsible for coordinating the development and extensive analytical review of various actuarial analyses such as IBNR, trend, rating actions, and valuation work in support of departmental objectives. This includes supporting the junior team members, working with other areas within the Company, producing presentations for senior management and communicating status of deliverables to the department management. 
  • Oversee calculations, serve as Subject Matter Expert (SME), direct the workflow and ensure that sound actuarial and financial methods are used by Analysts.  
  • Other responsibilities include:
    • Annual Medicare Bidding Actuarial Support
    • Monthly financial analysis, Part D & risk score accrual and Data Reconciliation 
    • Experience study
    • Medicare group pricing
    • Financial Forecasting

Supervisory Responsibility:
This position manages people – 1-5 

 

Qualifications

Education Level: Bachelor’s Degree in Actuarial Science, Finance, Mathematics or related field. In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years health actuarial experience with demonstrated leadership.

Licenses/Certifications: Associate of the Society of Actuaries (ASA) 

Financial Crimes Analyst

  • Conduct transaction surveillance investigations, identifying potential financial anomalies and suspicious activities
  • Assist with reviewing exceptions relating to Client Identification Program, Economic Sanctions screening, and transaction monitoring
  • Support the development and execution of Anti-Money Laundering (AML) and economic sanctions compliance risk assessments to address regulatory risks for our Compliance program
  • Analyze regulations and their applicability to our products and services, and assist with the development of creative and compliant processes and controls
  • Execute projects as directed by the manager, ensuring timely and accurate completion while seeking guidance when needed
  • Monitor adherence to policies and procedures, and test the effectiveness of processes and controls
  • Identify potential areas of weakness and work with partners to strengthen the associated control environment.
  • Monitor the implementation of corrective actions and escalate when appropriate
  • Foster collaboration and provide cross-functional support within the department, including areas such as fincrime & fraud, regulatory complaints, product and marketing compliance, and the overall compliance program
  • All other duties as assigned

What We’re Looking For:

  • 2+ years of financial crimes experience in Financial Services
  • Prior professional services, Fintech, or Financial services experience
  • ACAMS designation
  • Demonstrated knowledge and application of financial crimes laws and regulations (BSA/USA PATRIOT Act/AMLA/FinCEN regs/OFAC regs/ABAC)
  • Regulatory experience with Fraud & Disputes
  • Demonstrated knowledge of compliance/regulatory risks, processes, and control frameworks, and the ability to design and evaluate the effectiveness of controls embedded within business processes
  • Prior professional services, financial services, or regulatory experience
  • Clear, concise, and persuasive written and verbal communication
  • Strong orientation to deadlines and detail
  • Commercially-oriented creative thinker and problem solver
  • Strong project management, critical thinking, and analytical skills
  • Ability to embrace and champion our core values
  • Mature, professional and of unquestionable integrity, carrying out excellent judgment when handling sensitive information
  • Proficiency in Excel/Sheets (VLOOKUP, INDEX MATCH, advanced conditional formatting, pivot tables and reporting, macros and VBA) and PowerPoint/Slides

Administrative Assistant

Robert Half’s client in the non-profit space is looking for an Administrative Assistant who can remotely support a team on a part time basis. The Administrative Assistant would be responsible for the following functions: 

– Data entry into multiple databases

– Review and assist in compiling data regularly

– Review documents closely for accuracy

– Document management (i.e. scanning, file naming, saving, etc.)

– Meeting planning, material preparation and coordination

– Meeting minutes

– Schedule and calendar management 

– Occasional travel coordination

– Provide administrative support to a team of 8

– Other administrative duties as assigned

Experience providing administrative support in a fully remote setting is highly preferred! 

WHERE: Fully remote

Clinical Coder III

Reviews all practitioner notes types documented in EPIC for abstraction of billable inpatient and outpatient services to include evaluation and management (E/M) services, tests, and procedures.  Assists other divisions in coding and billing as needed to ensure appropriate lag time is maintained.

Reviews practitioner documentation to ensure accuracy, compliance, timely completion and electronic signatures.  Confirms adequate teaching physician documentation.

Responsible for charge data entry into EPIC while ensuring clean claim submission to include working any edits that Charge Review may generate.  

Resolves all denials in a timely manner by responding to UFP’s information requests.

Provides feedback to practitioners regarding documentation issues which can impact reimbursement or do not meet compliance requirements. Reviews and validates that practitioner note templates are compliant.  Works with the practitioners to resolve issues to ensure accurate coding.

Schedules and facilitates educational sessions with practitioners.

Creates and maintains coding/documentation training materials and participates in providing guidance and education to practitioners individually or in groups in regards to documentation, reimbursement, and compliance.

Researches coding and reimbursement issues through all available resources, including but not limited to professional associations, federal and private payor guidelines, college/department policy, and coding networks.  Assists in designing and implementing billing procedures.

Informs supervisor, divisional administrators, and faculty of important changes in coding and reimbursement. 

ROI Medical Records Specialist – Remote in Columbia, South Carolina

  • Maintains a neat, clean, and professional personal appearance and observes the dress code established.
  • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
  • Maintains working knowledge of the existing state laws and fee structure
  • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
  • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
  • Maintains confidentiality, security and standards of ethics with all information.
  • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

  • High School Diploma (GED) required
  • A minimum of 2 years prior experience in a medical records department or like setting preferred
  • Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
  • Excellent organizational skills a must
  • Must be able to type 50 wpm
  • Must be able to use fax, copier, scanning machine
  • Must be willing to learn new equipment and processes quickly.
  • Must be self-motivated, a team player
  • Must have proven customer satisfaction skills
  • Must be able to multi-task

ROI Medical Records Specialist

  • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
  • Maintains a neat, clean, and professional personal appearance and observes the dress code established.
  • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
  • Maintains working knowledge of the existing state laws and fee structure
  • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
  • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
  • Maintains confidentiality, security and standards of ethics with all information.
  • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

  • High School Diploma (GED) required
  • A minimum of 2 years prior experience in a medical records department or like setting preferred
  • Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
  • Excellent organizational skills a must
  • Must be able to type 50 wpm
  • Must be able to use fax, copier, scanning machine
  • Must be willing to learn new equipment and processes quickly.
  • Must be self-motivated, a team player
  • Must have proven customer satisfaction skills
  • Must be able to multi-task
  • Internet speed must be minimum of 5Mbps

Payor Partnership Lead

  • Work closely with a Senior Payor Partnerships Manager to support multiple health plan partners from implementation through ongoing value delivery
  • Assess and analyze data to develop high quality reporting content that demonstrates clinical outcomes and Equip’s impact
  •  Quarterback reporting needs across multiple health plan partners, including maintaining and optimizing reporting workflows  
  • Accountable for working with cross functional partners to optimize payor operations and ensure best in class service
  • Assist in documentation of Equip’s Payor Relations strategy framework and content library to lay the groundwork for standard, scalable processes that promote excellence and Equip’s values

Required Experience and/or skills:

  • Bachelor’s degree from an accredited institution 
  • Previous experience in healthcare, finance, consulting or a related field, and experience working with Managed Care Organization is a bonus
  • Proven experience managing and driving projects forward independently. Must be process driven, extremely detail oriented and highly organized.
  • Strong interpersonal skills, adept at building collaborative working relationships, understanding roles and responsibilities within complex organizations
  • Systems thinker who is highly data-driven, has experience driving complex analyses and translating data into actionable insights.
  • Strong understanding of health care landscape, specifically payer and provider focused 
  • A passion for living our mission and values 

People Analytics Lead

  • Lead the creation and maintenance of data models that enhance our ability to understand and predict behavior, engagement and performance
  • Design and maintain dashboards, ad-hoc, recurring, and on-demand reports and data solutions, as well as or presentation-ready materials using analytics visualization tools 
  • Use your analytical superpowers to interpret and analyze people data, uncover trends, patterns, and correlations related to People metrics, then in turn, present data in a clear, compelling way, facilitating easy interpretation at various levels
  • Empower and guide stakeholders across the people team on best practices, utilization of self-serve data tools and how to interpret and apply insights, through support tools, coaching and training
  • In partnership with People Tech and Operations, ensure the accuracy, integrity, and security of data in source systems by contributing to data governance practices within the people analytics function

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.

About you 

You’ll thrive as a People Analytics Lead if you:

  • Possess 5+ years hands-on people analytics experience, with a strong focus on predictive modeling and developing reporting frameworks for employee lifecycle metrics, employee experience and survey data
  • Have the ability to think strategically and translate business needs into actionable analytics solutions
  • Possess a strong understanding of scalability with people analytics and can successfully manage projects that span across the People function
  • Can use strong analytical and technical skills to manipulate, organize, and analyze large datasets, including the ability to write formulas, macros and pivot tables, with attention to detail and accuracy
  • Are proficient at using data visualization tools (e.g. tableau or similar) and data analysis tools (e.g. SQL)
  • Are able to leverage past experience with people technology (Workday strongly preferred) and employee experience and survey tools (e.g. Qualtrics)

Cancer Registrar I

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time, remote

Shift : Days

Location: AdventHealth Hinsdale

The role you’ll contribute:

Maintains and analyzes cancer incidence data. This position will primarily be responsible for abstracting

The value you’ll bring to the team:

· Identifies and analyzes the history, diagnosis, treatment, disease status and survival data of cancer patients treated in the organization.

· Prepares and electronically submits required reporting information to the state cancer database.

· Collects data for patient care evaluations, protocol studies and conducting audits.

· Complies with all reporting requests and requirements.

· Abstracts accurately all required cancer related information into the electronic tumor registry system.

· Coordinates and maintains the long-term follow up process of data collection and input for all tumor registry patients.

Qualifications

The expertise and experiences you’ll need to succeed:

• High school diploma or GED required

• Oncology Data Specialist credentialed from the National Cancer Registrars Association (NCRA) obtained within 24 Months (2 years) of hire date or job transfer date.

Accounts Payable Specialist

Spring Health is looking for an Accounts Payable Specialist to join our accounting team to help manage the daily operations of the Accounts Payable department while improving month end close processes.  Reporting to the AP Manager, this role will be an integral member of our accounting team and help us achieve our goals as we continue to experience rapid growth.

What you’ll be doing: 

  • Data entry of AP invoices
  • Review and approve expense reports in compliance with our T&E policy 
  • Address inquiries and discrepancies with vendors 
  • Maintain vendor records, including acquiring W-9s and bank details for onboarding
  • Support with annual audit process
  • Assist with month end closing procedures and any ad hoc AP tasks/projects

What we expect from you: 

  • 1-3 years of experience in Accounts Payable
  • Experience with Invoicing Software, Airbase a plus
  • Must have excellent written and communication skills
  • Excellent organizational skills and attention to detail
  • Ability to prioritize and multitask in a fast-paced work environment

Project Coordinator

  • Creatively visualize data in a variety of formats to provide relevant insights to families, schools and districts
  • Work with senior psychometricians and clients to establish new measures and visual displays to communicate the measures 
  • Responsible for gathering reporting specifications across multiple clients 
  • Use detailed specifications documents to compose and produce accurate reports based on user requirements
  • Develop, deploy, and maintain reports using CAI’s proprietary Online Reporting System
  • Travel to various States to drive and facilitate client meetings to gather reporting specifications for paper and online reports
  • Train end users to access and understand online and paper reporting tools 
  • Use documented reason to query the data for anomalies or inconsistencies
  • Conduct rigorous quality assurance checks on systems data integration for all online reports across multiple clients Project Management
  • Work with program managers, designers, and software project managers to implement the next generation of paper and online reporting tools
  • Develop and manage schedules and key milestones for multiple reporting projects

Job Requirements: 

  • Bachelor’s degree in a Statistics, Economics, Educational Measurement, or a related field and 2-3 years of experience or Master’s degree in Business Management or Public Administration or a related field and 0-1 year of experience.
  • Experience with programming, data analysis or data reporting in any industry is desired.
  • Experience working with online systems is desired.
  • Must have the ability to work with a matrix team that includes graphic project managers, designers, developers and software testers. 
  • Must have proven knowledge of Excel.
  • Must have excellent client communication skills.

Senior Benefits Specialist

The Senior Benefits Specialist facilitates the daily oversight of the Company’s US-based health and welfare plans (dental/vision/life/self-insured medical), as well as the Company’s retirement plan (401(k)). This individual administers and communicates the Company’s benefits program with regard to plan options, policy features, enrollment and other employee education goals. The Senior Benefits Specialist conducts periodic surveys to determine market positioning, facilitate the planning, developing, and redesigning of the Company’s benefit programs when appropriate, including the coordination of budget submission with annual design work. Ensures compliance through completion of all required and appropriate audit and submission processes.

Essential Duties & Responsibilities

  • Act as benefits subject matter expert, responsible for responding to employees and fielding benefits inquiries (eligibility, coverage, payments, etc.).
  • Resolve problems regarding company benefits programs: act as liaison between employees and Third Party Administrators/Vendors. Manage billing for assigned plans and policies.
  • Create, review, and update plan summaries, communication materials, open enrollment materials, benefit brochures, and other related materials.
  • Perform regular eligibility and compliance audits on all benefit programs.
  • Attend yearly renewal meetings and provide input on renewal discussions to the leadership team.
  • Manage and oversee the company’s 401k program to include vendor management, eligibility and annual plan audit.
  • Serve as Benefits data subject matter expert (SME) for the HR Operations team.
  • Enter/update enrollment and termination data in vendor websites as necessary.
  • Understand risk and compliance of benefits administration, and have strong working knowledge of Benefits/Payroll related Federal/ State laws, including, but not limited to FLSA, FMLA, HIPAA, FICA, ERISA, COBRA, and 401(K).
  • Review, reconcile and coordinate vendor billings.
  • Handle special projects and additional responsibilities as required.

Skills & Requirements

Experience and Education 

  • High School Diploma/GED
  • Bachelor’s Degree in Human Resources or related discipline (or equivalent experience) required.
  • Five (5)+ years of health benefits administration experience required.
  • Experience with self-funded plans, plan design, and 5500 filings also required; prior 401k administration experience preferred.
  • CEBS certification preferred.

Senior Data Scientist

  • Become the end to end expert on our campaign optimization platform in an ambiguous and privacy-focused ecosphere.
  • Identify business opportunities and gaps in data insights for both internal and external stakeholders.
  • Lead discussions with other technical and non-technical functions.
  • Propose, implement, and evaluate mechanisms to connect event data across a variety of platforms.
  • Partner with product partners on experimenting on new features, evaluating their impact, and guiding ship decisions.
  • Utilize a variety of mathematical techniques and communicate them to others.
  • Investigate critical incidents and provide insights to data ambiguity.
  • Communicate findings and knowledge to others including vice president and c-suite stakeholders.

What You’ll Bring:

  • 5+ years of experience related to experimentation, A/B testing, causal analysis, machine learning, look-alike modeling, ranking or equivalent. Advanced degrees in Computer Science, Mathematics, Electrical Engineering, Statistics, Economics or similar may be substituted for some years of experience.
  • Experience in SQL, Python, Jupyter Notebooks, R, or similar languages and a history of technical mentoring.
  • Hands-on experience working with NoSQL, Spark, Hive, BigQuery, Databricks, Snowflake, or similar technologies.
  • Written and verbal communication skills to convey complex technical topics to a variety of audiences.

Senior Project Analyst

  • Manage multiple requests and priorities — exercising judgment, and seeing beyond the day-to-day to anticipate changing needs.
  • Deliver timely, accurate and informative analyses and reports to business partners to support West IT operations.
  • Filter Data by reviewing reports and performance indicators to identify and correct problems.
  • Acquire data from primary or secondary data sources and maintain databases.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports.
  • Transform datasets and quantitative analysis into compelling visuals.
  • Develop and maintain dashboards and standard reports.
  • Ad-hoc reporting as required.
  • Implements process improvements to reduce manual efforts and delivery quality results in all reporting deliverables.
  • Drive the evolution of solutions and ensure they meet requirements.
  • Performs other duties as assigned.

Requirements:

  • Ability to relate professionally with people, analytical abilities, maintain logs/records, motivate others, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
  • Demonstrated ability to meet deadlines with high quality deliverables.
  • Excellent written and verbal communications skills.
  • Ability to work independently and deliver quality results in a fast-paced environment. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Strong creative vision with an understanding of business objectives.
  • Advanced Microsoft Office skills including Outlook, Excel, and PowerPoint required.
  • Aptitude to rapidly learn other relevant tools (e.g. Power BI, Tableau, SQL Server, etc.).
  • Must have the ability to build collaborative relationships.
  • Bachelor’s Degree in appropriate field of study or equivalent work experience (7+ years).

Data Architect

nsure healthcare information security best practice controls are in place and they adhere to HIPAA utilizing a common control framework (i.e. NIST, HITRUST)

Partner with Marketing to design, test, measure and refine strategies focused on driving customer acquisition, retention, reactivation, frequency, spend and lifetime value

Develop master data management (MDM) strategies to collect, maintain, and leverage data for common business entities

Develop metadata management strategies to collection, maintain, and leverage application and system metadata

ANCILLARY DUTIES AND RESPONSIBLITIES

Provide technical guidance, mentoring, and coaching to data and application engineers

Implement reliable and scalable automation solutions using out of box thinking, delivering high quality user experiences

Partner with vendors to ensure we are maximizing the benefits of our systems and tools.


REPORTING RELATIONSHIP RESPONSIBILITIES

_X__ No supervisory responsibilities

____ Provides work direction only

____ Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

MINIMUM REQUIREMENTS OR QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

Education/Experience:

Bachelor’s degree in Business, Computer Science, Software Engineering, Mathematics, MIS or related field preferred

Database knowledge: Snowflake, PostgreSQL, Elasticsearch, Azure Synapse, Azure Data Lake

Data streaming and CDC technologies: Kafka, FiveTran, Databricks

Data visualization tools and frameworks: Power BI, Tableau, Looker

Experience with AI/ML engineering

Knowledge of SaaS / PaaS / IaaS / DaaS platforms (AWS, GCP, Azure) including Infrastructure as code with Terraform, or similar, utilization

Expert knowledge of best security practices for cloud apps

Expert with CI/CD pipelines

Experience with understanding HIPAA/HITECH regulations and guidelines for securing ePHI & PII data

Proven ability to facilitate cross-functional teams to develop, document and improve processes

Qualifications:

10+ years of experience in data analytics 10+ years of experience programming in SQL 10+ years of experience in ETL/data movement 5+ years with APIs, microservices 5+ years of experience in MS Azure cloud technologies 5+ years of experience programming in Python/Java/C#

Audit Data

  • Analyze results and create or maintain documentation in accordance with established procedures.
  • Analyze reporting requirements, extract, and interpret data, and ultimately provide recommendations to management.
  • Document and track issues and test results, then constructively and concisely reports findings or discrepancies.
  • Develop streamlined and automated approaches for gathering and delivering data, thereby reducing manual business processes where possible.
  • Must possess the ability to clearly document reporting logic and processes for auditability.
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

EDUCATION

Bachelor’s Degree Business Administration or related analytical field (ie Management Information Systems, Engineering, Math/Statistics, or Computer Science) preferred

EXPERIENCE

  • At least 5 years of requisite data analysis and analytics experience; banking industry preferred
  • Excellent verbal and writing skills with a strong business acumen required
  • Basic understanding of programming languages and concepts required
  • Demonstrated technical expertise in data analysis, design of KPI dashboards, scorecards, and ad hoc analysis required
  • Large ERP Software Experience; Lawson and Workday preferred
  • 1-2 years of experience with BI Tools; Tableau, Power BI and/or Python, and SQL preferred

KNOWLEDGE, SKILLS AND ABILITIES

  • Analytical — Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data, designs work flows and procedures.
  • Communication – Ability to communicate by clearly conveying information to individuals or groups.
  • Dependability — Follows instructions, responds to leadership direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.

Resource Specialist 

  • Creates and maintains record listings in a resource database of organizations that provide programs and services for Iowans with disabilities. 
  • Communicate effectively through various forms of communication (phone, email, Zoom) with service providers throughout the state and nationwide.
  • Research and gain knowledge of the complex systems of support for Iowans with disabilities and their families for understanding, to share information with the team, and to accurately add new services to database record listings.
  • Analyzes data for quality improvement and information dissemination initiatives.
  • Represent Iowa Compass by providing information about the program’s mission to internal and external stakeholders.
  • Assists service providers in completing an annual verification to ensure their organization’s programs and services are accurately listed.
  • Contribute ideas and work collaboratively with the Iowa Compass team.
  • Reports regularly to the Iowa Compass Program Manager on the status of activities. Reports on the status of tasks and projects to the Database Administrator, as requested.

Required Qualifications:

  • Bachelor’s Degree in related field or equivalent combination of education and experience in data curation and analysis.
  • Inform USA’s Community Resource Specialist – Database Curator (CRS-DC) certification required at time of hire, or within 18 months of employment.
  • One year experience providing data analysis, including the ability to become proficient in learning new and changing applications and software.
  • Extensive proficiency in working with various communication tools (Skype, Microsoft Teams, Microsoft SharePoint, Zoom, etc.) including being able to perform in an online work environment.
  • Excellent written and verbal communication skills, ability to quickly develop rapport.
  • Experience successfully working in a position requiring independent judgement including effective task management that requires a high level of attention to detail, prioritization, effective communication, and critical thinking.
  • Experience working as a cooperative and interactive member of a remote team.
  • Ability to travel occasionally for professional conferences or team events at the Center for Disabilities and Development.

 Care Coordinator

  • Interact with the patient referral sources to process new applicants
  • Steward patient accounts from initial contact through final approval/denial
  • Prioritize multiple, concurrent assignments and work with a sense of urgency
  • Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes

Requirements

Education and Experience – Remote Care Coordinator

  • High School diploma or equivalent preferred
  • 2-4 years Care Coordinator experience and/or training desired
    • Or equivalent combination of education and experience
  • Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment
  • Knowledge in insurance billing methods and general pharmacy operations, preferred
  • Ability to utilize all systems for maximum efficiencies (Word, Excel, MS Outlook, company proprietary software – ConnectSource, telephone and call center software)

Billing Specialist II

Job Highlights

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

  • Processing and clearing TES and BAR edits to ensure clean claims going out.
  • Contacting surgeon/facilities to confirm billing information.
  • Running eligibility on a variety of insurance portals.
  • Confirming authorizations, etc. in hospital portal

Qualifications

JOB REQUIREMENTS (Knowledge, Skills and Abilities):

  • Healthcare/RCM experience
  • Professional communication skills, both verbal and written

EDUCATION/TRAINING/EXPERIENCE:

  • High School diploma
  • Healthcare/RCM experience a must
  • Anesthesia knowledge is a bonus
  • Payment posting experience preferred 

Systems Administrator

  • The responsibility includes the day to day tasks necessary to facility the thousands of contact attempts daily (manual calls, predicitive campaigns, texting, emails and ringless messaging).
  • Monitor real time campaign management to optimize performance by reviewing call volumes and determining the telephony strategies including routing for call handling, outbound call pacing and call selection in adherence with compliance and department goals .
  • Project manage system redesigns and improvements including contacting necessary 3rd parties such as vendors, consultants, and internal resources such as IT and Compliance areas. Support and execute the build, test, and deployment of any required customizations, functionality changes or additions.
  • Deploy, maintain, and enhance integrations with other applications / systems, ensuring data integrity and system compliance.
  • Document current state and process/system updates to facilitate compliance requests, client inquiries and cross-training of operations staff.
  • Perform other duties as assigned.

Supervisory Responsibility

  • No

Position Specifications

  • Bachelor of Science in Information Technology, Computer Science, Business, or similar discipline or equivalent combination of education and experience required. 
  • Five (5) years system administration or analysis with minimum two (2) years SQL experience required.
  •  Two (2) year administration experience with Telrock systems (Optimus) required. 
  • Two (2) years collections operations experience required. 
  • Two (2) years call center system administration/operations experience preferred.

Knowledge, Skills, & Abilities

  • Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
  • Programming capabilities strongly preferred
  • Ability to communicate effectively at a high level in both verbal and written formats and give presentations utilizing various audiovisual support aids
  • Ability to manage multiple technical projects, work in fast-paced environment, and meet deadlines
  • Demonstrated excellent analytical and quantitative skills

Rep II, Medical Documentation

Remote Work from home opening M-F 8:30-5 pm EST

What Customer Operations Support contributes to Cardinal Health

Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Accountabilities

  • Physician interactions (outbound phone calls, clinical prescribing questions, diagnosis validation, outbound fax resolution, etc.)
  • Reviews and executes according to departmental SOPs for medical documentation
  • High attention to detail
  • Ability to multi-task in a fast-paced work environment
  • Achieve productivity measures and maintain standardized quality metrics
  • Identify, support, and demonstrate the Company’s culture and values to ensure quality service to both internal and external customers

Qualifications

  • HS Diploma, GED or equivalent experience preferred
  • Basic math skills required
  • Medical and Healthcare experience is a plus
  • Prior computer experience using Microsoft Office systems required
  • Excellent verbal and written communication skills

What is expected of you and others at this level

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems
  • Possesses understanding of service level goals and objectives
  • Possesses strong organizational skills and prioritizes getting the right things done

REMOTE DETAILS: You will work from home, full-time.

As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities.  Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date.  You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.

Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable.

  • If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity. 

Download speed of (25Mbps – Minimum) but (50Mbps – Recommended) if nobody else at home streaming.

Upload speed of (10Mbps – Recommended)

Ping Rate Maximum of 30ms (milliseconds)

Hardwired to the router

Surge protector with Network Line Protection for CAH issued equipment

All internal applicants must meet the following criteria:

Rating of “Meets Expectations” or higher during last performance review

Have been in their current position for at least a year

Informed their current supervisor/manager prior to applying

No written disciplinary action in the last year

  • Anticipated hourly range: $16.75 per hour – $18.50 per hour
  • Bonus eligible: No
  • Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close: 04/27/2024*if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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 GoDaddy 

With GoDaddy, small to medium sized businesses have a one-stop shop to grow their business online. As a Product Designer, you’ll work with a collaborative team of product managers and engineers to build engaging workflows that help SMBs streamline communications and save time. You can have a major impact not only on the 20+ million SMBs that we serve today but also on the global SMB market that we are targeting for growth.

What you’ll get to do…

  • Lead all aspects of GoDaddy Conversations application design: any concept you build will be brand-consistent across all mobile experiences that our company provides to our end users
  • Collaborate with key stakeholders in defining problem statement, scope, target audience etc.
  • Develop intuitive, usable, and engaging interactions and visual designs
  • Leverage User Testing, Usability Hub etc. to validate design with target audience as vital and share findings with collaborators
  • Contribute/participate in mobile design system while representing your target audience & product areas
  • Stay abreast of UX trends and look for creative ideas and inspiration in parallel analogous worlds
  • Research and track advancements in mobile application design patterns

Your experience should include…

  • 3+ years of experience designing mobile applications for both iOS and Android
  • An excellent understanding of user-experience design for mobile and the web, technology trends, demonstrable design skills, and ability to show relevant work
  • Advanced skills in Figma and other relevant design tools
  • A deep understanding of Apple’s human interface design guidelines, Android design and other mobile platform designs, including Google’s material design

Data Architect

To be successful, you must demonstrate a passion for data and analytics innovation and advancing the company’s data culture.  Medical Device or Healthcare industry expertise is not a requirement for their role, but a preference.  Liberator Medical is seeking an innovator whose expertise is in implementing cutting-edge analytical solutions.

The ideal candidate fosters teamwork and can build strong interpersonal relationships with the Operations teams, Technology teams, Leadership, and Stakeholders with a focus on building the right functionality in the right order and helping overcome obstacles.  The successful candidate must be highly analytical, detail-oriented, and naturally curious with the ability to improvise and develop creative solutions when common approaches fail.  The candidate possesses a strong value of pragmatism over idealism in times of uncertainty with a perpetual curiosity and passion for honing your craft.

PRIMARY DUTIES AND RESPONSIBILITIES

Define the standards, procedures, models, and technologies that will implement the company’s digital data strategy

Design platform capabilities to ensure high availability for the organization’s Data Platform and its associated applications

Design data integration solutions to manage the flow of data between systems and applications

Optimize data systems for AI performance, ensuring seamless integration with AI applications.

Develop and maintain an architecture roadmap in support of long-term strategic initiatives

Evaluate new technologies, perform proof-of-concepts, and make recommendations for adoption

Monitor system performance, identify issues related to performance, scalability, and reliability, and design solutions to remediate

Displays strong thought leadership in pursuit of modern architecture principals and technology modernization

Partner with IT, Data Governance, and subject matter experts to create and deploy effective data quality monitors and to advocate for strong data governance.

Create a partnership with Software Engineering and direct adoption of standards and best practices

Develop data-driven solutions to difficult business challenges

Ensure healthcare information security best practice controls are in place and they adhere to HIPAA utilizing a common control framework (i.e. NIST, HITRUST)

Partner with Marketing to design, test, measure and refine strategies focused on driving customer acquisition, retention, reactivation, frequency, spend and lifetime value

Develop master data management (MDM) strategies to collect, maintain, and leverage data for common business entities

Develop metadata management strategies to collection, maintain, and leverage application and system metadata

ANCILLARY DUTIES AND RESPONSIBLITIES

Provide technical guidance, mentoring, and coaching to data and application engineers

Implement reliable and scalable automation solutions using out of box thinking, delivering high quality user experiences

Partner with vendors to ensure we are maximizing the benefits of our systems and tools.


REPORTING RELATIONSHIP RESPONSIBILITIES

_X__ No supervisory responsibilities

____ Provides work direction only

____ Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

MINIMUM REQUIREMENTS OR QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

Education/Experience:

Bachelor’s degree in Business, Computer Science, Software Engineering, Mathematics, MIS or related field preferred

Database knowledge: Snowflake, PostgreSQL, Elasticsearch, Azure Synapse, Azure Data Lake

Data streaming and CDC technologies: Kafka, FiveTran, Databricks

Data visualization tools and frameworks: Power BI, Tableau, Looker

Experience with AI/ML engineering

Knowledge of SaaS / PaaS / IaaS / DaaS platforms (AWS, GCP, Azure) including Infrastructure as code with Terraform, or similar, utilization

Expert knowledge of best security practices for cloud apps

Expert with CI/CD pipelines

Experience with understanding HIPAA/HITECH regulations and guidelines for securing ePHI & PII data

Proven ability to facilitate cross-functional teams to develop, document and improve processes

Senior Front End Developer

  • Collaborate with our product and development teams to scope out features
  • Develop features using ReactJS and NodeJS
  • Build reusable components and front-end libraries
  • Translate designs/wireframes into high quality code
  • Optimize components that can render large amounts of data quickly and work across all browsers
  • Mentor junior members and help them grow with peer reviewed code and guidance

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).
  • Strong proficiency in JavaScript
  • Thorough understanding of ReactJS and its core principles
  • Strong understanding of state management (Redux)
  • Familiarity with latest specifications of EcmaScript
  • Experience with data structure libraries
  • Experience with JWT and authorization
  • Familiarity with front-end build pipelines and tools
  • Experience with NPM
  • Ability to understand business requirements and translate them into technical requirements
  • Experience with version control (GIT)
  • Familiarity with jQuery, jQuery UI a plus
  • Familiarity with PHP a plus but not required

IT Transformation Lead

In this newly created leadership role, as an IT Transformation Lead, you will be accountable for serving as the Transition & Transformation lead in the IT Performance Services Delivery organization. The person in this role will be responsible for operationalizing and delivering the Transformation Services scope of Optum-Client IT Services agreements, providing strong leadership, clear priorities, and direction to teams all in the best interest of a world-class client experience.  

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

  • End to end accountability for all Transformation Delivery Services for a client
  • Interface directly with c-Suite level clients to understand unique business challenges and opportunities
  • Manage and sign off on Discovery and Diligence phases with clients
  • Lead the development of integrated IT transformation roadmaps, in collaboration with business and IT leaders
  • Lead a global team of IT professionals providing all aspects of Technology services to clients
  • Collaborate across the enterprise to design strategic solutions for Payers and Providers
  • Delivery of financial plan for IT transformation, in collaboration with Finance and Business Operations, and having oversight on investment budgets of $20M+
  • Coordinate with other leaders for the implementation of planned IT modernization, rationalization and efficiency plans
  • Ensure that established industry standards and guidelines are utilized
  • Incorporate existing Optum technology standards, security and capabilities into client solutions, as applicable
  • Engage with key stakeholders regarding contractual requirements, benefits tracking & reporting, and problem mitigation (as needed)
  • Ensure SLAs and OLAs are being met and serve as source of truth for executives regarding overall IT Services contract performance

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 10+ years of technology leadership experience
  • 10+ years of experience leading distributed global delivery teams
  • 7+ years of experience in risk management, information security, or relevant domain experience
  • 5+ years of experience leading and executing on complex IT managed services delivery (including oversight of strategy / technical roadmap, financials / budget, contracts and client relationships)
  • 3+ years of experience delivering both software applications and technology platforms
  • 2+ years of experience supporting IT Transformation projects internally or externally with commercial clients
  • Willing and able to travel up to 25% of the time on a sustained basis

Preferred Qualifications:

Principal Software Engineer

  • Provide technical direction for products, projects, and features with emphasis on back end systems and APIs responsible for ingesting, processing, and routing data
  • Host architecture discussions and design reviews with others on your team
  • Partner with a cross functional team of engineers, designers, and product managers to translate feature specifications into product designs and implementable code
  • Hands on contribution to the Stream by designing and developing features for the data platform
  • Design, develop, test, and maintain clear, concise, and robust code that produces the desired outcomes for our customers
  • Develop expert level knowledge of software development using Node.js, JavaScript/TypeScript, Docker, and Git
  • Ensure product features are working as expected by creating robust test plans paired with comprehensive automated tests
  • Coach and mentor junior developers
  • Evangelize our innovation and engage our users by contributing to internal and external blogs related to the products that you help develop

If You’ve Got It – We Want It

  • Bachelor’s degree in CS/EE or MS Preferred
  • 12+ years of software development experience
  • Ability to problem solve with holistic approaches; maintain focus on overarching objectives
  • Demonstrated experience working directly with clients to solve problems and gather feedback on innovations
  • Experience working with data intensive applications and/or data streams processing
  • Strong knowledge of data structures, algorithms, operating systems, and distributed systems
  • Self motivated, proactive, and pragmatic
  • Ability to lead projects across the team with little to no additional supervision
  • Experience in advanced development, especially in distributed systems and large, complex system environments deployed at scale
  • Strong knowledge of Linux systems

Payroll Clerk

Correspond with employees via email and phone to garner approvals on timesheets

– Compile a system of administering and distributing reports

– Data entry into spreadsheets and the payroll system

– Build and run custom reports

– Supply the organization with instructions/training regarding the use of payroll-related systems including entry of timesheets, online access of pay statements, etc.

– Collect and enter data into spreadsheets and the payroll system

Requirements

– Strong communication and social skills and able to receive criticism well

– Adeptness in multi-state payroll

– Payroll experience preferred

– Solid understanding of Paylocity

– Strong familiarity with bi-Monthly Payroll

– Demonstrated knowledge of Process Payroll

– Expertise in Paylocity

– In-house payroll experience highly desired

– General familiarity with Reconcile Payroll

Payroll Specialist

Responsibilities:

  • Process bi-monthly payroll for employees accurately and in a timely manner
  • Review and verify timekeeping records for accuracy and completeness
  • Ensure compliance with federal and state payroll tax regulations
  • Handle payroll inquiries from employees and resolve any discrepancies
  • Maintain employee payroll records and ensure data integrity
  • Prepare and distribute payroll reports as needed
  • Collaborate with HR and finance teams to ensure smooth payroll operations
  • Stay updated on changes in payroll laws and regulations
Requirements

Requirements:

  • Previous experience as a Payroll Specialist or similar role
  • Proficiency in using ADP payroll systems is required
  • Strong understanding of payroll processing procedures and best practices
  • Excellent attention to detail and accuracy
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Strong communication and interpersonal skills
  • Knowledge of federal and state payroll tax regulations
  • Bachelor’s degree in accounting, finance, or related field (preferred)

Data Entry Agent

As a Data Enrichment Associate,, you will join our Data Enrichment team to support the execution of credentialing contracts with multiple clients. You’ll be handling exceptions to an automated process by researching providers’ credentials that our automated tools could not solve and reaching out to stakeholders for missing information. You’ll be held to a high quality of work standard and will be a contributor to the quality control process. You will work both within our internal system as well as perform phone outreach to practitioners and healthcare administrators. Your roles and responsibilities as Data Enrichment Associate include but is not limited to: 

  • Verifying information provided to our client by 3rd party entities by using online databases to cross-check information 
  • Entering information found on online databases into our databases
  • Conducting internal, or online, research into verifications
  • Purchase primary source verifications from third parties
  • Highlighting issues or negative trends to managers to address areas for improvements in business processes
  • Attending team check-ins and training as needed 
  • Updating providers’ licenses on our database
  • Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity
  • Learn and retain details on specific application requirements including prerequisites, forms required, form completion requirements, supporting documentation (DEA, CV, etc.), and regulations
  • Assists with a variety of special projects such as CAQH etc.
  • Performs other duties as assigned

#LI-REMOTE

Cash Posting – Digitech – Fully Remote

Job Description

Overview

The Cash Posting Representative is responsible for properly and accurately posting payments received from Medicare, Medicaid, commercial Insurance Companies and Patients, recording and reconciling these postings monthly against a bank statement or similar document. Cash Posters are responsibile for balancing their assigned clients’ accounts daily. This position reports to the Manager of the Cash Posting Department.

This is a fully remote position. Work from the comfort of your home.
Responsibilities

Sarnova is the leading national specialty distributor of health care products in emergency medical services (EMS) and respiratory markets and is the industry leader in revenue cycle management within emergency medical services (EMS).  The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, EMP and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management.

Organizational Impact:

In this role for Digitech, you are our brand ambassador for our clients ensuring their revenues are properly received allocated and recorded. 

Essential Duties and Responsibilities:

  • Receive payments made electronically, by paper check, and credit card
  • Post payments accurately and in a timely manner
  • Record and reconcile all postings against a bank statement or similar document
  • Ensure assigned accounts are balanced daily
  • Perform other assigned duties as requested by Department Manager

Skills/Experience Required:

  • Ability to multi-task
  • Collaborative team player; able to work with clients, external parties and internal departments
  • Pleasant and professional demeanor
  • Able to handle pressure and always maintain composure
  • Computer literacy; able to work two monitors
  • Strong follow-through
  • Must have strong mathematical ability
  • Previous experience dealing handling payments and balancing accounts helpful
  • Punctual
  • Dependable
  • Quick learner
  • Accountable for your work
  • Comfortable asking questions

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled.

Our mission is to be the best partner for those who save and improve patients’ lives.  Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day.  We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

data entry.

The expectation is that colleagues will be processing 150-200 documents per workday. Our staffing is based on this expected volume. Talent is trained on manual audits, Return Mail. This is more complicated because it involves touching the participants’ mailings and sometimes their demographic data, so only very experienced colleagues will work. Return Mail talent also helps with training new hires that sometimes requires her to talk to them. Otherwise, you will not have any phone duties

salary: $17.99 – $18 per hour
shift: First
work hours: 8 AM – 4 PM
education: High School

Responsibilities

Analyze documentation to determine proper dependent enrollment according to the client’s eligibility rules and update files accordingly for each dependent.
Utilize computer system to document unverified dependents with sufficient detail to clearly describe the situation.
Meet and exceed the result of department quality audits as set by the Auditing Manager.
Maintain superior quality.
Interact with Client Management colleagues to ensure effective application of the health plan’s verification rules.
Special projects as requested.

Skills
Entering Data
Data Entry
Basic Computer Skills
Communication
10-Key

Qualifications
Years of experience: 0 years
Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Senior Accountant

Kforce’s client in the Janesville area is looking for a Senior Accountant who is responsible for general accounting duties including but not limited to, month end closing, journal entries, account reconciliations, and monthly billing and AR. This role is set for a strong senior accountant with the ability to analyze data and create formulas and pivot tables. This position reports to the Controller.

Requirements

  • Bachelor’s degree in Accounting
  • 2-3+ years of experience
  • Great Plains experience is a major plus or similar systems experience
  • Proficient in Microsoft Excel
  • Working Conditions: remote with ease/feasibility of traveling to the Janesville area

Staff Accountant

A Kforce client in Boston, MA that is seeking a Staff Accountant to join their team. This client is a start-up software company focusing on the healthcare space. They provide growth and great mentorship to employees. They have an employee centric and flexible culture. They offer a competitive benefits and compensation package which includes health/dental insurance, bonus eligibility, 401K with match, PTO, etc. This role can be fully remote or hybrid. Responsibilities will include:

  • Staff Accountant will calculate and process journal entries
  • Prepare balance sheet reconciliations and resolve discrepancies
  • Manage the credit card program
  • Process expense reimbursements
  • Pay vendor invoices
  • Prepare and submit documents for tax deductions, benefits, and garnishments
  • As a Staff Accountant, you will be responsible for billing and processing of customer payments
  • Perform ad hoc projects and month-end close duties as assigned

Requirements

  • Bachelor’s degree in Accounting
  • 1-2+ years of public accounting experience; Big 4 or national firm is preferred
  • Strong Excel skills
  • Detail oriented
  • Excellent interpersonal and communication skills
  • CPA or on track to obtain CPA is highly preferred

Bookkeeper / Accountant – Retail

Kforce’s client, a successful New York City based Retailer is seeking a QuickBooks Bookkeeper. Duties include:

  • Process high volume of transactions for multiple business entities; General ledger, write ups, preparation of books, and record
  • Sales tax return preparation
  • Complete year-end tax closings and much more

This position will start in office and become remote after several months of employment and training.

Requirements

  • 3+ years of recent bookkeeping experience
  • Proficiency in QuickBooks online and Bill.com – retail or wholesale experience is a big plus
  • Outstanding communication and interpersonal skills