A Fortune 500 E-Commerce company is looking to add an administrative support employee to help support a marketing team! 100% REMOTE
Job Description:
Supporting customer tickets for click credit promotions for advertising
Managing ticket queue
Responding to tickets
Distributing funds
Closing tickets when needed.
Typical Workflow:
Tickets
Working with stakeholders/partners
Distributing funds
Deliver reporting
Answering emails
Required Skills:
Drives high standards
Organizational skills
Fast paced environment
Partner with stakeholders
Excel reporting knowledge
Business partners and teams communication
Preferred Skills:
Customer service/operation experience
Previously managed SIMs
Marketing experience would be a nice to have – copywriting
Top 2 must-have hard skills:
1 Excel
2 Sim ticket experience
