Employer: Quartzy
Quartzy is seeking an Order Management Specialist to assist with our rapidly growing eCommerce Operations team, ensuring that all our orders are placed in a timely fashion and that our customers are receiving notifications about orders and shipping.
You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
This is a part-time and remote position. You can work from anywhere, and are not required to come into the office. Expected hours are approximately 20-25 hrs/week, and you must be available between the hours of 1pm-5pm PST. Compensation is $14-17/hr.
About You
You are an experience data-entry specialist with a keen eye for detail. Efficiency & speed is the name of the game, and you’re ready to punch(the keys) through a long list of to-do’s!
Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.
What You’ll Do
- Process orders in a timely and accurate fashion
- Communicate order status and shipping details to our customers via our online platform
- Escalate any errors that are found
What We’re Looking For
- Detail-oriented
- Fantastic written and verbal communication ability
- Strong multi-tasking and organizational skills
- Ability to operate independently in fast-paced environment
- Available during the following times: Mon-Fri 9:30 am -12:30 p.m. PST (or equivalent in other timezones), 20 hours per week
What We Offer
- Competitive hourly rates
- Dynamic, transparent, and quirky company culture. Read more about it here!
