Employer: CVS Health
The Project Specialist will be responsible for helping bswift meet and exceed client expectations as the primary processor from the Specialty Services department for our internal team members.
Responsibilities include (but are not limited to):
- Complete system processing for specialty services (Dependent Verification, Evidence of Insurability, Death, Power of Attorney etc.)
- Perform ongoing audits and communicate impact to internal team members
- Update benefit records
- Assist with Data Entry
- Complete deliverables timely and accurately
- Create and update reports in the bswift system
- Participate in system testing
- Participate in special projects as assigned
- Provide open communication in a pleasant, professional manner with a can-do-attitude
- Serve as coach to peers
Required Qualifications
- Strong organization skills
- Attention to detail during repetitive processes
- Agility to adapt to changing priorities
- Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel
- Ability to listen, clarify and respond well to questions
- Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
- Must possess a passion for teamwork, client service and reaching business results through problem solving
- Help foster a diverse and inclusive work environment
- Working knowledge of MS Excel (data entry, basic navigation)
Preferred Qualifications
Preferred Qualifications :
- Health and welfare benefits administration experience
- Proficiency in MS Excel (reading formulas to understand what they are doing, adding new formulas to workbooks)
Education
- A Bachelor s Degree from a four-Year College or university; or equivalent combination of education and experience.
