Self Determination Support Specialist 1 (CA Remote)

Job Details
Description
Use your talents to help people live a life of their choosing at GT Independence!

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a 2021 National “Best and Brightest Company to Work For” and received the “Great Place to Work” certification for 2021!

The Call Center (Self-Determination) Support Specialist I/II anticipates and resolves customer issues with filling out and receiving documents, entering records into the electronic filing system and updating paperwork as necessary.

This position requires:

Organization
The ability to focus and prioritize tasks
The ability to work in a fast paced environment
Knowledge of administrative and clerical procedures such as, managing files and records and other office procedures and terminology
Experience with Microsoft Office products
Experience with inbound calls and making outbound calls
Upholds company values and mission
EMPLOYMENT STANDARDS

General Education: High School Diploma or GED required.

Job-Related Experience: Data entry, taking phone calls and experience working in an office setting.

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

We have a workplace that strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.

APPLY HERE