Elevance Health
Job Description:
Responsible for operating a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Primary duties may include:
- Performs daily reconciliation of customer claims.
- Requests account adjustments.
- Provides superior quality outcomes by taking ownership of claims to ensure timely resolution or follow-up.
- Processes a minimum of 250-300 claims per day and accounts for all claims in assigned batches.
- Achieve and maintain an accuracy rate of 98%.
- Foster a professional and positive attitude.
Requirements
Data Entry Operator I
- HS diploma or GED; or any combination of education and experience which would provide an equivalent background.
- Incumbent must have knowledge of claims operations, services and the various operations of the organization, products, and services.
- Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) is required.
Data Entry Operator II
- HS diploma
- Minimum of 2 years data entry and customer service experience; or any combination of education and experience which would provide an equivalent background.
Preferred Qualifications
- Flexible Work at Home position
- 10 Key entry
- Provides superior, professional, courteous service to customers, timely and accurate resolution of claims entry
- Makes significant contribution to work team as an independent problem solver and decision-maker who works without significant guidance
- Processes 135-200 claims per day as needed.
- Metrics – quality (rated at 98%), audit a min of 30 per month for associates, looking for very high quality, production (90%-125%).
- May assist with other duties as assigned.
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $11.60/hr. to $25.55/hr.
Locations: California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Job Level: Non-Management Non-Exempt
Workshift: 1st Shift (United States of America)
Job Family: ADM > Office/Admin Support
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short- and long-term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
