Description
Our client in the banking industry is seeking a Community Manager to join their team on a long-term contract basis. This is a remote contract, but regular weekend hours are required. This role will support the client’s customer experience and product teams, collaborating often with social media and customer care teams.
Responsibilities
· Drive organic reactions and conversations among social media channel
· Focus on Reddit, managing modules, moderating, and engaging with members in the group
· Manage social communities and provide customer support when needed
· Platforms: Reddit, TikTok, Facebook, YouTube, Instagram, Twitter
· Use social listening tools
Requirements
· Must have previous community management experience
· Experience using Reddit, TikTok, Facebook, YouTube, Instagram and Twitter
· Experience with Sprinklr, Sprout Social, Spark Central, Khoros
